Call Details

Bolna ID: c5ac05f4-20ca-4da5-92bd-414a274992e2

Phone: +917434816650

From: +918031274410

Status: no-answer

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-11-06 10:47:26

Ended:
Not set

Last Processed:
2025-11-06 10:56:24

Last Retry At:
2025-11-06 10:56:24

Next Retry Scheduled:
2025-11-06 10:53:26

Next Call Scheduled:
2025-11-06 10:53:26

Call Timeline 14
2025-11-06 10:47:28
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-06 10:47:33
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-06 10:47:34
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-06 10:48:26
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-06 10:48:26
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-11-06 10:48:26
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-11-06 10:54:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=792e7f21-d951-4262-8552-a68cd923c0c6}
2025-11-06 10:55:04
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=792e7f21-d951-4262-8552-a68cd923c0c6, status=COMPLETED}
2025-11-06 10:55:04
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, reason=Retry attempt succeeded, successful_retry_bolna_id=792e7f21-d951-4262-8552-a68cd923c0c6}
2025-11-06 10:55:04
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=792e7f21-d951-4262-8552-a68cd923c0c6}
2025-11-06 10:55:19
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=792e7f21-d951-4262-8552-a68cd923c0c6, status=COMPLETED}
2025-11-06 10:55:19
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, reason=Retry attempt succeeded, successful_retry_bolna_id=792e7f21-d951-4262-8552-a68cd923c0c6}
2025-11-06 10:55:19
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=792e7f21-d951-4262-8552-a68cd923c0c6}
2025-11-06 10:56:24
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-06 10:56:24, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 8

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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
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{created_at_str=2025-11-06 05:17:27, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-06T05:17:27.289852, scheduled_at=2025-11-06T05:17:27.28983, custom_extractions=null, telephony_data={duration=0.0, to_number=+917434816650, provider_call_id=7f04d08c-0099-443b-8995-60a5cab6f575, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918031274410, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+917434816650, recipient_data={recipient_phone_number=null, review_completed=2025-11-06 10:36:49, callback_request_id=null, is_callback=null, fullName=PIYUSH, resume_review_id=690c2cac9f941c720e74a1d6, reviewDetails={overallScore={score=56, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is structurally well-organized with essential sections included. However, there is room for improvement in terms of presenting work experience in reverse chronological order to align better with standard expectations., score=59, readability=The readability of the resume is moderate due to a clear physical layout but can be enhanced by reducing redundancy in the skills section. More discernible headings and better spacing would improve the overall scanning efficiency., essentialSectionsPresence=The essential sections such as Professional Summary, Education, and Work Experience are present and clearly labeled. More attention is needed in ensuring that technical skills and contact information are better integrated into the main sections for ease of navigation., scale=100}, atsReadabilityScore={feedback=The resume is fairly aligned with ATS requirements but lacks certain critical keywords pertinent to the back office role. Improvement in this area would aid in optimizing comprehension by ATS systems., score=60, scale=100, keyElementsReadableByATS=Core details such as name, contact information, and recent positions are layed out well for ATS-readability. Nevertheless, careful inclusion of industry-specific terms within the experience section should be considered to elevate ranking potential.}, impact={feedback=The resume lacks strong impact as there is minimal use of quantitative achievements, which is crucial for illustrating accomplishments. Further emphasis on active verbs would greatly benefit its effectiveness., score=53, spellCheck=No spelling errors were detected, suggesting a good level of attention to detail in this respect. However, careful proofreading for potential grammatical inconsistencies will further enhance credibility., bulletPointsUsage=Bullet points are used throughout the resume; however, they vary in consistency and clarity. To improve impact, bullet points should be more concise and consistently formatted across sections., weakActionVerbs=The resume includes weak action verbs that detract from its dynamic potential. Replacing them with stronger, active verbs like 'spearheaded' or 'optimized' would improve engagement., scale=100, quantifyingImpact=There is a noticeable absence of quantifiable metrics that would enhance the demonstration of impact. Consider integrating tangible achievements, such as percentage improvements or cost savings., repetitionAvoidance=The resume features redundancy, particularly in the technical and skills sections, with repeated entries that could be streamlined. Focus on diverse expressions and consolidate similar points to avoid repetition., accomplishmentLanguage=There is limited use of accomplishment-oriented language which would convey results-driven outcomes. Emphasizing specific achievements or innovative implementations would strengthen this aspect.}, crispness={feedback=The resume lacks crispness due to overly long bullet points and redundant content. A focus on brevity and precision is recommended to better capture the reader's attention., resumeLength=The overall length of the resume is appropriate yet overly detailed for the back office executive role. Condensing some sections, especially skills, would make it more concise and impactful., score=50, bulletPointsCount=An excessive number of bullet points dilutes key messages. Reducing them by focusing on crucial achievements would enhance conciseness and focus for hiring managers., fillerWords=There are noticeable filler words that detract from the message clarity, such as repeated mentions of common tasks. Aim to eliminate these for cleaner, more direct communication., bulletPointLength=Several bullet points are unnecessarily lengthy which could lead to lower readability. Shorter, more focused statements are suggested to boost clarity and retention., scale=100}, qualityAddOn={feedback=The resume quality is diminished by the use of several buzzwords and inconsistent date formatting. Refining these areas will improve professional presentation., score=58, buzzwordsCliches=Buzzwords like 'skilled' and 'expertise' are prevalent and could be swapped for more specific terms that convey unique value. Provide tailored descriptions to avoid generic impressions., datesFormatting=Dates are not consistently formatted, undermining the professional appearance of the resume. Use a standard format such as MM/YYYY throughout for clarity and uniformity., activeVoice=The resume moderately employs an active voice, yet can benefit from an increased application to enhance directness and assertiveness. Consistent use of active phrases will effectively demonstrate initiative., scale=100, personalPronounsUsage=No personal pronouns are used, adhering well to resume guidelines. 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Context Details
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