Call Details

Bolna ID: fbedb7de-6f5b-4513-945b-c34e02681227

Phone: +919042210686

From: +918035316264

Status: no-answer

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-11-04 16:35:25

Ended:
Not set

Last Processed:
2025-11-04 16:51:24

Last Retry At:
2025-11-04 16:51:24

Next Retry Scheduled:
2025-11-04 16:48:25

Next Call Scheduled:
2025-11-04 16:48:25

Call Timeline 18
2025-11-04 16:35:26
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-04 16:35:32
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-04 16:35:34
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-04 16:36:31
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-04 16:36:31
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-11-04 16:36:31
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-11-04 16:42:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=83426421-b1ca-4f00-ae14-ff763bdd7a7e}
2025-11-04 16:43:25
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=83426421-b1ca-4f00-ae14-ff763bdd7a7e, status=NO_ANSWER, attempt_no=1}
2025-11-04 16:43:25
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-11-04 16:43:25
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=83426421-b1ca-4f00-ae14-ff763bdd7a7e}
2025-11-04 16:49:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=3e31c799-04f9-40bd-ba0b-cfaa20a5e738}
2025-11-04 16:50:03
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=3e31c799-04f9-40bd-ba0b-cfaa20a5e738, status=COMPLETED, attempt_no=2}
2025-11-04 16:50:03
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=3e31c799-04f9-40bd-ba0b-cfaa20a5e738, attempt_no=2, reason=Retry attempt succeeded}
2025-11-04 16:50:03
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=3e31c799-04f9-40bd-ba0b-cfaa20a5e738}
2025-11-04 16:50:20
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=3e31c799-04f9-40bd-ba0b-cfaa20a5e738, status=COMPLETED, attempt_no=2}
2025-11-04 16:50:20
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=3e31c799-04f9-40bd-ba0b-cfaa20a5e738, attempt_no=2, reason=Retry attempt succeeded}
2025-11-04 16:50:20
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=3e31c799-04f9-40bd-ba0b-cfaa20a5e738}
2025-11-04 16:51:24
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-04 16:51:24, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 11

{created_at_str=2025-11-04 11:19:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=9.86, batch_id=null, cost_breakdown={synthesizer=9.11, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=9.11}, llm=0.254, transfer_cost=0.0, platform=0.5, transcriber_breakdown={analytics=0, conversation=0.0}, network=0.875, llm_breakdown={analytics=0, summarization=0.006, extraction=0, conversation=0.209, hangup=0.039}}, created_at=2025-11-04T11:19:25.431272, scheduled_at=2025-11-04T11:19:25.431239, custom_extractions=null, telephony_data={duration=24.0, to_number=+919042210686, provider_call_id=58659365-6e6d-4983-8270-cd1508198cea, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/92c7dc1b-3445-40e9-8e9c-7ef4abaf7719.mp3, provider=plivo, hangup_provider_code=4000, from_number=+918035316264, call_type=outbound, hangup_by=Callee, hangup_reason=Call recipient hungup}, context_details={recipient_phone_number=+919042210686, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=fbedb7de-6f5b-4513-945b-c34e02681227, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  oh no i was just browsing but you keep on calling me
assistant:  I
user:  the third call i'm getting within five minutes
assistant:  Oh
user:  i'm not interested thank you
, updated_at=2025-11-04T11:20:20.490975, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-04 11:20:20, id=3e31c799-04f9-40bd-ba0b-cfaa20a5e738, campaign_id=null, summary=The conversation was between a user and an agent named Anita from Outspark Resume Services. Anita called the user to discuss transforming their resume to increase interview opportunities. The user expressed frustration about receiving multiple calls in a short period and stated they were not interested in the service. Anita acknowledged the user's feelings and inquired about their current goals with their resume to see if there was a way to make the conversation worthwhile., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Not Interested", "disposition_2": "Do Not Call", "disposition_3": "Client Requested No Further Calls"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Not Interested, disposition_2=Do Not Call, disposition_3=Client Requested No Further Calls}}}, smart_status=not_interested, conversation_duration=23.2, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=911, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=911, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=81, input=98}, azure_gpt-4_1-mini={output=192, input=4463}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=81, input=98, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=192, input=4463, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=14, input=2567, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-04 11:19:25, status=completed}

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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  oh no i was just browsing but you keep on calling me
assistant:  I
user:  the third call i'm getting within five minutes
assistant:  Oh
user:  i'm not interested thank you
, updated_at=2025-11-04T11:20:03.29295, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-04 11:20:03, id=3e31c799-04f9-40bd-ba0b-cfaa20a5e738, campaign_id=null, summary=The conversation was between a user and an agent named Anita from Outspark Resume Services. Anita called the user to discuss transforming their resume to increase interview opportunities. The user expressed frustration about receiving multiple calls in a short period and stated they were not interested in the service. Anita acknowledged the user's feelings and inquired about their current goals with their resume to see if there was a way to make the conversation worthwhile., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=23.2, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=911, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=911, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=81, input=98}, azure_gpt-4_1-mini={output=192, input=4463}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=81, input=98, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=192, input=4463, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=14, input=2567, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-04 11:19:25, status=call-disconnected}

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{created_at_str=2025-11-04 11:19:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-04T11:19:25.431272, scheduled_at=2025-11-04T11:19:25.431239, custom_extractions=null, telephony_data={duration=0.0, to_number=+919042210686, provider_call_id=58659365-6e6d-4983-8270-cd1508198cea, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919042210686, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=fbedb7de-6f5b-4513-945b-c34e02681227, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-04T11:19:31.883263, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-04 11:19:31, id=3e31c799-04f9-40bd-ba0b-cfaa20a5e738, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-04 11:19:25, status=ringing}

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Clustering related tasks could solve this., fillerWords=The resume contains a few filler words and redundant phrases that do not add value. Eliminating these would make the resume more precise and impactful., bulletPointLength=Some bullet points are long-winded, diminishing quick readability. Focus on creating one-liners that summarize major accomplishments depends on scope and impact., scale=100}, qualityAddOn={feedback=The text occasionally uses buzzwords such as 'experienced' instead of showing qualifications. Consistent date formatting is generally okay but could be improved with a standardized approach., score=63, buzzwordsCliches=Using terms like 'team player' or 'proven track record' without concrete examples is not ideal. Supplement such phrases with specific instances to avoid vagueness., datesFormatting=Dates are present but switching to a MM/YYYY format could increase consistency and align with conventional standards for clarity., activeVoice=There is moderate use of active voice, ensuring clarity and directness. Increase the prevalence of active structures to promote engagement., scale=100, personalPronounsUsage=The resume refrains from using personal pronouns, maintaining a professional tone necessary for formal documents.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-04T11:05:32.616505, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-04 11:05:32, id=fbedb7de-6f5b-4513-945b-c34e02681227, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=16, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=16}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-04 11:05:26, status=initiated}
Context Details
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