Call Details

Bolna ID: c1d4d94f-fc93-4595-a5d3-4e67e245a6f7

Phone: +917984261543

From: +918035316264

Status: busy

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Callee

Reason: Call recipient rejected

Timestamps

Started:
2025-11-05 14:59:27

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-11-05 15:04:56

Next Call Scheduled:
2025-11-05 15:04:56

Call Timeline 6
2025-11-05 14:59:29
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-05 14:59:31
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-05 14:59:32
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-05 14:59:56
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-05 14:59:56
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-11-05 14:59:56
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
Call History (Raw Callbacks) 3

{created_at_str=2025-11-05 09:29:29, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-05T09:29:29.103269, scheduled_at=2025-11-05T09:29:29.103234, custom_extractions=null, telephony_data={duration=0.0, to_number=+917984261543, provider_call_id=c313fa1d-ed6a-4309-8e22-c2dc50ee6e0c, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Callee, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+917984261543, recipient_data={recipient_phone_number=null, review_completed=2025-11-05 14:49:18, callback_request_id=null, is_callback=null, fullName=Nimesh, resume_review_id=690b164e18c341037891b061, reviewDetails={overallScore={score=59.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume follows a logical order with sections like Experience, Education, and Skills present. However, ensuring each section is clearly titled and more readable could improve layout effectiveness., score=64, readability=While the content is generally readable, spacing and consistent formatting would enhance the overall presentation and flow of the resume., essentialSectionsPresence=Essential sections like Experience and Education are included but could be improved by presenting the Experience in reverse chronological order for better emphasis on recent accomplishments., scale=100}, atsReadabilityScore={feedback=Key elements such as contact information and educational background are ATS readable. However, optimizing keywords more related to the desired role will improve ATS compatibility., score=62, scale=100, keyElementsReadableByATS=Most elements like contact details and past positions are structured for ATS recognition. Incorporating industry-specific and role-specific keywords can boost ATS matching effectively.}, impact={feedback=The resume utilizes bullet points well, especially in detailing job responsibilities. However, it could benefit from quantifiable achievements to truly highlight impact., score=58, spellCheck=There are minor spelling errors and formatting issues which require attention. A thorough spell check is recommended to maintain professionalism., bulletPointsUsage=The usage of bullet points is consistent and aids in breaking down information neatly. To maximize impact, ensure each bullet point delivers a specific and valuable detail., weakActionVerbs=Some bullet points benefit from stronger action verbs to convey assertiveness and capability. Terms like 'managed' or 'optimized' could be replaced with more specific actions like 'boosted' or 'enhanced'., scale=100, quantifyingImpact=There are limited instances of quantifiable achievements, which might miss showcasing genuine impact. Including metrics such as 'improved efficiency by 30%' could greatly enhance perceived effectiveness., repetitionAvoidance=The resume tends to repeat certain phrases and actions which can be streamlined. Focusing on varied language and action verbs will help create a more dynamic narrative., accomplishmentLanguage=The language currently lists responsibilities but should focus more on accomplishments. Emphasizing outcomes and successes will create a more powerful story of achievements.}, crispness={feedback=While the overall length of the resume is fitting for the experience level, some sections could be more succinct. Condensing lengthy bullet points without losing necessary detail would improve clarity., resumeLength=The resume is appropriately sized for someone with 7 years of experience. Targeting specific, impactful moments could make the document even more engaging without extending length., score=54, bulletPointsCount=The number of bullet points per section is adequate but needs balance. Aim to highlight the most critical achievements to maintain reader engagement., fillerWords=Usage of filler words across sections reduces sharpness. Consider revising for succinct expressions that convey the same message more effectively., bulletPointLength=Some bullet points are overly verbose, which dilutes the impact. Strive for a concise, impactful sentence that captures the key accomplishment or responsibility., scale=100}, qualityAddOn={feedback=The resume generally uses an active voice, yet it could reduce reliance on common buzzwords. Ensuring date formats are consistent and avoiding unnecessary pronouns would assist readability., score=60, buzzwordsCliches=Frequent use of cliches like 'problem solver' might weaken the differentiation of the candidate. Replacing them with specific examples can create a more concrete impression., datesFormatting=Date formatting lacks consistency, which can confuse the reader. Aligning all date formats will strengthen the clarity of timelines., activeVoice=There is an overall active voice used, which adds strength to the descriptions. Consistently applying this can further elevate the narrative., scale=100, personalPronounsUsage=The resume properly omits personal pronouns, maintaining a professional tone. Ensure this standard is consistent throughout for enhanced quality.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-05T09:29:56.10382, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-05 09:29:56, id=c1d4d94f-fc93-4595-a5d3-4e67e245a6f7, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-05 09:29:29, status=busy}

{created_at_str=2025-11-05 09:29:29, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-05T09:29:29.103269, scheduled_at=2025-11-05T09:29:29.103234, custom_extractions=null, telephony_data={duration=0.0, to_number=+917984261543, provider_call_id=c313fa1d-ed6a-4309-8e22-c2dc50ee6e0c, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917984261543, recipient_data={recipient_phone_number=null, review_completed=2025-11-05 14:49:18, callback_request_id=null, is_callback=null, fullName=Nimesh, resume_review_id=690b164e18c341037891b061, reviewDetails={overallScore={score=59.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume follows a logical order with sections like Experience, Education, and Skills present. However, ensuring each section is clearly titled and more readable could improve layout effectiveness., score=64, readability=While the content is generally readable, spacing and consistent formatting would enhance the overall presentation and flow of the resume., essentialSectionsPresence=Essential sections like Experience and Education are included but could be improved by presenting the Experience in reverse chronological order for better emphasis on recent accomplishments., scale=100}, atsReadabilityScore={feedback=Key elements such as contact information and educational background are ATS readable. However, optimizing keywords more related to the desired role will improve ATS compatibility., score=62, scale=100, keyElementsReadableByATS=Most elements like contact details and past positions are structured for ATS recognition. Incorporating industry-specific and role-specific keywords can boost ATS matching effectively.}, impact={feedback=The resume utilizes bullet points well, especially in detailing job responsibilities. However, it could benefit from quantifiable achievements to truly highlight impact., score=58, spellCheck=There are minor spelling errors and formatting issues which require attention. A thorough spell check is recommended to maintain professionalism., bulletPointsUsage=The usage of bullet points is consistent and aids in breaking down information neatly. To maximize impact, ensure each bullet point delivers a specific and valuable detail., weakActionVerbs=Some bullet points benefit from stronger action verbs to convey assertiveness and capability. Terms like 'managed' or 'optimized' could be replaced with more specific actions like 'boosted' or 'enhanced'., scale=100, quantifyingImpact=There are limited instances of quantifiable achievements, which might miss showcasing genuine impact. Including metrics such as 'improved efficiency by 30%' could greatly enhance perceived effectiveness., repetitionAvoidance=The resume tends to repeat certain phrases and actions which can be streamlined. Focusing on varied language and action verbs will help create a more dynamic narrative., accomplishmentLanguage=The language currently lists responsibilities but should focus more on accomplishments. Emphasizing outcomes and successes will create a more powerful story of achievements.}, crispness={feedback=While the overall length of the resume is fitting for the experience level, some sections could be more succinct. Condensing lengthy bullet points without losing necessary detail would improve clarity., resumeLength=The resume is appropriately sized for someone with 7 years of experience. Targeting specific, impactful moments could make the document even more engaging without extending length., score=54, bulletPointsCount=The number of bullet points per section is adequate but needs balance. Aim to highlight the most critical achievements to maintain reader engagement., fillerWords=Usage of filler words across sections reduces sharpness. Consider revising for succinct expressions that convey the same message more effectively., bulletPointLength=Some bullet points are overly verbose, which dilutes the impact. Strive for a concise, impactful sentence that captures the key accomplishment or responsibility., scale=100}, qualityAddOn={feedback=The resume generally uses an active voice, yet it could reduce reliance on common buzzwords. Ensuring date formats are consistent and avoiding unnecessary pronouns would assist readability., score=60, buzzwordsCliches=Frequent use of cliches like 'problem solver' might weaken the differentiation of the candidate. Replacing them with specific examples can create a more concrete impression., datesFormatting=Date formatting lacks consistency, which can confuse the reader. Aligning all date formats will strengthen the clarity of timelines., activeVoice=There is an overall active voice used, which adds strength to the descriptions. Consistently applying this can further elevate the narrative., scale=100, personalPronounsUsage=The resume properly omits personal pronouns, maintaining a professional tone. Ensure this standard is consistent throughout for enhanced quality.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-05T09:29:32.607538, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-05 09:29:32, id=c1d4d94f-fc93-4595-a5d3-4e67e245a6f7, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-05 09:29:29, status=ringing}

{created_at_str=2025-11-05 09:29:29, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-05T09:29:29.103269, scheduled_at=2025-11-05T09:29:29.103234, custom_extractions=null, telephony_data={duration=0.0, to_number=+917984261543, provider_call_id=c313fa1d-ed6a-4309-8e22-c2dc50ee6e0c, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917984261543, recipient_data={recipient_phone_number=null, review_completed=2025-11-05 14:49:18, callback_request_id=null, is_callback=null, fullName=Nimesh, resume_review_id=690b164e18c341037891b061, reviewDetails={overallScore={score=59.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume follows a logical order with sections like Experience, Education, and Skills present. However, ensuring each section is clearly titled and more readable could improve layout effectiveness., score=64, readability=While the content is generally readable, spacing and consistent formatting would enhance the overall presentation and flow of the resume., essentialSectionsPresence=Essential sections like Experience and Education are included but could be improved by presenting the Experience in reverse chronological order for better emphasis on recent accomplishments., scale=100}, atsReadabilityScore={feedback=Key elements such as contact information and educational background are ATS readable. However, optimizing keywords more related to the desired role will improve ATS compatibility., score=62, scale=100, keyElementsReadableByATS=Most elements like contact details and past positions are structured for ATS recognition. Incorporating industry-specific and role-specific keywords can boost ATS matching effectively.}, impact={feedback=The resume utilizes bullet points well, especially in detailing job responsibilities. However, it could benefit from quantifiable achievements to truly highlight impact., score=58, spellCheck=There are minor spelling errors and formatting issues which require attention. A thorough spell check is recommended to maintain professionalism., bulletPointsUsage=The usage of bullet points is consistent and aids in breaking down information neatly. To maximize impact, ensure each bullet point delivers a specific and valuable detail., weakActionVerbs=Some bullet points benefit from stronger action verbs to convey assertiveness and capability. Terms like 'managed' or 'optimized' could be replaced with more specific actions like 'boosted' or 'enhanced'., scale=100, quantifyingImpact=There are limited instances of quantifiable achievements, which might miss showcasing genuine impact. Including metrics such as 'improved efficiency by 30%' could greatly enhance perceived effectiveness., repetitionAvoidance=The resume tends to repeat certain phrases and actions which can be streamlined. Focusing on varied language and action verbs will help create a more dynamic narrative., accomplishmentLanguage=The language currently lists responsibilities but should focus more on accomplishments. Emphasizing outcomes and successes will create a more powerful story of achievements.}, crispness={feedback=While the overall length of the resume is fitting for the experience level, some sections could be more succinct. Condensing lengthy bullet points without losing necessary detail would improve clarity., resumeLength=The resume is appropriately sized for someone with 7 years of experience. Targeting specific, impactful moments could make the document even more engaging without extending length., score=54, bulletPointsCount=The number of bullet points per section is adequate but needs balance. Aim to highlight the most critical achievements to maintain reader engagement., fillerWords=Usage of filler words across sections reduces sharpness. Consider revising for succinct expressions that convey the same message more effectively., bulletPointLength=Some bullet points are overly verbose, which dilutes the impact. Strive for a concise, impactful sentence that captures the key accomplishment or responsibility., scale=100}, qualityAddOn={feedback=The resume generally uses an active voice, yet it could reduce reliance on common buzzwords. Ensuring date formats are consistent and avoiding unnecessary pronouns would assist readability., score=60, buzzwordsCliches=Frequent use of cliches like 'problem solver' might weaken the differentiation of the candidate. Replacing them with specific examples can create a more concrete impression., datesFormatting=Date formatting lacks consistency, which can confuse the reader. Aligning all date formats will strengthen the clarity of timelines., activeVoice=There is an overall active voice used, which adds strength to the descriptions. Consistently applying this can further elevate the narrative., scale=100, personalPronounsUsage=The resume properly omits personal pronouns, maintaining a professional tone. Ensure this standard is consistent throughout for enhanced quality.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-05T09:29:31.769807, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-05 09:29:31, id=c1d4d94f-fc93-4595-a5d3-4e67e245a6f7, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-05 09:29:29, status=initiated}