Call Details

Bolna ID: cb0bbc0d-f173-465a-aa9b-b771bbd2cb61

Phone: +919158495922

From: +918035316264

Status: busy

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-11-04 13:15:26

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-11-04 13:21:08

Next Call Scheduled:
2025-11-04 13:21:08

Call Timeline 6
2025-11-04 13:15:27
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-04 13:15:31
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-04 13:15:32
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-04 13:16:08
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-04 13:16:08
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-11-04 13:16:08
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
Call History (Raw Callbacks) 3

{created_at_str=2025-11-04 07:45:27, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-04T07:45:27.602432, scheduled_at=2025-11-04T07:45:27.602396, custom_extractions=null, telephony_data={duration=0.0, to_number=+919158495922, provider_call_id=70864d51-d932-4b5d-9b91-5a2f10ee64c4, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919158495922, recipient_data={recipient_phone_number=null, review_completed=2025-11-04 13:04:35, callback_request_id=null, is_callback=null, fullName=SHRUTI, resume_review_id=6909ac5418c3410378918248, reviewDetails={overallScore={score=58.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes essential sections such as Work Experience, Education, and Contact Information, which are structured relatively well. However, the layout can be enhanced by ensuring consistency in fonts and spacing, and by adding clear section headings to improve navigation., score=62, readability=The readability is hindered by a lack of consistent formatting, which can be distracting. Ensuring uniform font size and style across the document would enhance readability significantly., essentialSectionsPresence=The resume covers key sections like Work Experience and Education effectively. However, sections such as Skills and Certifications could be highlighted better with clear headings to ensure they stand out., scale=100}, atsReadabilityScore={feedback=The resume is structured well for ATS compatibility, with clear labels and sections. However, ensuring more keywords tailored to specific roles will enhance its attractiveness to ATS systems., score=68, scale=100, keyElementsReadableByATS=Key elements of the resume, including name, contact information, and experience details, are adequately detectable by ATS. Enhancing keyword density with terms specific to desired roles will further improve ATS readability.}, impact={feedback=The resume contains several impactful statements, but these could be further strengthened with more quantitative data. There are repeated action verbs, and some sentences could be more direct to convey achievements clearly., score=58, spellCheck=There are no significant spelling errors, which contributes positively to the professional impression. However, another round of proofreading could help catch any minor overlooked mistakes., bulletPointsUsage=Bullet points are utilized effectively to list achievements, but some points can be more concise. Ensuring each bullet point starts with a strong action verb can improve the impact., weakActionVerbs=Some action verbs used in the document are not very strong, and swapping these out for more impactful verbs can boost the overall impression. Consider replacing weak verbs with powerful, specific alternatives for more assertive communication., scale=100, quantifyingImpact=While some achievements are quantified, providing more data such as percentages or numbers would enhance the effectiveness. Focus on using metrics to highlight impact consistently throughout the achievements., repetitionAvoidance=There is noticeable repetition of phrases and actions, which can be reduced for better clarity and impact. Trying to vary verbs and phrasing throughout the document will keep the content engaging., accomplishmentLanguage=The language is generally accomplishment-oriented, but tightening some descriptions to be more direct can improve the resume's effectiveness. Use of concise result-driven language will create a stronger narrative.}, crispness={feedback=The resume is slightly long and could benefit from more concise bullet points to maintain reader interest. Eliminating redundant words and phrases would streamline the document for better flow and impact., resumeLength=The length of the resume is slightly over-extended given the 7+ years of experience and could be condensed for sharper focus. Aim to fit within 1-2 pages while retaining all critical content., score=50, bulletPointsCount=The resume has a reasonable number of bullet points, but some could be combined or shortened. Ensure each point contributes something unique to avoid overwhelming the reader., fillerWords=There are filler words present that dilute the main points. Strive to eliminate these for a more concise and effective document., bulletPointLength=Some bullet points are lengthy and could be split or condensed to maintain clarity. Aim for succinct bullet points that capture key details without excessive wording., scale=100}, qualityAddOn={feedback=The resume avoids most common buzzwords and clichés, but there's room for improvement in making the language more specific. Date formats are somewhat inconsistent and should be standardized for a professional appearance., score=55, buzzwordsCliches=While the resume doesn't overuse buzzwords, some phrases could be more specific. Providing concrete examples or accomplishments can strengthen these areas., datesFormatting=Date formatting is inconsistent, which can be jarring for the reader. Opting for a consistent format across all sections will enhance professional presentation., activeVoice=The resume primarily utilizes active voice, which makes for compelling reading. Ensure all bullet points maintain this voice for maximum assertiveness., scale=100, personalPronounsUsage=The resume successfully avoids the use of personal pronouns, which aligns with professional standards. Continuing to maintain this approach ensures a formal tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-04T07:46:08.218037, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-04 07:46:08, id=cb0bbc0d-f173-465a-aa9b-b771bbd2cb61, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-04 07:45:27, status=busy}

{created_at_str=2025-11-04 07:45:27, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-04T07:45:27.602432, scheduled_at=2025-11-04T07:45:27.602396, custom_extractions=null, telephony_data={duration=0.0, to_number=+919158495922, provider_call_id=70864d51-d932-4b5d-9b91-5a2f10ee64c4, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919158495922, recipient_data={recipient_phone_number=null, review_completed=2025-11-04 13:04:35, callback_request_id=null, is_callback=null, fullName=SHRUTI, resume_review_id=6909ac5418c3410378918248, reviewDetails={overallScore={score=58.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes essential sections such as Work Experience, Education, and Contact Information, which are structured relatively well. However, the layout can be enhanced by ensuring consistency in fonts and spacing, and by adding clear section headings to improve navigation., score=62, readability=The readability is hindered by a lack of consistent formatting, which can be distracting. Ensuring uniform font size and style across the document would enhance readability significantly., essentialSectionsPresence=The resume covers key sections like Work Experience and Education effectively. However, sections such as Skills and Certifications could be highlighted better with clear headings to ensure they stand out., scale=100}, atsReadabilityScore={feedback=The resume is structured well for ATS compatibility, with clear labels and sections. However, ensuring more keywords tailored to specific roles will enhance its attractiveness to ATS systems., score=68, scale=100, keyElementsReadableByATS=Key elements of the resume, including name, contact information, and experience details, are adequately detectable by ATS. Enhancing keyword density with terms specific to desired roles will further improve ATS readability.}, impact={feedback=The resume contains several impactful statements, but these could be further strengthened with more quantitative data. There are repeated action verbs, and some sentences could be more direct to convey achievements clearly., score=58, spellCheck=There are no significant spelling errors, which contributes positively to the professional impression. However, another round of proofreading could help catch any minor overlooked mistakes., bulletPointsUsage=Bullet points are utilized effectively to list achievements, but some points can be more concise. Ensuring each bullet point starts with a strong action verb can improve the impact., weakActionVerbs=Some action verbs used in the document are not very strong, and swapping these out for more impactful verbs can boost the overall impression. Consider replacing weak verbs with powerful, specific alternatives for more assertive communication., scale=100, quantifyingImpact=While some achievements are quantified, providing more data such as percentages or numbers would enhance the effectiveness. Focus on using metrics to highlight impact consistently throughout the achievements., repetitionAvoidance=There is noticeable repetition of phrases and actions, which can be reduced for better clarity and impact. Trying to vary verbs and phrasing throughout the document will keep the content engaging., accomplishmentLanguage=The language is generally accomplishment-oriented, but tightening some descriptions to be more direct can improve the resume's effectiveness. Use of concise result-driven language will create a stronger narrative.}, crispness={feedback=The resume is slightly long and could benefit from more concise bullet points to maintain reader interest. Eliminating redundant words and phrases would streamline the document for better flow and impact., resumeLength=The length of the resume is slightly over-extended given the 7+ years of experience and could be condensed for sharper focus. Aim to fit within 1-2 pages while retaining all critical content., score=50, bulletPointsCount=The resume has a reasonable number of bullet points, but some could be combined or shortened. Ensure each point contributes something unique to avoid overwhelming the reader., fillerWords=There are filler words present that dilute the main points. Strive to eliminate these for a more concise and effective document., bulletPointLength=Some bullet points are lengthy and could be split or condensed to maintain clarity. Aim for succinct bullet points that capture key details without excessive wording., scale=100}, qualityAddOn={feedback=The resume avoids most common buzzwords and clichés, but there's room for improvement in making the language more specific. Date formats are somewhat inconsistent and should be standardized for a professional appearance., score=55, buzzwordsCliches=While the resume doesn't overuse buzzwords, some phrases could be more specific. Providing concrete examples or accomplishments can strengthen these areas., datesFormatting=Date formatting is inconsistent, which can be jarring for the reader. Opting for a consistent format across all sections will enhance professional presentation., activeVoice=The resume primarily utilizes active voice, which makes for compelling reading. Ensure all bullet points maintain this voice for maximum assertiveness., scale=100, personalPronounsUsage=The resume successfully avoids the use of personal pronouns, which aligns with professional standards. Continuing to maintain this approach ensures a formal tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-04T07:45:32.800038, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-04 07:45:32, id=cb0bbc0d-f173-465a-aa9b-b771bbd2cb61, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-04 07:45:27, status=ringing}

{created_at_str=2025-11-04 07:45:27, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-04T07:45:27.602432, scheduled_at=2025-11-04T07:45:27.602396, custom_extractions=null, telephony_data={duration=0.0, to_number=+919158495922, provider_call_id=70864d51-d932-4b5d-9b91-5a2f10ee64c4, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919158495922, recipient_data={recipient_phone_number=null, review_completed=2025-11-04 13:04:35, callback_request_id=null, is_callback=null, fullName=SHRUTI, resume_review_id=6909ac5418c3410378918248, reviewDetails={overallScore={score=58.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes essential sections such as Work Experience, Education, and Contact Information, which are structured relatively well. However, the layout can be enhanced by ensuring consistency in fonts and spacing, and by adding clear section headings to improve navigation., score=62, readability=The readability is hindered by a lack of consistent formatting, which can be distracting. Ensuring uniform font size and style across the document would enhance readability significantly., essentialSectionsPresence=The resume covers key sections like Work Experience and Education effectively. However, sections such as Skills and Certifications could be highlighted better with clear headings to ensure they stand out., scale=100}, atsReadabilityScore={feedback=The resume is structured well for ATS compatibility, with clear labels and sections. However, ensuring more keywords tailored to specific roles will enhance its attractiveness to ATS systems., score=68, scale=100, keyElementsReadableByATS=Key elements of the resume, including name, contact information, and experience details, are adequately detectable by ATS. Enhancing keyword density with terms specific to desired roles will further improve ATS readability.}, impact={feedback=The resume contains several impactful statements, but these could be further strengthened with more quantitative data. There are repeated action verbs, and some sentences could be more direct to convey achievements clearly., score=58, spellCheck=There are no significant spelling errors, which contributes positively to the professional impression. However, another round of proofreading could help catch any minor overlooked mistakes., bulletPointsUsage=Bullet points are utilized effectively to list achievements, but some points can be more concise. Ensuring each bullet point starts with a strong action verb can improve the impact., weakActionVerbs=Some action verbs used in the document are not very strong, and swapping these out for more impactful verbs can boost the overall impression. Consider replacing weak verbs with powerful, specific alternatives for more assertive communication., scale=100, quantifyingImpact=While some achievements are quantified, providing more data such as percentages or numbers would enhance the effectiveness. Focus on using metrics to highlight impact consistently throughout the achievements., repetitionAvoidance=There is noticeable repetition of phrases and actions, which can be reduced for better clarity and impact. Trying to vary verbs and phrasing throughout the document will keep the content engaging., accomplishmentLanguage=The language is generally accomplishment-oriented, but tightening some descriptions to be more direct can improve the resume's effectiveness. Use of concise result-driven language will create a stronger narrative.}, crispness={feedback=The resume is slightly long and could benefit from more concise bullet points to maintain reader interest. Eliminating redundant words and phrases would streamline the document for better flow and impact., resumeLength=The length of the resume is slightly over-extended given the 7+ years of experience and could be condensed for sharper focus. Aim to fit within 1-2 pages while retaining all critical content., score=50, bulletPointsCount=The resume has a reasonable number of bullet points, but some could be combined or shortened. Ensure each point contributes something unique to avoid overwhelming the reader., fillerWords=There are filler words present that dilute the main points. Strive to eliminate these for a more concise and effective document., bulletPointLength=Some bullet points are lengthy and could be split or condensed to maintain clarity. Aim for succinct bullet points that capture key details without excessive wording., scale=100}, qualityAddOn={feedback=The resume avoids most common buzzwords and clichés, but there's room for improvement in making the language more specific. Date formats are somewhat inconsistent and should be standardized for a professional appearance., score=55, buzzwordsCliches=While the resume doesn't overuse buzzwords, some phrases could be more specific. Providing concrete examples or accomplishments can strengthen these areas., datesFormatting=Date formatting is inconsistent, which can be jarring for the reader. Opting for a consistent format across all sections will enhance professional presentation., activeVoice=The resume primarily utilizes active voice, which makes for compelling reading. Ensure all bullet points maintain this voice for maximum assertiveness., scale=100, personalPronounsUsage=The resume successfully avoids the use of personal pronouns, which aligns with professional standards. Continuing to maintain this approach ensures a formal tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-04T07:45:31.793064, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-04 07:45:31, id=cb0bbc0d-f173-465a-aa9b-b771bbd2cb61, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-04 07:45:27, status=initiated}