Call Details

Bolna ID: 3e31c799-04f9-40bd-ba0b-cfaa20a5e738

Phone: +919042210686

From: N/A

Status: completed

Processing: COMPLETED

Duration: 23.20s

Cost: ₹9.86

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-11-04 16:51:24

Last Retry At:
2025-11-04 16:51:24

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 7
2025-11-04 16:49:25
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-04 16:49:29
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-04 16:49:31
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-04 16:49:35
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-04 16:50:03
COMPLETED MAIN
CALLBACK_UPDATE
₹9.36
Duration: 23.20s
2025-11-04 16:50:20
COMPLETED MAIN
CALLBACK_UPDATE
₹9.86
Duration: 23.20s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Not Interested, disposition_2=Do Not Call, disposition_3=Client Requested No Further Calls}}}
2025-11-04 16:51:24
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-04 16:51:24, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  oh no i was just browsing but you keep on calling me
assistant:  I
user:  the third call i'm getting within five minutes
assistant:  Oh
user:  i'm not interested thank you
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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  oh no i was just browsing but you keep on calling me
assistant:  I
user:  the third call i'm getting within five minutes
assistant:  Oh
user:  i'm not interested thank you
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Context Details
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