Call Details

Bolna ID: 2f0efd8b-67af-4979-8986-98e596b4f743

Phone: +918360635723

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-11-04 14:11:25

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-11-04 14:22:53

Next Call Scheduled:
2025-11-04 14:22:53

Call Timeline 14
2025-11-04 14:11:26
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-04 14:11:28
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-04 14:11:29
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-04 14:11:53
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-04 14:11:53
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-11-04 14:11:53
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-11-04 14:17:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=cece6c82-10c9-4be3-a763-72decf9189c7}
2025-11-04 14:17:53
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=cece6c82-10c9-4be3-a763-72decf9189c7, status=BUSY, attempt_no=1}
2025-11-04 14:17:53
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-11-04 14:17:53
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=cece6c82-10c9-4be3-a763-72decf9189c7}
2025-11-04 14:23:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=c21ed2bc-1786-4a7e-8a3e-11168be7bcfc}
2025-11-04 14:23:54
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=c21ed2bc-1786-4a7e-8a3e-11168be7bcfc, status=BUSY, attempt_no=2}
2025-11-04 14:23:54
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-11-04 14:23:55
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=c21ed2bc-1786-4a7e-8a3e-11168be7bcfc}
Call History (Raw Callbacks) 9

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{created_at_str=2025-11-04 08:41:26, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-04T08:41:26.358964, scheduled_at=2025-11-04T08:41:26.358925, custom_extractions=null, telephony_data={duration=0.0, to_number=+918360635723, provider_call_id=b15cb703-829d-4d26-ad9c-640de93311d4, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+918360635723, recipient_data={recipient_phone_number=null, review_completed=2025-11-04 14:01:07, callback_request_id=null, is_callback=null, fullName=Manohar, resume_review_id=6909b98f18c3410378918519, reviewDetails={overallScore={score=58, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume generally includes essential sections such as Career Objective, Professional Experience, and Education. However, certain sections like Personal Information and Hobbies are unnecessary and could be omitted or streamlined., score=60, readability=Current format can benefit from more consistent headings and structure to enhance readability. Improving the spacing and bold fonts for section headings would make it easier to navigate., essentialSectionsPresence=The Experience section is present but it could be improved by listing roles in reverse chronological order to emphasize recent positions. Essential information about Education is included but lacks detailed achievements or relevant coursework., scale=100}, atsReadabilityScore={feedback=The resume's structure mostly aligns with ATS norms, although non-standard sections like Personal Information might disrupt parsing. Key information is clearly labeled, aiding ATS readability., score=65, scale=100, keyElementsReadableByATS=Key elements such as Name, Contact Information, and Experience locations are well-placed for ATS compatibility. Incorporate industry-specific keywords more strategically to enhance ATS navigation.}, impact={feedback=The resume lacks quantifiable achievements which could significantly improve its impact. There's a need to avoid repetitive phrasing in the Job Responsibilities to clarify unique accomplishments., score=55, spellCheck=There is a minor spelling error in the email (‘co’ instead of ‘com’), which should be rectified to avoid miscommunication. Conduct a thorough spellcheck to ensure accuracy in the contact details., bulletPointsUsage=While the bullet points attempt to delineate roles, they often lack specificity and fail to highlight unique impacts effectively. Improve this by being precise in each bullet point with clear results or achievements., weakActionVerbs=Statements often rely on weaker verbs like 'handled' which could be replaced with stronger action words like 'optimized' or 'enhanced' to convey a proactive role. This will create a more dynamic portrayal of abilities., scale=100, quantifyingImpact=The document would benefit greatly from incorporating more metrics, like percentage improvements or quantifiable achievements. Phrases like 'handled customer queries' could be enhanced by adding results or numbers to convey impact., repetitionAvoidance=The resume suffers from repetitive language, particularly in sections describing responsibilities. Using a varied vocabulary to describe tasks will help maintain reader interest and demonstrate broader competencies., accomplishmentLanguage=The language currently describes duties more than achievements; refocusing sentences to highlight accomplishments will strengthen the narrative. Consider framing sentences to express results or improvements achieved through specific actions.}, crispness={feedback=The resume is overly lengthy considering the experience level, with some bullet points being excessively verbose. Aim to use only necessary and impactful words to condense the information presented., resumeLength=The length of the resume could be shortened to better hold the reader's attention, particularly by removing or merging less critical sections. Streamlining such sections will contribute to a more concise presentation., score=50, bulletPointsCount=Overall, there is an overuse of bullet points without distinct achievements, which can overshadow significant experiences. Strive to prioritize key achievements and insights in fewer, more powerful bullet points., fillerWords=The redundancy of certain words and phrases in the document indicates the presence of fillers that can be removed for clarity. Adopt a more direct language approach to ensure every word adds value., bulletPointLength=Bullet points are generally long and could benefit from condensing to deliver impactful statements succinctly. Each point should aim for one sentence that precisely delivers a clear message or outcome., scale=100}, qualityAddOn={feedback=The resume includes some clichés and buzzwords that can be replaced by concrete examples of skills and successes. Consistency in formatting dates requires minor adjustments for better uniformity., score=60, buzzwordsCliches=Avoid overused terms like 'motivated professional' for more specific descriptions of skills and experiences. Replace with quantifiable achievements or examples where possible for tangible proof of skills., datesFormatting=While the resume generally uses consistent date formatting, slight inconsistencies like 'June 2022 to till' should be corrected. Ensure all date ranges are presented consistently for easier tracking of employment progression., activeVoice=Transition passive phrases into an active voice to enhance directness and engagement. 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