Call Details

Bolna ID: 0f4d980a-ff06-4159-9bc7-2e46063829a4

Phone: +919959321197

From: +918035316264

Status: failed

Processing: COMPLETED

Duration: N/A

Cost: N/A

Timestamps

Started:
2025-11-05 13:14:29

Ended:
Not set

Last Processed:
2025-11-05 13:16:24

Last Retry At:
2025-11-05 13:16:24

Next Retry Scheduled:
2025-11-05 13:19:37

Next Call Scheduled:
2025-11-05 13:19:37

Call Timeline 6
2025-11-05 13:14:33
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-05 13:14:37
FAILED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-05 13:14:37
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=FAILED, reason=Main call failed with terminal status}
2025-11-05 13:14:37
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: FAILED, attempt_no=1}
2025-11-05 13:16:24
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-05 13:16:24, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-11-05 13:16:24
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-05 13:16:24, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 1

{created_at_str=2025-11-05 07:44:33, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-05T07:44:33.065904, scheduled_at=2025-11-05T07:44:33.06588, custom_extractions=null, telephony_data={duration=0.0, to_number=+919959321197, provider_call_id=null, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919959321197, recipient_data={recipient_phone_number=null, review_completed=2025-11-05 13:03:57, callback_request_id=null, is_callback=null, fullName=Aparna, resume_review_id=690afda218c341037891abf3, reviewDetails={overallScore={score=62.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has a clear structure with essential sections such as Professional Summary, Professional Experience, Education, and Skills. These sections are easily identifiable and well-organized, enhancing readability., score=65, readability=The use of clear headings and consistent formatting contributes to a high degree of readability, allowing for efficient scanning of key information and makes it easily searchable., essentialSectionsPresence=All required sections are present and appropriately labeled, allowing for easy navigation. Presenting the experience section in reverse chronological order is ideal for highlighting Aparna's recent achievements., scale=100}, atsReadabilityScore={feedback=The information is organized in a manner that will likely be parsed well by most ATS systems. Adding keywords for specific roles will help boost the ATS score., score=67, scale=100, keyElementsReadableByATS=The resume provides the essential information. Including a clear summary with relevant job titles and an overview of expertise helps ATS quickly identify the candidate's core competencies.}, impact={feedback=The resume uses bullet points to showcase accomplishments, improving readability. However, incorporating stronger action verbs and quantifiable results would significantly increase impact., score=60, spellCheck=A quick spell check confirms the resume is free of spelling errors., bulletPointsUsage=Bullet points effectively present key responsibilities and achievements in each role, making it easy for recruiters to quickly understand the scope of each position., weakActionVerbs=The resume effectively uses a variety of action verbs, although some could be strengthened (e.g., replace 'Managed' with 'Orchestrated')., scale=100, quantifyingImpact=While responsibilities are well-described, adding numbers, percentages, or specific metrics (e.g., 'Reduced agency dependency by 15%') would make the impact more demonstrable., repetitionAvoidance=There is minimal repetition in action verbs. However, ensure variety and avoid starting multiple consecutive bullet points with the same verb., accomplishmentLanguage=The language is geared towards accomplishments, highlighting what Aparna achieved within each role. Focus on results and outcomes.}, crispness={feedback=The resume strikes a good balance for the experience level. Though it could be more concise to improve impact., resumeLength=The length of the resume is appropriate for the experience level presented, covering over a decade of experience., score=58, bulletPointsCount=The bullet point count for each role is reasonable, allowing for enough detail to convey achievements without overwhelming the reader., fillerWords=The presence of filler words is minimal, making for clear and concise statements that contribute to the impact., bulletPointLength=Some bullet points could be shortened as they are descriptive rather than impactful. Consolidating information within fewer, stronger statements will vastly improve the impact., scale=100}, qualityAddOn={feedback=The resume maintains a high overall quality. However, some areas need slight refinement to ensure the best possible presentation., score=62, buzzwordsCliches=The resume generally avoids buzzwords. However, ensure that the language is specific and relevant to each role., datesFormatting=The dates are consistently formatted, making it easier to scan the timeline and understand the work history clearly., activeVoice=The use of active voice throughout the resume adds clarity and strengthens the impact of statements. The active voice enhances readability and grabs the reader's attention., scale=100, personalPronounsUsage=Personal pronouns are omitted, which is typical for a professional resume. This approach maintains a professional tone that is preferred.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-05T07:44:37.722164, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-05 07:44:37, id=0f4d980a-ff06-4159-9bc7-2e46063829a4, campaign_id=null, summary=null, error_message={'message': 'Unsupported call number'}, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-05 07:44:33, status=failed}
Context Details
{recipient_phone_number=+919959321197, recipient_data={recipient_phone_number=null, review_completed=2025-11-05 13:03:57, callback_request_id=null, is_callback=null, fullName=Aparna, resume_review_id=690afda218c341037891abf3, parentBolnaId=null, attemptType=null}, resume_review_id=null}