Call Details

Bolna ID: f12c3204-52f1-4650-8d5f-d6a092552516

Phone: +918891764605

From: +918031274410

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-11-06 11:07:24

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-11-06 11:19:22

Next Call Scheduled:
2025-11-06 11:19:22

Call Timeline 14
2025-11-06 11:07:26
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-06 11:07:28
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-06 11:07:30
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-06 11:07:55
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-06 11:07:55
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-11-06 11:07:55
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-11-06 11:13:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=94102758-35b2-4b76-8303-17da06e33711}
2025-11-06 11:14:22
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=94102758-35b2-4b76-8303-17da06e33711, status=NO_ANSWER}
2025-11-06 11:14:22
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-11-06 11:14:22
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=94102758-35b2-4b76-8303-17da06e33711}
2025-11-06 11:19:26
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=d8b8cd2e-adb6-489d-b0c0-b1b1f2ffc741}
2025-11-06 11:19:50
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=d8b8cd2e-adb6-489d-b0c0-b1b1f2ffc741, status=BUSY}
2025-11-06 11:19:50
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-11-06 11:19:50
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=d8b8cd2e-adb6-489d-b0c0-b1b1f2ffc741}
Call History (Raw Callbacks) 9

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{created_at_str=2025-11-06 05:43:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-06T05:43:25.688392, scheduled_at=2025-11-06T05:43:25.68836, custom_extractions=null, telephony_data={duration=0.0, to_number=+918891764605, provider_call_id=8caebb88-ddb6-4bef-b74a-839cc02b67f7, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918031274410, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+918891764605, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=f12c3204-52f1-4650-8d5f-d6a092552516, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-06T05:44:22.346677, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-06 05:44:22, id=94102758-35b2-4b76-8303-17da06e33711, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-06 05:43:25, status=no-answer}

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{created_at_str=2025-11-06 05:37:26, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-06T05:37:26.036614, scheduled_at=2025-11-06T05:37:26.036575, custom_extractions=null, telephony_data={duration=0.0, to_number=+918891764605, provider_call_id=46b22c83-24b3-478a-a3d6-9828c0f53da5, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918031274410, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+918891764605, recipient_data={recipient_phone_number=null, review_completed=2025-11-06 10:56:54, callback_request_id=null, is_callback=null, fullName=Roopesh, resume_review_id=690c31699f941c720e74a2d5, reviewDetails={overallScore={score=61, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume is quite organized. Essential sections like Experience and Education are present but should be more prominent., score=68, readability=The readability is somewhat satisfactory, but it could be improved by using more headings or breaks between sections. Consider enhancing the font size or style for better readability., essentialSectionsPresence=All the necessary sections such as Professional Experience and Education are included, which is good. However, ensure they are clearly delineated and easy to scan through., scale=100}, atsReadabilityScore={feedback=The resume is mostly ATS-friendly with clear sections and consistent formatting. Including more industry-specific keywords will boost ATS readability., score=65, scale=100, keyElementsReadableByATS=Key elements such as contact information and job titles are ATS-compatible. Ensure that all text is plain and avoid complex formatting features.}, impact={feedback=The resume mentions responsibilities effectively but lacks quantifiable achievements. There is room for better action-oriented language., score=58, spellCheck=There appear to be no spelling errors, which aids in maintaining professionalism. Ensure consistency in spellings, especially with technical terms., bulletPointsUsage=Bullet points are used consistently throughout the resume but could be more specific to highlight achievements. Ensure each bullet point addresses what was achieved, not just tasks performed., weakActionVerbs=The resume uses some weak verbs; stronger action verbs would enhance the narrative. Replace verbs like 'maintain' with more dynamic ones such as 'spearheaded' or 'revolutionized'., scale=100, quantifyingImpact=There is minimal quantification of achievements in the resume, which limits its impact. Incorporate numbers or figures to provide evidence of past success., repetitionAvoidance=Repetition is present in terms of phrasing. Consider varying sentence structures and using synonyms to keep the reader engaged., accomplishmentLanguage=The language focuses more on duties rather than achievements. Shifting to results-driven language will create a stronger impression.}, crispness={feedback=The resume's length is reasonable, but the content is not as crisp and concise as it could be. Some sections can be condensed to increase clarity and impact., resumeLength=The length is suitable for the experience level presented. Try condensing each section to only include the most impactful information., score=54, bulletPointsCount=There are a number of bullet points that might overwhelm the reader. Reducing the bullet points by combining similar points will enhance their impact., fillerWords=Several filler words can be trimmed to increase the resume's clarity. Focus on eliminating unnecessary words to make it more readable., bulletPointLength=The bullet points are generally too long, detracting from quick readability. 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