Call Details

Bolna ID: a794d590-6c08-4afc-80bb-a476c88c3d35

Phone: +918972500799

From: +918035316264

Status: failed

Processing: COMPLETED

Duration: N/A

Cost: N/A

Timestamps

Started:
2025-11-04 14:25:25

Ended:
Not set

Last Processed:
2025-11-04 14:27:24

Last Retry At:
2025-11-04 14:27:24

Next Retry Scheduled:
2025-11-04 14:30:29

Next Call Scheduled:
2025-11-04 14:30:29

Call Timeline 6
2025-11-04 14:25:26
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-04 14:25:29
FAILED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-04 14:25:29
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=FAILED, reason=Main call failed with terminal status}
2025-11-04 14:25:29
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: FAILED, attempt_no=1}
2025-11-04 14:27:24
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-04 14:27:24, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-11-04 14:27:24
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-04 14:27:24, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 1

{created_at_str=2025-11-04 08:55:26, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-04T08:55:26.451821, scheduled_at=2025-11-04T08:55:26.451797, custom_extractions=null, telephony_data={duration=0.0, to_number=+918972500799, provider_call_id=null, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918972500799, recipient_data={recipient_phone_number=null, review_completed=2025-11-04 14:14:43, callback_request_id=null, is_callback=null, fullName=Sankha, resume_review_id=6909bcb29f941c720e7457ee, reviewDetails={overallScore={score=56, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume contains essential sections such as Professional Profile, Key Skills, and Education. However, the layout needs improvement for better readability and navigation., score=60, readability=The text is somewhat cluttered, affecting readability. It would benefit from clear section headings and improved whitespace use for better clarity., essentialSectionsPresence=The Experience section is present but not in reverse chronological order, which is advisable for highlighting recent achievements. Additionally, sections like Declaration and Personal Details could be condensed or removed to improve focus on experience and skills., scale=100}, atsReadabilityScore={feedback=ATS readability is hindered by inconsistent formatting. Improving section headings and the chronological order of experiences would help., score=60, scale=100, keyElementsReadableByATS=Essential elements like name, contact information, and employment history are present, but improved structuring would aid ATS scanning. Enhancing the use of industry-specific keywords will also improve keyword recognition.}, impact={feedback=The resume lacks quantifiable achievements, which weakens its impact. Incorporating numbers or statistics could enhance the demonstration of abilities., score=55, spellCheck=Multiple spelling errors, like 'Frbruary' and 'Restaurent,' are present. Correct all spelling mistakes to maintain professionalism., bulletPointsUsage=Although bullet points are used, they are not consistent or well-optimized for impact. Use clear, concise bullet points that focus on achievements rather than duties., weakActionVerbs=The resume features weak action verbs, which dilute the impact of the candidate's experiences. Consider using more powerful verbs to better convey accomplishments., scale=100, quantifyingImpact=There is a significant lack of quantifiable data, such as percentages or numbers, to showcase the results of the candidate's work. Adding specific achievements with data will increase impact., repetitionAvoidance=There is noticeable repetition in descriptions and action verbs. Varying the language and focusing on specific achievements would make the resume more engaging., accomplishmentLanguage=The language does not consistently highlight achievements or outcomes. Focus on using result-oriented language to emphasize contributions and successes.}, crispness={feedback=The resume is overly verbose in sections, leading to a lack of crispness. Brevity and clarity are key to making the document more impactful., resumeLength=Currently, the resume is slightly lengthy and includes irrelevant information for the role. Focus on condensing content, especially older experiences that are less relevant., score=50, bulletPointsCount=There is an imbalance in the number of bullet points across sections, leading to inconsistency. A uniform approach should be adopted throughout the resume., fillerWords=Filler words are present, which contribute to unnecessary length and reduced impact. Eliminate these to improve clarity and precision in the resume., bulletPointLength=Some bullet points are too long, resembling paragraphs. Keep them concise to ensure key information is quickly and easily readable., scale=100}, qualityAddOn={feedback=The resume has issues with consistent formatting and contains several buzzwords. A review to avoid clichés and improve specificity could enhance quality., score=55, buzzwordsCliches=The presence of clichés such as 'hardworking individual' and 'great ability to multitask' detracts from the resume's uniqueness. Replace with specific examples of skills or achievements., datesFormatting=Date formatting lacks consistency, with different styles used throughout. Ensure a uniform format to help with clarity and professional presentation., activeVoice=Active voice is underutilized in the resume, which sometimes makes statements feel indirect. Revise sentences to use active voice for stronger, more assertive communication., scale=100, personalPronounsUsage=The use of personal pronouns is noted, which is generally discouraged. Restructure sentences to use passive constructions that exclude personal pronouns for a professional tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-04T08:55:29.427653, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-04 08:55:29, id=a794d590-6c08-4afc-80bb-a476c88c3d35, campaign_id=null, summary=null, error_message={'message': 'Unsupported call number'}, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-04 08:55:26, status=failed}
Context Details
{recipient_phone_number=+918972500799, recipient_data={recipient_phone_number=null, review_completed=2025-11-04 14:14:43, callback_request_id=null, is_callback=null, fullName=Sankha, resume_review_id=6909bcb29f941c720e7457ee, parentBolnaId=null, attemptType=null}, resume_review_id=null}