Call Details

Bolna ID: 6117cb8f-08b4-4076-9991-b9f1b2f8bb88

Phone: +919540217717

From: +918035316264

Status: no-answer

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-11-04 15:40:25

Ended:
Not set

Last Processed:
2025-11-04 15:55:24

Last Retry At:
2025-11-04 15:55:24

Next Retry Scheduled:
2025-11-04 15:52:16

Next Call Scheduled:
2025-11-04 15:52:16

Call Timeline 18
2025-11-04 15:40:26
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-04 15:40:29
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-04 15:40:31
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-04 15:41:19
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-04 15:41:19
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-11-04 15:41:19
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-11-04 15:46:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=7fe4a146-4a1a-4720-a23b-5165c324c96d}
2025-11-04 15:47:16
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=7fe4a146-4a1a-4720-a23b-5165c324c96d, status=NO_ANSWER, attempt_no=1}
2025-11-04 15:47:16
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-11-04 15:47:16
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=7fe4a146-4a1a-4720-a23b-5165c324c96d}
2025-11-04 15:52:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=243a0d1e-d647-49b2-a9e4-e8db7137b95d}
2025-11-04 15:53:25
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=243a0d1e-d647-49b2-a9e4-e8db7137b95d, status=COMPLETED, attempt_no=2}
2025-11-04 15:53:25
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=243a0d1e-d647-49b2-a9e4-e8db7137b95d, attempt_no=2, reason=Retry attempt succeeded}
2025-11-04 15:53:25
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=243a0d1e-d647-49b2-a9e4-e8db7137b95d}
2025-11-04 15:53:42
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=243a0d1e-d647-49b2-a9e4-e8db7137b95d, status=COMPLETED, attempt_no=2}
2025-11-04 15:53:42
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=243a0d1e-d647-49b2-a9e4-e8db7137b95d, attempt_no=2, reason=Retry attempt succeeded}
2025-11-04 15:53:42
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=243a0d1e-d647-49b2-a9e4-e8db7137b95d}
2025-11-04 15:55:24
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-04 15:55:24, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 11

{created_at_str=2025-11-04 10:22:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=8.07, batch_id=null, cost_breakdown={synthesizer=6.78, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=6.78}, llm=0.28900000000000003, transfer_cost=0.0, platform=1.0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0.875, llm_breakdown={analytics=0, summarization=0.007, extraction=0, conversation=0.203, hangup=0.079}}, created_at=2025-11-04T10:22:25.399731, scheduled_at=2025-11-04T10:22:25.399692, custom_extractions=null, telephony_data={duration=47.0, to_number=+919540217717, provider_call_id=921d9d33-2fd6-4d25-9520-564ff3d953ba, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/b4c38446-727e-47c2-8b5f-259f2a680e85.mp3, provider=plivo, hangup_provider_code=4010, from_number=+918035316264, call_type=outbound, hangup_by=Plivo, hangup_reason=End of inputs from Bolna}, context_details={recipient_phone_number=+919540217717, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=6117cb8f-08b4-4076-9991-b9f1b2f8bb88, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  ma'am right now i'm in a meeting
assistant:  No worries
user:  so can i call you after one hour
assistant:  Absolutely, that works! What’s the best number to reach you on after an hour? Or would you prefer I call
user:  number ma'am
assistant:   Got it! I’ll call you back on this number in about an hour. Looking forward to helping you turn that resume around! Talk soon.
assistant: Call will now disconnect
, updated_at=2025-11-04T10:23:42.069935, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-04 10:23:42, id=243a0d1e-d647-49b2-a9e4-e8db7137b95d, campaign_id=null, summary=The conversation was between a user and an agent named Anita from Outspark Resume Services. Anita reached out to discuss transforming the user's resume to increase interview calls. The user was in a meeting and requested to call back after one hour. Anita agreed and confirmed she would call the user back on the same number in an hour. The call ended with Anita expressing her eagerness to assist the user., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Callback", "disposition_2": "Scheduled", "disposition_3": ""}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Callback, disposition_2=Scheduled, disposition_3=}}}, smart_status=rescheduled, conversation_duration=46.2, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=678, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=678, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=79, input=155}, azure_gpt-4_1-mini={output=142, input=4486}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=79, input=155, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=142, input=4486, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=28, input=5200, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-04 10:22:25, status=completed}

{created_at_str=2025-11-04 10:22:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=7.07, batch_id=null, cost_breakdown={synthesizer=6.78, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=6.78}, llm=0.28900000000000003, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.007, extraction=0, conversation=0.203, hangup=0.079}}, created_at=2025-11-04T10:22:25.399731, scheduled_at=2025-11-04T10:22:25.399692, custom_extractions=null, telephony_data={duration=0.0, to_number=+919540217717, provider_call_id=921d9d33-2fd6-4d25-9520-564ff3d953ba, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919540217717, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=6117cb8f-08b4-4076-9991-b9f1b2f8bb88, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  ma'am right now i'm in a meeting
assistant:  No worries
user:  so can i call you after one hour
assistant:  Absolutely, that works! What’s the best number to reach you on after an hour? Or would you prefer I call
user:  number ma'am
assistant:   Got it! I’ll call you back on this number in about an hour. Looking forward to helping you turn that resume around! Talk soon.
assistant: Call will now disconnect
, updated_at=2025-11-04T10:23:25.348049, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-04 10:23:25, id=243a0d1e-d647-49b2-a9e4-e8db7137b95d, campaign_id=null, summary=The conversation was between a user and an agent named Anita from Outspark Resume Services. Anita reached out to discuss transforming the user's resume to increase interview calls. The user was in a meeting and requested to call back after one hour. Anita agreed and confirmed she would call the user back on the same number in an hour. The call ended with Anita expressing her eagerness to assist the user., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=46.2, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=678, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=678, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=79, input=155}, azure_gpt-4_1-mini={output=142, input=4486}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=79, input=155, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=142, input=4486, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=28, input=5200, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-04 10:22:25, status=call-disconnected}

{created_at_str=2025-11-04 10:22:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-04T10:22:25.399731, scheduled_at=2025-11-04T10:22:25.399692, custom_extractions=null, telephony_data={duration=0.0, to_number=+919540217717, provider_call_id=921d9d33-2fd6-4d25-9520-564ff3d953ba, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919540217717, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=6117cb8f-08b4-4076-9991-b9f1b2f8bb88, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-04T10:22:34.575299, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-04 10:22:34, id=243a0d1e-d647-49b2-a9e4-e8db7137b95d, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-04 10:22:25, status=in-progress}

{created_at_str=2025-11-04 10:22:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-04T10:22:25.399731, scheduled_at=2025-11-04T10:22:25.399692, custom_extractions=null, telephony_data={duration=0.0, to_number=+919540217717, provider_call_id=921d9d33-2fd6-4d25-9520-564ff3d953ba, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919540217717, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=6117cb8f-08b4-4076-9991-b9f1b2f8bb88, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-04T10:22:31.205097, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-04 10:22:31, id=243a0d1e-d647-49b2-a9e4-e8db7137b95d, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-04 10:22:25, status=ringing}

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Refining keyword integration relevant to your desired role would enhance compatibility., score=60, scale=100, keyElementsReadableByATS=Contact information is laid out well for ATS, but to improve further, ensure role-specific keywords align with the job descriptions you're targeting. Optimizing this approach can boost ATS readability scores.}, impact={feedback=The impact of your resume is moderate, with some strong points in your job descriptions. To increase impact, consider integrating more quantifiable achievements that highlight specific results., score=60, spellCheck=The resume is free of spelling mistakes, contributing positively to your professional image. However, ensure that nuanced grammatical issues or inconsistencies do not detract from it., bulletPointsUsage=The resume utilizes bullet points effectively in the Work Experience section; however, many lack strong, quantifiable results that could better convey your contributions. Aim to start each point with a potent action verb to ensure clarity and engagement., weakActionVerbs=Consider using more powerful action verbs to elevate the language of your resume; for example, 'enhanced' instead of 'helped'. This can increase the perception of your leadership abilities., scale=100, quantifyingImpact=Quantifiable metrics such as percentage increases in sales or efficiency improvements are absent and would significantly enhance the resume's efficacy. Including these metrics would provide concrete evidence of your successes., repetitionAvoidance=There is some repetition in the tasks described under each role, which could be varied to avoid redundancy. Consider diversifying the verbs and accomplishments detailed under each position to keep the reader engaged., accomplishmentLanguage=Using language that highlights your achievements, such as 'spearheaded' or 'optimized', can better showcase your impact in previous roles. This will frame you as a proactive problem solver.}, crispness={feedback=The resume is somewhat lengthy, given its content, and could benefit from trimming. Focusing on concise language and eliminating repetitive statements can improve clarity and engagement., resumeLength=The document is slightly lengthy for the level of professional experience presented, leading to a potential loss of the reader’s attention. Aim to condense the resume to one page by focusing on the most relevant experience and achievements., score=57, bulletPointsCount=While bullet points are used, there might be an overload per section without distinct accomplishments or results being highlighted. Consider condensing the information or highlighting only the most impactful bullet points to avoid redundancy., fillerWords=There are instances where filler words could be omitted to enhance clarity and directness. Review each sentence for unnecessary words that do not add value., bulletPointLength=Bullet points are occasionally verbose, which can dilute the impact of your statements. Try to condense each point to a single, impactful sentence that communicates key achievements., scale=100}, qualityAddOn={feedback=The resume's language includes some clichéd phrases and lacks specific examples, which can lower its impact. Addressing these issues will improve the document's professional appeal., score=58, buzzwordsCliches=Phrases like 'hardworking employee' and 'excellent communication skills' are overused and could be replaced with concrete instances that demonstrate these traits. This will make your claims more credible and impactful., datesFormatting=Care should be taken to ensure all dates are uniformly formatted for consistency and professionalism. This small detail can improve the overall presentation of the document., activeVoice=Although most descriptions use active voice, ensuring that every sentence maintains this approach will result in a stronger, more authoritative resume., scale=100, personalPronounsUsage=The resume appropriately avoids using personal pronouns, which aligns with professional norms. This helps maintain a formal tone throughout the document.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-04T10:10:29.579318, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-04 10:10:29, id=6117cb8f-08b4-4076-9991-b9f1b2f8bb88, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=19, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-04 10:10:26, status=initiated}
Context Details
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