Call Details

Bolna ID: 8a28f48a-a02c-4926-a5e7-471ae90a9e28

Phone: +918595665849

From: N/A

Status: completed

Processing: COMPLETED

Duration: 103.90s

Cost: ₹20.11

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-11-04 13:42:24

Last Retry At:
2025-11-04 13:42:24

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 7
2025-11-04 13:38:25
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-04 13:38:27
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-04 13:38:29
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-04 13:38:48
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-04 13:40:38
COMPLETED MAIN
CALLBACK_UPDATE
₹18.11
Duration: 103.90s
2025-11-04 13:40:55
COMPLETED MAIN
CALLBACK_UPDATE
₹20.11
Duration: 103.90s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Lead, disposition_2=Interested, disposition_3=Seeking Job}}}
2025-11-04 13:42:24
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-04 13:42:24, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

{created_at_str=2025-11-04 08:08:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=20.11, batch_id=null, cost_breakdown={synthesizer=17.57, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=17.57}, llm=0.542, transfer_cost=0.0, platform=2.0, transcriber_breakdown={analytics=0, conversation=0.0}, network=1.75, llm_breakdown={analytics=0, summarization=0.009000000000000001, extraction=0, conversation=0.388, hangup=0.145}}, created_at=2025-11-04T08:08:25.33226, scheduled_at=2025-11-04T08:08:25.332221, custom_extractions=null, telephony_data={duration=105.0, to_number=+918595665849, provider_call_id=5cbdbec9-3fd2-444e-83fd-b2564e3c7183, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/cb4b5172-213d-4c10-b8de-64829c06253d.mp3, provider=plivo, hangup_provider_code=4000, from_number=+918035316264, call_type=outbound, hangup_by=Callee, hangup_reason=Call recipient hungup}, context_details={recipient_phone_number=+918595665849, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=cd79c24f-debe-47a7-a1ca-3a9b6a44070c, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  tell me
assistant:  Thanks for
user:  yeah i'm looking for a new job
assistant: Got it! Looking for a new job can be exciting but also a bit frustrating, right? Quick question— what kind of roles or industries are you aiming for? And how soon are you hoping to land something
user:  banking sales actually i have an experience in the ten year in the banking sales
assistant:  Ten
user:  just like is a housing loan personal loans and
assistant:  Okay,
user:  yeah ten years
assistant:  Ten years in banking sales—that’s solid experience! Now, tell me, how confident are you that your current resume is showing off all that expertise in a way that grabs recruiters’ attention? Because honestly, a resume that doesn’t highlight your strengths clearly can keep you stuck in the same spot, missing out on those better opportunities. What’s been your experience so far with your job applications?
user:  sorry
assistant:  No worries! Just wanted to check—have you been getting interview calls with your current resume, or is it feeling like you’re sending it into a black hole?
, updated_at=2025-11-04T08:10:55.203622, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-04 08:10:55, id=8a28f48a-a02c-4926-a5e7-471ae90a9e28, campaign_id=null, summary=The conversation is between a user and an agent named Anita from Outspark Resume Services. Anita reaches out to the user to discuss transforming their resume to increase interview calls. The user expresses that they are looking for a new job in banking sales, with ten years of experience in housing and personal loans. Anita inquires about the user's confidence in their current resume and whether they have been receiving interview calls. The user seems to be uncertain about their resume's effectiveness., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Lead", "disposition_2": "Interested", "disposition_3": "Seeking Job"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Lead, disposition_2=Interested, disposition_3=Seeking Job}}}, smart_status=dropped, conversation_duration=103.9, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=1757, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=1757, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=91, input=290}, azure_gpt-4_1-mini={output=369, input=8234}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=91, input=290, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=369, input=8234, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=49, input=9606, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-04 08:08:25, status=completed}

{created_at_str=2025-11-04 08:08:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=18.11, batch_id=null, cost_breakdown={synthesizer=17.57, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=17.57}, llm=0.542, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.009000000000000001, extraction=0, conversation=0.388, hangup=0.145}}, created_at=2025-11-04T08:08:25.33226, scheduled_at=2025-11-04T08:08:25.332221, custom_extractions=null, telephony_data={duration=0.0, to_number=+918595665849, provider_call_id=5cbdbec9-3fd2-444e-83fd-b2564e3c7183, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918595665849, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=cd79c24f-debe-47a7-a1ca-3a9b6a44070c, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  tell me
assistant:  Thanks for
user:  yeah i'm looking for a new job
assistant: Got it! Looking for a new job can be exciting but also a bit frustrating, right? Quick question— what kind of roles or industries are you aiming for? And how soon are you hoping to land something
user:  banking sales actually i have an experience in the ten year in the banking sales
assistant:  Ten
user:  just like is a housing loan personal loans and
assistant:  Okay,
user:  yeah ten years
assistant:  Ten years in banking sales—that’s solid experience! Now, tell me, how confident are you that your current resume is showing off all that expertise in a way that grabs recruiters’ attention? Because honestly, a resume that doesn’t highlight your strengths clearly can keep you stuck in the same spot, missing out on those better opportunities. What’s been your experience so far with your job applications?
user:  sorry
assistant:  No worries! Just wanted to check—have you been getting interview calls with your current resume, or is it feeling like you’re sending it into a black hole?
, updated_at=2025-11-04T08:10:38.72798, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-04 08:10:38, id=8a28f48a-a02c-4926-a5e7-471ae90a9e28, campaign_id=null, summary=The conversation is between a user and an agent named Anita from Outspark Resume Services. Anita reaches out to the user to discuss transforming their resume to increase interview calls. The user expresses that they are looking for a new job in banking sales, with ten years of experience in housing and personal loans. Anita inquires about the user's confidence in their current resume and whether they have been receiving interview calls. The user seems to be uncertain about their resume's effectiveness., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=103.9, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=1757, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=1757, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=91, input=290}, azure_gpt-4_1-mini={output=369, input=8234}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=91, input=290, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=369, input=8234, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=49, input=9606, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-04 08:08:25, status=call-disconnected}

{created_at_str=2025-11-04 08:08:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-04T08:08:25.33226, scheduled_at=2025-11-04T08:08:25.332221, custom_extractions=null, telephony_data={duration=0.0, to_number=+918595665849, provider_call_id=5cbdbec9-3fd2-444e-83fd-b2564e3c7183, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918595665849, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=cd79c24f-debe-47a7-a1ca-3a9b6a44070c, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-04T08:08:48.869335, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-04 08:08:48, id=8a28f48a-a02c-4926-a5e7-471ae90a9e28, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-04 08:08:25, status=in-progress}

{created_at_str=2025-11-04 08:08:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-04T08:08:25.33226, scheduled_at=2025-11-04T08:08:25.332221, custom_extractions=null, telephony_data={duration=0.0, to_number=+918595665849, provider_call_id=5cbdbec9-3fd2-444e-83fd-b2564e3c7183, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918595665849, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=cd79c24f-debe-47a7-a1ca-3a9b6a44070c, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-04T08:08:29.24758, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-04 08:08:29, id=8a28f48a-a02c-4926-a5e7-471ae90a9e28, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-04 08:08:25, status=ringing}

{created_at_str=2025-11-04 08:08:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-04T08:08:25.33226, scheduled_at=2025-11-04T08:08:25.332221, custom_extractions=null, telephony_data={duration=0.0, to_number=+918595665849, provider_call_id=5cbdbec9-3fd2-444e-83fd-b2564e3c7183, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918595665849, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=cd79c24f-debe-47a7-a1ca-3a9b6a44070c, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-04T08:08:27.687807, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-04 08:08:27, id=8a28f48a-a02c-4926-a5e7-471ae90a9e28, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-04 08:08:25, status=initiated}
Context Details
{recipient_phone_number=+918595665849, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, parentBolnaId=cd79c24f-debe-47a7-a1ca-3a9b6a44070c, attemptType=RETRY}, resume_review_id=null}