Call Details

Bolna ID: f897cbb9-5dd6-4106-ab8f-a4ce88a86052

Phone: +919489642637

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-11-04 13:04:24

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-11-04 13:16:01

Next Call Scheduled:
2025-11-04 13:16:01

Call Timeline 14
2025-11-04 13:04:25
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-04 13:04:30
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-04 13:04:33
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-04 13:04:46
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-04 13:04:46
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-11-04 13:04:46
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-11-04 13:10:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=83165fd1-53c0-4f7b-a662-380c20f17f32}
2025-11-04 13:11:01
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=83165fd1-53c0-4f7b-a662-380c20f17f32, status=BUSY, attempt_no=1}
2025-11-04 13:11:02
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-11-04 13:11:02
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=83165fd1-53c0-4f7b-a662-380c20f17f32}
2025-11-04 13:16:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=7174e7ce-539d-4dec-a11c-2aa7361bdb75}
2025-11-04 13:17:02
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=7174e7ce-539d-4dec-a11c-2aa7361bdb75, status=BUSY, attempt_no=2}
2025-11-04 13:17:02
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-11-04 13:17:02
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=7174e7ce-539d-4dec-a11c-2aa7361bdb75}
Call History (Raw Callbacks) 9

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{created_at_str=2025-11-04 07:34:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-04T07:34:25.311529, scheduled_at=2025-11-04T07:34:25.311488, custom_extractions=null, telephony_data={duration=0.0, to_number=+919489642637, provider_call_id=9abb1ddc-501d-4671-aa07-843d9e385115, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919489642637, recipient_data={recipient_phone_number=null, review_completed=2025-11-04 12:53:24, callback_request_id=null, is_callback=null, fullName=BABU, resume_review_id=6909a9a518c3410378918180, reviewDetails={overallScore={score=62.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has a basic layout that includes essential sections such as Professional Summary, Technical Skills, and Employment Experience. However, the chronology of experiences isn't consistent, which affects readability., score=66, readability=The readability is moderate, with clear headings but crowded and lengthy text blocks. To improve, consider breaking text into smaller, easily digestible sections that enhance clarity., essentialSectionsPresence=While the Education and Employment Experience sections are present, they could be better organized in reverse chronological order. The absence of sections like Certifications or additional relevant skills may lower the impact., scale=100}, atsReadabilityScore={feedback=The resume is moderately compatible with ATS systems but could be improved by optimizing the use of keywords and section headers. Enhancements in formatting for ATS reading could increase scoring chances., score=64, scale=100, keyElementsReadableByATS=Most key elements are adequately structured for ATS readability, such as contact information and recent job titles. Streamlining formatting and ensuring clear headers for each section will improve processing by ATS software.}, impact={feedback=The impact of the resume is somewhat diminished due to a lack of quantifiable achievements in the job descriptions. Adding metrics and specific outcomes could significantly enhance the persuasive power of the experiences listed., score=62, spellCheck=There are minor typos and not all technical terms are used with consistent spelling. Running a spell check and ensuring all industry jargon is standardized will help avoid misinterpretation., bulletPointsUsage=The use of bullet points is present but inconsistent in style and clarity. Bullet points should uniformly list achievements and responsibilities succinctly for better readability., weakActionVerbs=There are numerous weak action verbs that fail to fully capture the achievements described. Stronger verbs like 'achieved', 'led', or 'implemented' can improve the dynamism of the resume., scale=100, quantifyingImpact=Quantifiable impacts are largely missing from the descriptions. Including specific figures such as 'Improved inspection efficiency by 20%' would provide tangible evidence of your contributions., repetitionAvoidance=There is notable repetition in the use of certain terms and phrases which can dilute the impact of the resume. It is advisable to vary language and ensure every point adds unique value., accomplishmentLanguage=The current language favors duties over accomplishments, lacking emphasis on results achieved. Rephrasing descriptions to highlight outcomes and contributions can sharpen impact.}, crispness={feedback=The resume lacks the crispness needed for direct communication of abilities and achievements. Condensing information and removing filler words will enhance clarity and focus., resumeLength=The length of the resume seems adequate, considering the candidate's experience, but there is room for conciseness within each section. Ensuring focus on relevant details could enhance engagement., score=58, bulletPointsCount=There is a reasonable number of bullet points, but they could be distributed more effectively across different roles. Consider adding diversity in the type and focus of achievements listed to provide a well-rounded picture., fillerWords=Filler words are present and can obscure the main points being communicated. Eliminating unnecessary words will make the resume more sharp and impactful., bulletPointLength=Several bullet points are lengthy and contain multiple ideas rather than focusing on a single achievement or responsibility. Shortening bullet points can increase readability and impact., scale=100}, qualityAddOn={feedback=The resume contains some stylistic errors that hinder its professional presentation. By addressing buzzwords and improving consistency, the overall quality can be considerably enhanced., score=62, buzzwordsCliches=The use of general terms and clichés, such as 'dedicated' and 'committed', does not add significant value to the resume. Replacing these with concrete examples or achievements could strengthen the narrative., datesFormatting=There are inconsistencies in date formatting across different sections. Establishing a uniform date format will contribute to a more professional and organized appearance., activeVoice=The language generally uses an active voice, but some passive constructions remain. 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