Call Details

Bolna ID: 3631d4a0-1473-423a-9b6b-619137f7a93b

Phone: +919959254255

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-11-04 11:28:26

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-11-04 11:39:50

Next Call Scheduled:
2025-11-04 11:39:50

Call Timeline 14
2025-11-04 11:28:27
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-04 11:28:31
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-04 11:28:33
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-04 11:28:57
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-04 11:28:57
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-11-04 11:28:57
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-11-04 11:34:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=c26b289e-987a-4f98-95e8-2cc1ab265d62}
2025-11-04 11:34:50
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=c26b289e-987a-4f98-95e8-2cc1ab265d62, status=BUSY, attempt_no=1}
2025-11-04 11:34:50
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-11-04 11:34:50
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=c26b289e-987a-4f98-95e8-2cc1ab265d62}
2025-11-04 11:40:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=1c96fba3-55e8-44e8-81f2-6833bdeef1f3}
2025-11-04 11:40:52
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=1c96fba3-55e8-44e8-81f2-6833bdeef1f3, status=BUSY, attempt_no=2}
2025-11-04 11:40:52
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-11-04 11:40:52
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=1c96fba3-55e8-44e8-81f2-6833bdeef1f3}
Call History (Raw Callbacks) 9

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{created_at_str=2025-11-04 05:58:27, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-04T05:58:27.333965, scheduled_at=2025-11-04T05:58:27.33394, custom_extractions=null, telephony_data={duration=0.0, to_number=+919959254255, provider_call_id=4ae245dd-3bf7-46ca-93ef-09b94dfd515a, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919959254255, recipient_data={recipient_phone_number=null, review_completed=2025-11-04 11:17:53, callback_request_id=null, is_callback=null, fullName=Sreeram, resume_review_id=6909935218c3410378917c3f, reviewDetails={overallScore={score=63.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has a clear layout with distinct sections for skills, experience, and education, which are essential for an ATS-friendly format. However, there is some inconsistency in the presentation of job titles and dates, which could be streamlined for better readability., score=68, readability=The readability is moderately good, with well-defined separation between sections, making it easier for recruiters to process the information quickly. The use of lengthy bullet points, however, affects readability, and concise information segmentation could improve this aspect., essentialSectionsPresence=Essential sections like Experience, Education, and Skills are consistently present, providing a comprehensive overview of the applicant's professional background. However, the order of work experience could be better arranged to follow a clear reverse chronological structure, highlighting recent roles first., scale=100}, atsReadabilityScore={feedback=The structure of the resume is generally compatible with ATS systems, given the presence of clearly defined sections and straightforward language. However, certain industry-specific keywords and more structured formatting could enhance searchability., score=64, scale=100, keyElementsReadableByATS=Key elements such as names, contact details, and job titles are formatted in a way accessible by ATS systems. Improving keyword density related to specific roles in Azure and DevOps would further optimize it for ATS compatibility.}, impact={feedback=The resume attempts to showcase impact through achievements but lacks quantifiable metrics to enhance credibility. While some action verbs are effectively used, many statements are repetitive and could use varied language to convey unique strengths., score=62, spellCheck=The resume appears free from spelling errors, which contributes positively to a professional impression. Consistent spell-check maintenance is evident, supporting readability and clarity., bulletPointsUsage=The use of bullet points is effective in breaking down tasks and responsibilities within roles. However, there is a tendency to use long sentences within bullet points, which diminishes their impact and makes them harder to digest quickly., weakActionVerbs=The presence of weak action verbs undermines the overall impression of the resume. Using more robust language like 'spearheaded' or 'optimized' could enhance the demonstrative effectiveness of the roles described., scale=100, quantifyingImpact=There are limited instances of quantifiable achievements, such as numerical results of implemented projects or improvements in processes, which would strengthen the impact of the resume., repetitionAvoidance=There is noticeable repetition, particularly in roles that share similar responsibilities, which could be streamlined to present more varied experiences without redundancy., accomplishmentLanguage=The resume’s use of accomplishment-oriented language is minimal. Introducing more outcome-driven statements would emphasize the candidate's contribution and effectiveness in previous roles.}, crispness={feedback=The resume is slightly lengthy, considering the depth and level of detail provided, which may not hold the reader's attention effectively. Condensing information where possible would improve its overall crispness., resumeLength=Given the years of experience, the resume is on the longer side, which might not be necessary if superfluous details were trimmed. A focus on the most impactful and relevant information would make it more concise., score=58, bulletPointsCount=There is a high number of bullet points throughout the resume, especially in the Work Experience section, which could overwhelm the reader. A reduction in number and a focus on key achievements is suggested., fillerWords=The resume contains several instances of filler words that add little to the understanding of the candidate’s duties and accomplishments. Eliminating these will help in making the resume considerably more succinct and impactful., bulletPointLength=Numerous bullet points are overly long, comprising entire paragraphs rather than short, impactful statements. Shortening these points would increase the sharpness and clear presentation of responsibilities and achievements., scale=100}, qualityAddOn={feedback=The resume avoids many common buzzwords, though some language, like 'dynamic and collaborative environment,' could be more specific. The formatting of dates is inconsistent across different roles, which detracts slightly from overall professionalism., score=65, buzzwordsCliches=There is some use of buzzwords and clichés that could be replaced with concrete examples or results. Reducing reliance on vague terms would present a clearer picture of competencies., datesFormatting=Date formats are inconsistent, affecting the professional appearance of the document. 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