Call Details
Bolna ID:
4501c662-a9a0-4e58-b25d-46b7f303ec6e
Phone: +918423138356
From: +918035316264
Status: completed
Processing: COMPLETED
Duration: 76.10s
Cost: ₹14.84
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
2025-11-03 17:30:27
Ended:
Not set
Last Processed:
2025-11-03 17:33:24
Last Retry At:
2025-11-03 17:33:24
Next Retry Scheduled:
2025-11-03 17:37:04
Next Call Scheduled:
2025-11-03 17:37:04
Call Timeline 11
Call History (Raw Callbacks) 5
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user: hello
assistant: Hi Abhinav, this is Anita from Outspark Resume Services, part of the Times of India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user: ma'am can you call me tomorrow
assistant: Sure, Abhinav! What time tomorrow works best for you? I want to make sure we catch you at the perfect moment to dive into your resume and career goals.
user: ma'am at ten o'clock
assistant: Perfect, Abhinav! I’ll call you tomorrow at ten. Just so I’m ready to help you best—what’s your main goal with your resume? Are you looking for a new job, a career shift, or something else?
user: ma'am i'm little bit busy so
assistant: I
user: i cannot concentrate so can you call me tomorrow
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assistant: Call will now disconnect
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user: hello
assistant: Hi Abhinav, this is Anita from Outspark Resume Services, part of the Times of India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user: ma'am can you call me tomorrow
assistant: Sure, Abhinav! What time tomorrow works best for you? I want to make sure we catch you at the perfect moment to dive into your resume and career goals.
user: ma'am at ten o'clock
assistant: Perfect, Abhinav! I’ll call you tomorrow at ten. Just so I’m ready to help you best—what’s your main goal with your resume? Are you looking for a new job, a career shift, or something else?
user: ma'am i'm little bit busy so
assistant: I
user: i cannot concentrate so can you call me tomorrow
assistant: No worries, Abhinav! Tomorrow at ten it is. Just a quick heads-up—your resume score was sixty two point six, which means there’s a lot of room to boost it and get noticed by recruiters. When we talk tomorrow, we’ll focus on turning that around so you start getting more interview calls. Sound good?
assistant: Call will now disconnect
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However, certain sections could be more formal in their structure.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-03T12:00:39.560009, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-03 12:00:39, id=4501c662-a9a0-4e58-b25d-46b7f303ec6e, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=19, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-03 12:00:29, status=ringing}
{created_at_str=2025-11-03 12:00:29, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-03T12:00:29.009298, scheduled_at=2025-11-03T12:00:29.009271, custom_extractions=null, telephony_data={duration=0.0, to_number=+918423138356, provider_call_id=7e78c184-12f3-4a8e-86f6-d799c3b4cc98, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918423138356, recipient_data={recipient_phone_number=null, review_completed=2025-11-03 17:20:19, callback_request_id=null, is_callback=null, fullName=Abhinav, resume_review_id=690896be9f941c720e742fe0, reviewDetails={overallScore={score=62.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume is generally structured effectively, with clear sections. However, the format could be improved by avoiding irregular alignment and ensuring consistent spacing between sections., score=65, readability=The use of bullet points helps readability, although the alignment and spacing could be refined for a neater appearance. Consistent font styles and sizes would enhance clarity., essentialSectionsPresence=Essential sections such as Work Experience, Education, Skills, and Certifications are present. Adding a professional summary at the top could boost relevance further., scale=100}, atsReadabilityScore={feedback=The resume is quite readable by ATS systems, though a couple of key components could be optimized. Ensuring that job titles and company names are clearly distinguished will help further., score=66, scale=100, keyElementsReadableByATS=Essential elements such as contact information and experience locations are present. More industry-specific keywords may improve the ATS scoring.}, impact={feedback=The resume contains several achievements but lacks consistent quantifiable metrics that demonstrate impact. Strengthening action verb usage and incorporating more specific data would improve the impact., score=62, spellCheck=There are minor typographical errors, such as inconsistent spacing, that slightly detract from professionalism. A thorough spell check and proofreading would correct these issues., bulletPointsUsage=Bullet points are used effectively to list achievements and tasks. Nonetheless, many bullet points could be shorter and more concise to increase their impact., weakActionVerbs=The resume contains action verbs but lacks powerful ones that could convey a stronger sense of initiative and achievement. Consider verbs like 'achieved,' 'boosted,' or 'spearheaded.', scale=100, quantifyingImpact=There is limited use of quantifiable metrics, which makes it difficult to gauge the true impact of past roles. Including specific percentages, numbers, or results can make statements more convincing., repetitionAvoidance=There is some repetition of phrases such as 'ensure' and 'manage,' which could be varied for better engagement. Using a wider range of vocabulary will enhance the dynamism of the resume., accomplishmentLanguage=The language generally describes responsibilities but could be refined to highlight accomplishments. Incorporating more result-driven language would enhance this aspect.}, crispness={feedback=The resume's length is mostly suitable but could be more condensed without losing key information. Shortening bullet points and removing redundancies would improve crispness., resumeLength=The resume is within an acceptable length for the candidate's experience but could be slightly reduced for better focus. Condensing sections without compromising key details will help., score=56, bulletPointsCount=The bullet points are numerous and could be capped for better readability. Prioritizing the most impactful achievements would make for a stronger presentation., fillerWords=There are a few filler words which should be minimized for efficiency and impact. Replacing these with direct language will strengthen the narrative., bulletPointLength=Some bullet points are longer than necessary and could be simplified. Ensuring that each point is concise and direct would increase clarity., scale=100}, qualityAddOn={feedback=The resume avoids most buzzwords but could benefit from more specific language. Ensuring consistent date formatting and avoiding personal pronouns will enhance professional tone., score=64, buzzwordsCliches=While the resume avoids egregious buzzwords, terms like 'good communication skills' could be more specific. Focusing on concrete examples will avoid the cliché trap., datesFormatting=Date formatting is inconsistent, with some missing the full month and year format. Correcting these will aid in clarity and ensure a professional presentation., activeVoice=The resume primarily uses active voice, which is good. Strengthening this by avoiding passive constructions where possible could make the resume stronger., scale=100, personalPronounsUsage=The applicant successfully avoids using personal pronouns, maintaining a professional tone. However, certain sections could be more formal in their structure.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-03T12:00:36.98799, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-03 12:00:36, id=4501c662-a9a0-4e58-b25d-46b7f303ec6e, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=19, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-03 12:00:29, status=initiated}
Context Details
{recipient_phone_number=+918423138356, recipient_data={recipient_phone_number=null, review_completed=2025-11-03 17:20:19, callback_request_id=null, is_callback=null, fullName=Abhinav, resume_review_id=690896be9f941c720e742fe0, parentBolnaId=null, attemptType=null}, resume_review_id=null}