Call Details

Bolna ID: e3a55182-33a3-4454-a66a-caa58b16d93e

Phone: +918459761665

From: +918031274410

Status: completed

Processing: COMPLETED

Duration: 279.00s

Cost: ₹35.00

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-11-06 11:32:24

Ended:
Not set

Last Processed:
2025-11-06 11:36:25

Last Retry At:
2025-11-06 11:36:25

Next Retry Scheduled:
2025-11-06 11:42:29

Next Call Scheduled:
2025-11-06 11:42:29

Call Timeline 11
2025-11-06 11:32:25
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-06 11:32:28
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-06 11:32:30
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-06 11:32:41
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-06 11:35:24
FALLBACK_FETCH_SCHEDULED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-06 11:35:24, message=Fallback additional details fetch scheduled}
2025-11-06 11:36:25
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-06 11:36:25, message=Successfully fetched and saved additional details}
2025-11-06 11:37:29
COMPLETED MAIN
CALLBACK_UPDATE
₹57.01
Duration: 278.10s
2025-11-06 11:37:29
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-11-06 11:37:29
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-11-06 11:37:32
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=specific time request, callback_id=690c3b24df5d746adf5be38c, scheduled_for=2025-11-06T17:00}
2025-11-06 11:37:47
COMPLETED MAIN
CALLBACK_UPDATE
₹35.00
Duration: 278.10s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Not Interested, disposition_2=Call Back Later, disposition_3=Client will connect after some days}}}
Call History (Raw Callbacks) 5

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However, the information can be organized better to improve readability., score=66, readability=There are issues with formatting that affect overall readability. Ensure consistent use of formatting elements like bolding and spacing for headings and subheadings., essentialSectionsPresence=All essential sections such as Contact, Profile, Skills, Experience, and Education are present. Consider adding a header or summary section for added clarity., scale=100}, atsReadabilityScore={feedback=Most elements are in place for ATS readability, but there are some improvements needed. Ensure all sections are properly labeled for better ATS interaction., score=68, scale=100, keyElementsReadableByATS=Critical elements like contact information, roles, and education are presented clearly for ATS readability. Ensure job titles and company names are prominently displayed.}, impact={feedback=The impact of the resume is moderate with some usage of quantifiable metrics. 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Keep them concise and focused on core achievements and responsibilities., scale=100}, qualityAddOn={feedback=The resume generally avoids buzzwords, but there are some clichés present. Ensure language is specific and avoids overused terms., score=65, buzzwordsCliches=While some language is effective, there are a few clichés that could be avoided. Replace these with more specific language or technical skills., datesFormatting=Date formatting is inconsistent. Use a consistent date format throughout to improve readability and professionalism., activeVoice=The use of active voice is moderate, but could be more frequent to convey assertiveness and clarity in actions., scale=100, personalPronounsUsage=Generally avoids first-person pronouns which is good for a professional resume. Continue to maintain this approach.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ROSHANI?
user:  hello
assistant:  Hi ROSHANI, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  oh
assistant:  Hey
user:  can we connect after one or two hours is it okay for you
assistant:  I totally get it, ROSHANI! Just so you know, the sooner we tackle your resume, the faster you can start seeing better interview calls. But I want to respect your time—what’s the best time for you today or tomorrow? I’ll make sure to be available then.
user:  yeah in the evening it's a good time for me if you are available it's five or something
assistant:  Perfect, ROSHANI! I’ll make a note for around five this evening to connect with you. Just so I’m ready, can you share what your main goal is right now? Are you looking for a new job, thinking about a career shift, or something else?
user:  i'm looking for a job
assistant:   Got it, ROSHANI
user:  i want to switch but i just want to know कि how many how many charges of it to
assistant:   Totally
user:  get this service
assistant:  Hey ROSHANI, I hear you—knowing the cost upfront is super important. Our full resume upgrade package, which includes ten AI-powered, job-customized resumes, personalized cover letters, premium templates, LinkedIn profile review, and more, is just Rupees two thousand nine hundred ninety nine plus GST. 

Think about it—this isn’t just a resume fix; it’s a complete career boost to get you noticed and called for interviews faster. How does that sound for investing in your next job move?
user:  so if it is then i will connect you after some days because when i will be not effectively or you know actively searching for the job because right now i'm i'm you know having a job and
assistant:   I totally
user:  side by side i just want to to check
assistant:  I totally
user:  so if there is need of such things i will definitely connect you then
assistant: powerful resume ready to go the moment you decide to jump. No last- minute rush, no missed chances. Doesn’t that peace
user:  but i also want to prepare myself
assistant:  That
user:  for the interview opportunities so i don't want to miss the
assistant:  Absolutely, ROSHANI! Preparing ahead is smart—interview prep can make or break your chances. Our package includes a solid Interview Preparation Guide to help you walk in confident and ready. Imagine going into every interview knowing exactly what to say and how to impress. 

Wouldn’t it be great to have that edge while you’re still working, so when the right opportunity comes, you’re totally ready?
user:  yeah but i will think about it then of regarding the cost and the tracking service from the your point
assistant:   I get it, ROSHANI—thinking it through is important. Just remember, every day your resume isn’t sharp and targeted, you could be missing out on interviews that might change your career. 

What if I told you this small investment now could save you months of waiting and frustration? How about I keep your spot ready, and when you’re set, we jump in? Meanwhile, if you want, I can send you a quick summary of what you get so you can see the full value clearly. Would that help?
user:  yeah but really i i wish to connect you up some days or when i will be fully prepared to go for the new opportunities
assistant:   That
user:  i will be saved your number i will connect with you is it okay
assistant:  Absolutely, ROSHANI! Keep my number handy, and whenever you’re ready to take that next step, just reach out. I’ll be here to help you turn your resume into a powerful tool that gets you noticed. 

Until then, keep preparing and stay confident—you’ve got this! Looking forward to connecting soon.
assistant: Call will now disconnect
, updated_at=2025-11-06T06:07:47.264513, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-06 06:07:47, id=e3a55182-33a3-4454-a66a-caa58b16d93e, campaign_id=null, summary=The conversation was between a user named Roshani and an agent named Anita from Outspark Resume Services. Anita reached out to discuss transforming Roshani's resume to increase her chances of getting interview calls. Roshani requested to connect later in the evening, around 5 PM, as she was currently employed and not actively searching for a job. 

Anita explained the services offered, including a comprehensive resume upgrade package for ₹2,999 plus GST, which includes AI-powered resumes, cover letters, and LinkedIn profile reviews. Roshani expressed interest but wanted to think about the cost and prepare herself for interview opportunities before committing. 

Anita emphasized the importance of having a polished resume ready for when Roshani decides to pursue new job opportunities and offered to send a summary of the services. Roshani agreed to save Anita's number and connect when she is ready. The call ended with Anita encouraging Roshani to stay confident and prepared., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Not Interested", "disposition_2": "Call Back Later", "disposition_3": "Client will connect after some days"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Not Interested, disposition_2=Call Back Later, disposition_3=Client will connect after some days}}}, smart_status=rescheduled, conversation_duration=278.1, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=5520, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=5501, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=199, input=879}, azure_gpt-4_1-mini={output=1230, input=33639}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=199, input=879, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=1230, input=33639, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=84, input=28965, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-06 06:02:25, status=completed}

{created_at_str=2025-11-06 06:02:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=57.01, batch_id=null, cost_breakdown={synthesizer=55.01, transcriber=0.0, synthesizer_breakdown={welcome_message=0.0, conversation=55.01}, llm=2.001, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.025, extraction=0, conversation=1.542, hangup=0.434}}, created_at=2025-11-06T06:02:25.7092, scheduled_at=2025-11-06T06:02:25.709164, custom_extractions=null, telephony_data={duration=0.0, to_number=+918459761665, provider_call_id=dae37d36-ea88-43cc-932c-4cb5866b0332, hosted_telephony=true, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918459761665, recipient_data={recipient_phone_number=null, review_completed=2025-11-06 11:22:07, callback_request_id=null, is_callback=null, fullName=ROSHANI, resume_review_id=690c37299f941c720e74a3e7, reviewDetails={overallScore={score=63.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is generally well structured with clearly defined sections. However, the information can be organized better to improve readability., score=66, readability=There are issues with formatting that affect overall readability. Ensure consistent use of formatting elements like bolding and spacing for headings and subheadings., essentialSectionsPresence=All essential sections such as Contact, Profile, Skills, Experience, and Education are present. Consider adding a header or summary section for added clarity., scale=100}, atsReadabilityScore={feedback=Most elements are in place for ATS readability, but there are some improvements needed. Ensure all sections are properly labeled for better ATS interaction., score=68, scale=100, keyElementsReadableByATS=Critical elements like contact information, roles, and education are presented clearly for ATS readability. Ensure job titles and company names are prominently displayed.}, impact={feedback=The impact of the resume is moderate with some usage of quantifiable metrics. Efforts to quantify achievements and responsibilities would enhance impact., score=62, spellCheck=There do not appear to be any significant spelling errors. Ensure to maintain professionalism by keeping language error-free., bulletPointsUsage=There is an over-reliance on paragraphs rather than concise bullet points in some sections. Bullet points should be concise and action-oriented to be more effective., weakActionVerbs=The resume uses some weak action verbs that could be strengthened for impact. Replace them with more dynamic and action-oriented verbs., scale=100, quantifyingImpact=There is limited quantification of the impact of roles performed. Incorporate measurable outcomes such as percentage increases or specific project success metrics., repetitionAvoidance=There is some repetition of similar tasks across different roles. Strive for diversity in the language to highlight different skills and achievements., accomplishmentLanguage=While some accomplishment language is present, it could be more pronounced. Focus on highlighting the outcomes and success of actions more effectively.}, crispness={feedback=The resume length is slightly lengthy given the experience level. Focus on condensing some sections for better clarity., resumeLength=While it reflects the candidate's experience adequately, it would benefit from some condensing. Aim to keep it to one page if possible, or ensure the most important points are captured., score=58, bulletPointsCount=There is an inconsistent use of bullet points, which detracts from the document's crispness. Consistent formatting with bullet points should be maintained., fillerWords=There are instances of unnecessary filler words that detract from the message. Use precise language to maintain crispness., bulletPointLength=Bullet points at times are overly lengthy and detailed. Keep them concise and focused on core achievements and responsibilities., scale=100}, qualityAddOn={feedback=The resume generally avoids buzzwords, but there are some clichés present. Ensure language is specific and avoids overused terms., score=65, buzzwordsCliches=While some language is effective, there are a few clichés that could be avoided. Replace these with more specific language or technical skills., datesFormatting=Date formatting is inconsistent. Use a consistent date format throughout to improve readability and professionalism., activeVoice=The use of active voice is moderate, but could be more frequent to convey assertiveness and clarity in actions., scale=100, personalPronounsUsage=Generally avoids first-person pronouns which is good for a professional resume. Continue to maintain this approach.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ROSHANI?
user:  hello
assistant:  Hi ROSHANI, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  oh
assistant:  Hey
user:  can we connect after one or two hours is it okay for you
assistant:  I totally get it, ROSHANI! Just so you know, the sooner we tackle your resume, the faster you can start seeing better interview calls. But I want to respect your time—what’s the best time for you today or tomorrow? I’ll make sure to be available then.
user:  yeah in the evening it's a good time for me if you are available it's five or something
assistant:  Perfect, ROSHANI! I’ll make a note for around five this evening to connect with you. Just so I’m ready, can you share what your main goal is right now? Are you looking for a new job, thinking about a career shift, or something else?
user:  i'm looking for a job
assistant:   Got it, ROSHANI
user:  i want to switch but i just want to know कि how many how many charges of it to
assistant:   Totally
user:  get this service
assistant:  Hey ROSHANI, I hear you—knowing the cost upfront is super important. Our full resume upgrade package, which includes ten AI-powered, job-customized resumes, personalized cover letters, premium templates, LinkedIn profile review, and more, is just Rupees two thousand nine hundred ninety nine plus GST. 

Think about it—this isn’t just a resume fix; it’s a complete career boost to get you noticed and called for interviews faster. How does that sound for investing in your next job move?
user:  so if it is then i will connect you after some days because when i will be not effectively or you know actively searching for the job because right now i'm i'm you know having a job and
assistant:   I totally
user:  side by side i just want to to check
assistant:  I totally
user:  so if there is need of such things i will definitely connect you then
assistant: powerful resume ready to go the moment you decide to jump. No last- minute rush, no missed chances. Doesn’t that peace
user:  but i also want to prepare myself
assistant:  That
user:  for the interview opportunities so i don't want to miss the
assistant:  Absolutely, ROSHANI! Preparing ahead is smart—interview prep can make or break your chances. Our package includes a solid Interview Preparation Guide to help you walk in confident and ready. Imagine going into every interview knowing exactly what to say and how to impress. 

Wouldn’t it be great to have that edge while you’re still working, so when the right opportunity comes, you’re totally ready?
user:  yeah but i will think about it then of regarding the cost and the tracking service from the your point
assistant:   I get it, ROSHANI—thinking it through is important. Just remember, every day your resume isn’t sharp and targeted, you could be missing out on interviews that might change your career. 

What if I told you this small investment now could save you months of waiting and frustration? How about I keep your spot ready, and when you’re set, we jump in? Meanwhile, if you want, I can send you a quick summary of what you get so you can see the full value clearly. Would that help?
user:  yeah but really i i wish to connect you up some days or when i will be fully prepared to go for the new opportunities
assistant:   That
user:  i will be saved your number i will connect with you is it okay
assistant:  Absolutely, ROSHANI! Keep my number handy, and whenever you’re ready to take that next step, just reach out. I’ll be here to help you turn your resume into a powerful tool that gets you noticed. 

Until then, keep preparing and stay confident—you’ve got this! Looking forward to connecting soon.
assistant: Call will now disconnect
, updated_at=2025-11-06T06:07:29.061995, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-06 06:07:29, id=e3a55182-33a3-4454-a66a-caa58b16d93e, campaign_id=null, summary=The conversation was between a user named Roshani and an agent named Anita from Outspark Resume Services. Anita reached out to discuss transforming Roshani's resume to increase her chances of getting interview calls. Roshani requested to connect later in the evening, around 5 PM, as she was currently employed and not actively searching for a job. 

Anita explained the services offered, including a comprehensive resume upgrade package for ₹2,999 plus GST, which includes AI-powered resumes, cover letters, and LinkedIn profile reviews. Roshani expressed interest but wanted to think about the cost and prepare herself for interview opportunities before committing. 

Anita emphasized the importance of having a polished resume ready for when Roshani decides to pursue new job opportunities and offered to send a summary of the services. Roshani agreed to save Anita's number and connect when she is ready. The call ended with Anita encouraging Roshani to stay confident and prepared., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=278.1, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=5520, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=5501, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=199, input=879}, azure_gpt-4_1-mini={output=1230, input=33639}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=199, input=879, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=1230, input=33639, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=84, input=28965, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-06 06:02:25, status=call-disconnected}

{created_at_str=2025-11-06 06:02:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-06T06:02:25.7092, scheduled_at=2025-11-06T06:02:25.709164, custom_extractions=null, telephony_data={duration=0.0, to_number=+918459761665, provider_call_id=dae37d36-ea88-43cc-932c-4cb5866b0332, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918459761665, recipient_data={recipient_phone_number=null, review_completed=2025-11-06 11:22:07, callback_request_id=null, is_callback=null, fullName=ROSHANI, resume_review_id=690c37299f941c720e74a3e7, reviewDetails={overallScore={score=63.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is generally well structured with clearly defined sections. 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Efforts to quantify achievements and responsibilities would enhance impact., score=62, spellCheck=There do not appear to be any significant spelling errors. Ensure to maintain professionalism by keeping language error-free., bulletPointsUsage=There is an over-reliance on paragraphs rather than concise bullet points in some sections. Bullet points should be concise and action-oriented to be more effective., weakActionVerbs=The resume uses some weak action verbs that could be strengthened for impact. Replace them with more dynamic and action-oriented verbs., scale=100, quantifyingImpact=There is limited quantification of the impact of roles performed. Incorporate measurable outcomes such as percentage increases or specific project success metrics., repetitionAvoidance=There is some repetition of similar tasks across different roles. 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Context Details
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