Call Details

Bolna ID: 664fa419-44ad-492a-adf8-157566ff6ff7

Phone: +919746163361

From: +918035316264

Status: failed

Processing: COMPLETED

Duration: N/A

Cost: N/A

Timestamps

Started:
2025-11-04 14:50:24

Ended:
Not set

Last Processed:
2025-11-04 14:52:24

Last Retry At:
2025-11-04 14:52:24

Next Retry Scheduled:
2025-11-04 14:55:28

Next Call Scheduled:
2025-11-04 14:55:28

Call Timeline 6
2025-11-04 14:50:25
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-04 14:50:28
FAILED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-04 14:50:28
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=FAILED, reason=Main call failed with terminal status}
2025-11-04 14:50:28
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: FAILED, attempt_no=1}
2025-11-04 14:52:24
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-04 14:52:24, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-11-04 14:52:24
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-04 14:52:24, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 1

{created_at_str=2025-11-04 09:20:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-04T09:20:25.517376, scheduled_at=2025-11-04T09:20:25.517352, custom_extractions=null, telephony_data={duration=0.0, to_number=+919746163361, provider_call_id=null, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919746163361, recipient_data={recipient_phone_number=null, review_completed=2025-11-04 14:39:39, callback_request_id=null, is_callback=null, fullName=ARUN, resume_review_id=6909c28918c34103789186d0, reviewDetails={overallScore={score=60, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has all the essential sections like 'Experience' and 'Education', making it searchable. The chronological order of the experience is fine, and all contact details, skills, and references are included, making it easy to read., score=65, readability=The resume's layout is mostly readable with clear headings and sectioning; however, better formatting can be done to improve aesthetics., essentialSectionsPresence=The candidate has demonstrated the core needs for their application with core sections. The contact information and skills section are very helpful, making it easily searchable., scale=100}, atsReadabilityScore={feedback=The resume has good ATS compatibility, with all the essential elements formatted for easy parsing. Include more keywords, especially those relating to your industry, to increase the overall ATS score., score=62, scale=100, keyElementsReadableByATS=The resume includes full name, current employer, job title, and contact details, which are formatted in a way that is easily readable by ATS systems. Also, good to see the educational and work history are present, increasing the ATS score.}, impact={feedback=The use of bullet points is present, but lacks the effectiveness of quantifying accomplishments. Replace the generic action verbs to provide a better impact of the achievements., score=58, spellCheck=The resume seems to be free of spelling errors., bulletPointsUsage=Bullet points are used consistently in the experience section. Some bullet points can be better written to emphasize accomplishments., weakActionVerbs=The resume contains some weak action verbs, such as 'Manage' and 'Oversee'. Use more impactful verbs such as 'Spearheaded', 'Directed', or 'Achieved'., scale=100, quantifyingImpact=Quantifiable achievements are missing. Include numbers and data to show the impact of the work, for example, the number of successful recruitments for a given month or year., repetitionAvoidance=There is no repetition of action verbs. However, some verbs are weak and should be replaced with strong action verbs., accomplishmentLanguage=The language used is accomplishment-oriented in certain sections. Improve by adding more details through actions. Use action verbs and data-driven achievements.}, crispness={feedback=The resume is concise, with a reasonable length for the experience level. Some bullet points could be condensed by removing unnecessary words to make it denser., resumeLength=The resume is a single page which is preferable. It is appropriate for the stated experience, avoiding unnecessary detail or length., score=55, bulletPointsCount=The number of bullet points is in an acceptable range, however, some bullet points could be merged., fillerWords=Some bullet points contain unnecessary filler words that can be omitted to make them crisper., bulletPointLength=Some bullet points could be more concise to make the overall content more impactful and effective., scale=100}, qualityAddOn={feedback=The resume could benefit from more specific and targeted language to enhance its professional appeal, and date formats could be more consistent. Avoid using personal pronouns for better readability., score=60, buzzwordsCliches=The objective section contains the cliché 'I seek challenging opportunities'. Replace this with a more specific description to showcase the achievements in the role., datesFormatting=The date format is inconsistent throughout the resume. Use a consistent format such as 'YYYY-MM' or 'MM/YYYY' for clarity., activeVoice=The resume uses an active voice. Continue to use action verbs to demonstrate the impact of the work., scale=100, personalPronounsUsage=The use of personal pronouns has to be avoided for a professional look and feel. Revise any sentences that use 'I' or 'me', and rewrite to be more concise.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-04T09:20:28.754178, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-04 09:20:28, id=664fa419-44ad-492a-adf8-157566ff6ff7, campaign_id=null, summary=null, error_message={'message': 'Unsupported call number'}, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-04 09:20:25, status=failed}
Context Details
{recipient_phone_number=+919746163361, recipient_data={recipient_phone_number=null, review_completed=2025-11-04 14:39:39, callback_request_id=null, is_callback=null, fullName=ARUN, resume_review_id=6909c28918c34103789186d0, parentBolnaId=null, attemptType=null}, resume_review_id=null}