Call Details

Bolna ID: d62e0b56-a8f0-4aef-a09d-2fdf76fb2c43

Phone: +919553268895

From: +918031274410

Status: completed

Processing: COMPLETED

Duration: 45.40s

Cost: ₹7.00

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-11-06 10:56:26

Ended:
Not set

Last Processed:
2025-11-06 10:59:24

Last Retry At:
2025-11-06 10:59:24

Next Retry Scheduled:
2025-11-06 11:02:24

Next Call Scheduled:
2025-11-06 11:02:24

Call Timeline 10
2025-11-06 10:56:27
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-06 10:56:30
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-06 10:56:32
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-06 10:56:36
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-06 10:57:24
COMPLETED MAIN
CALLBACK_UPDATE
₹5.37
Duration: 45.40s
2025-11-06 10:57:24
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-11-06 10:57:24
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-11-06 10:57:36
COMPLETED MAIN
CALLBACK_UPDATE
₹7.00
Duration: 45.40s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Contact Made, disposition_2=Interested, disposition_3=Engaged in Conversation}}}
2025-11-06 10:59:24
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-06 10:59:24, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-11-06 10:59:24
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-06 10:59:24, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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user:  hello
assistant:  Hi Mohan, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  what is this one
assistant:  Hey Mohan! So, you just got your resume review, right? That score—sixty point four out of a hundred—is a clear sign your resume isn’t doing all it could to get you noticed. But here’s the thing: it’s totally fixable. 

Tell me, what’s your goal right now? Are you hunting for a new job, thinking about a career shift, or something else?
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user:  hello
assistant:  Hi Mohan, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  what is this one
assistant:  Hey Mohan! So, you just got your resume review, right? That score—sixty point four out of a hundred—is a clear sign your resume isn’t doing all it could to get you noticed. But here’s the thing: it’s totally fixable. 

Tell me, what’s your goal right now? Are you hunting for a new job, thinking about a career shift, or something else?
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This approach aligns with best practices for resume writing.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-06T05:26:32.058167, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-06 05:26:32, id=d62e0b56-a8f0-4aef-a09d-2fdf76fb2c43, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-06 05:26:27, status=ringing}

{created_at_str=2025-11-06 05:26:27, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-06T05:26:27.213926, scheduled_at=2025-11-06T05:26:27.213879, custom_extractions=null, telephony_data={duration=0.0, to_number=+919553268895, provider_call_id=2d15aa28-f9de-4ee8-97fe-39d84231a9bb, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919553268895, recipient_data={recipient_phone_number=null, review_completed=2025-11-06 10:46:01, callback_request_id=null, is_callback=null, fullName=Mohan, resume_review_id=690c2ede18c341037891cf13, reviewDetails={overallScore={score=60.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume contains essential sections such as Objective, Skills, Work Experience, and Education. However, the layout could be improved to enhance readability by standardizing font size and spacing., score=66, readability=Readability is generally good, but inconsistencies in font and spacing can be distracting. Streamlining these details will improve the overall score., essentialSectionsPresence=All essential sections like Experience and Education are present, though the chronology should be strictly reverse. This would ensure that the most recent experiences are highlighted effectively., scale=100}, atsReadabilityScore={feedback=The resume layout ensures key information is ATS-readable but could be improved with clearer section headings and labels. Incorporating more industry-relevant keywords would also help., score=64, scale=100, keyElementsReadableByATS=Key elements such as name, contact details, and recent position are clear and straightforward. However, augmenting the resume with more relevant keywords will aid ATS parsing.}, impact={feedback=Bullet points are effectively used to convey responsibilities and achievements, but many lack quantifiable outcomes. Strengthen impact by focusing on results and outcomes rather than just tasks., score=58, spellCheck=The resume appears well-proofed with no noticeable spelling errors. Continual revision for any overlooked errors is advised., bulletPointsUsage=Bullet points are well-utilized, but they would benefit from additional quantifiable achievements. Adding specific numbers and percentages would enhance the overall impact., weakActionVerbs=Action verbs are generally strong, but some could be improved for more impact. Consider using more dynamic verbs to describe achievements and tasks., scale=100, quantifyingImpact=Currently, there are some quantified results, but they are not consistent throughout. Each bullet point should aim to include specific metrics to demonstrate the candidate's impact., repetitionAvoidance=There's some repetition in the skills and achievements mentioned across different positions. Reducing repeated action verbs and focusing on unique accomplishments could improve clarity., accomplishmentLanguage=The language used is somewhat accomplishment-oriented, but could emphasize results more clearly. Highlighting specific outcomes of tasks and projects would strengthen this aspect.}, crispness={feedback=The resume is longer than necessary for the experience level presented. Aim for more concise bullet points to make each section more impactful., resumeLength=At two pages, the resume exceeds the ideal length, especially at this career stage. Simplifying content and removing less critical information can help make it more concise., score=54, bulletPointsCount=The volume of bullet points per role is reasonable, but consider focusing on key accomplishments. This can help highlight expertise without overwhelming the reader., fillerWords=There's a slight presence of filler words which detract from the overall crispness. Eliminating unnecessary words will help sharpen the resume's impact., bulletPointLength=Bullet points tend to be overly verbose and could be condensed. Shorter bullet points with focused information would improve readability., scale=100}, qualityAddOn={feedback=The resume handles buzzwords and clichés moderately well, but further refinements are needed. Ensure all stylistic elements are consistently applied throughout., score=60, buzzwordsCliches=Buzzwords are present but not overwhelming; removing them will improve clarity and professionalism. Instead, detailed and specific language is preferable., datesFormatting=Dates are generally well-formatted but could benefit from a more consistent style like Month/Year. Uniformity in date presentation aids in better readability., activeVoice=Active voice is well-utilized in most parts, ensuring statements are direct and impactful. Consistent use across all sections will further enhance readability., scale=100, personalPronounsUsage=The candidate successfully avoids personal pronouns, keeping the tone professional. This approach aligns with best practices for resume writing.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-06T05:26:30.911148, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-06 05:26:30, id=d62e0b56-a8f0-4aef-a09d-2fdf76fb2c43, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-06 05:26:27, status=initiated}
Context Details
{recipient_phone_number=+919553268895, recipient_data={recipient_phone_number=null, review_completed=2025-11-06 10:46:01, callback_request_id=null, is_callback=null, fullName=Mohan, resume_review_id=690c2ede18c341037891cf13, parentBolnaId=null, attemptType=null}, resume_review_id=null}