Call Details
Bolna ID:
891839ab-2072-434f-84cc-f87bb1de6ca2
Phone: +918861456793
From: +918031274410
Status: completed
Processing: COMPLETED
Duration: 63.20s
Cost: ₹10.50
Hangup Details
Hangup By: Plivo
Reason: End of inputs from Bolna
Timestamps
Started:
2025-11-06 11:40:26
Ended:
Not set
Last Processed:
2025-11-06 11:43:25
Last Retry At:
2025-11-06 11:43:25
Next Retry Scheduled:
2025-11-06 11:46:55
Next Call Scheduled:
2025-11-06 11:46:55
Call Timeline 11
Call History (Raw Callbacks) 5
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user: hello
assistant: Hi Poonam, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user: no
assistant: No worries, Poonam! When would be a better time for you? I want to make sure we catch you at a moment that works so we can talk about boosting your resume and getting you those interview calls.
user: i'll let you know
assistant: Sounds
user: not right now
assistant: Got it, Poonam. Just a quick thought—your resume score was around sixty point six, which means there’s a lot of room to make it shine. When you’re ready, fixing those gaps can seriously up your chances of landing interviews. I’ll be here whenever you want to chat. Just give me a shout!
assistant: Call will now disconnect
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user: hello
assistant: Hi Poonam, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user: no
assistant: No worries, Poonam! When would be a better time for you? I want to make sure we catch you at a moment that works so we can talk about boosting your resume and getting you those interview calls.
user: i'll let you know
assistant: Sounds
user: not right now
assistant: Got it, Poonam. Just a quick thought—your resume score was around sixty point six, which means there’s a lot of room to make it shine. When you’re ready, fixing those gaps can seriously up your chances of landing interviews. I’ll be here whenever you want to chat. Just give me a shout!
assistant: Call will now disconnect
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Keep it impersonal to align with standard resume conventions.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-06T06:10:32.27803, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-06 06:10:32, id=891839ab-2072-434f-84cc-f87bb1de6ca2, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-06 06:10:27, status=ringing}
{created_at_str=2025-11-06 06:10:27, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-06T06:10:27.810472, scheduled_at=2025-11-06T06:10:27.810431, custom_extractions=null, telephony_data={duration=0.0, to_number=+918861456793, provider_call_id=d079253d-d912-4e1b-81a9-3239914c87e8, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918861456793, recipient_data={recipient_phone_number=null, review_completed=2025-11-06 11:30:01, callback_request_id=null, is_callback=null, fullName=POONAM, resume_review_id=690c39159f941c720e74a463, reviewDetails={overallScore={score=60.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume is functional but could be improved by employing a clearer hierarchy of information. Ensure that headers and sections stand out more effectively for better navigation., score=67, readability=The resume maintains basic readability, but dense text blocks should be divided into more manageable sections. Incorporating more white space would reduce visual crowding and improve overall clarity., essentialSectionsPresence=The essential sections such as Contact Information, Skills, Education, and Work Experience are present. However, consider placing the Skills section nearer to the top for immediate visibility to ATS and recruiters., scale=100}, atsReadabilityScore={feedback=The resume is moderately compatible with ATS, containing essential keywords and formatted text. Improvements in structuring would facilitate better parsing by ATS software., score=65, scale=100, keyElementsReadableByATS=The contact details and professional titles are optimally placed for ATS readability. However, more specific job-related keywords could enhance visibility and relevance in automated sorting.}, impact={feedback=While the use of bullet points is noted, the impact of the statements could be enhanced by adding more quantifiable achievements. The action words are present but could be stronger to convey a more dynamic narrative., score=58, spellCheck=The resume appears to be free from spelling errors, which is commendable. Continue to maintain vigilance on grammar and punctuation for overall polish., bulletPointsUsage=Bullet points are used to list responsibilities, but they often lack the precision and specificity that would make them truly effective. Consider condensing content to capture attention quickly., weakActionVerbs=The resume uses several action verbs, but some could be replaced with stronger alternatives to enhance impact. Swap generic verbs for more dynamic ones like 'transformed' or 'accelerated'., scale=100, quantifyingImpact=There is some quantification, but it's not consistent across all roles. Make sure to include more metrics like 'reduced costs by 30%' or 'increased efficiency by 2x' to boost impact., repetitionAvoidance=There is noticeable repetition of tasks and roles across job experiences, which dilutes the distinctiveness of each position. Focus on highlighting unique contributions and achievements per role., accomplishmentLanguage=The language is somewhat accomplishment-oriented, but more emphasis on results and outcomes could improve its strength. Consider demonstrating how your work benefited each organization.}, crispness={feedback=The resume's length generally matches the candidate's experience, though some condensing is needed. Bullet points are a bit lengthy; strive for brevity and directness., resumeLength=The overall length suits someone with over eight years of experience, but there's room to be more concise. Focus on summarizing older roles to allocate more space for recent positions., score=53, bulletPointsCount=There are numerous bullet points, but some could be combined to eliminate redundancy. Aim for a balanced number that highlights key responsibilities effectively without overwhelming., fillerWords=The resume contains several filler words that could be eliminated for clarity. Streamline sentences to focus on the core message and most important details., bulletPointLength=Many bullet points are excessively long, making them daunting to read. Shorten them by focusing on primary achievements rather than all tasks performed., scale=100}, qualityAddOn={feedback=The resume adheres to basic stylistic guidelines but can further refine language and structure. Avoid using industry jargon excessively and maintain a consistent format throughout., score=60, buzzwordsCliches=The presence of cliches like 'team player' detracts from the uniqueness of the resume. Replace them with specific examples or facts to showcase skills authentically., datesFormatting=Dates are generally formatted consistently, aiding in the clear presentation of the timeline. Ensure that all date ranges are accurate and uniform for professionalism., activeVoice=The active voice is used throughout most of the resume, though there are some missed opportunities. Strengthen sentences by choosing active over passive constructions., scale=100, personalPronounsUsage=Personal pronoun usage is correctly avoided, which maintains a professional tone. Keep it impersonal to align with standard resume conventions.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-06T06:10:31.355972, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-06 06:10:31, id=891839ab-2072-434f-84cc-f87bb1de6ca2, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-06 06:10:27, status=initiated}
Context Details
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