Call Details

Bolna ID: e114b3f5-75be-4f4e-adfa-9f04b83502b8

Phone: +916385940952

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 49.30s

Cost: ₹9.45

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-11-03 17:04:31

Ended:
Not set

Last Processed:
2025-11-03 17:07:25

Last Retry At:
2025-11-03 17:07:25

Next Retry Scheduled:
2025-11-03 17:10:49

Next Call Scheduled:
2025-11-03 17:10:49

Call Timeline 11
2025-11-03 17:04:32
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-03 17:04:37
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-03 17:04:40
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-03 17:04:55
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-03 17:05:49
COMPLETED MAIN
CALLBACK_UPDATE
₹8.45
Duration: 49.30s
2025-11-03 17:05:49
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-11-03 17:05:49
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-11-03 17:05:55
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=specific time request, callback_id=6908939bbf2c404091558557, scheduled_for=2025-11-03T17:06:55.615646024}
2025-11-03 17:06:13
COMPLETED MAIN
CALLBACK_UPDATE
₹9.45
Duration: 49.30s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Callback, disposition_2=Client requested callback, disposition_3=Client asked to call back in a few minutes}}}
2025-11-03 17:07:25
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-03 17:07:25, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-11-03 17:07:25
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-03 17:07:25, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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user:  hello hello
assistant:  Hi BABU, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  hello
assistant: Hey BABU! I get it, that score you got— fifty eight point six out of a hundred— is kinda tough to swallow, right? But here’s the thing: it’s not
user:  ok ma'am wait wait wait i i you call you to minutes after
assistant:  No worries, BABU! Just let
user:  i will
assistant:  Perfect, BABU! I’ll be here when you’re ready. Just give me a shout. Looking forward to helping you turn that resume around!
assistant: Call will now disconnect
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user:  hello hello
assistant:  Hi BABU, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  hello
assistant: Hey BABU! I get it, that score you got— fifty eight point six out of a hundred— is kinda tough to swallow, right? But here’s the thing: it’s not
user:  ok ma'am wait wait wait i i you call you to minutes after
assistant:  No worries, BABU! Just let
user:  i will
assistant:  Perfect, BABU! I’ll be here when you’re ready. Just give me a shout. Looking forward to helping you turn that resume around!
assistant: Call will now disconnect
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Avoid generic phrases and opt for clear evidence of skills or accomplishments., score=58, buzzwordsCliches=The resume contains cliches such as 'hardworking' and 'teamwork,' which dilute authenticity. Use specific examples to illustrate these traits instead of broad terms., datesFormatting=Dates are not consistently formatted, occasionally lacking clarity. Standardize date presentation (MM/YYYY) to maintain uniformity across the resume., activeVoice=The writing often employs passive voice which can weaken statements. Rephrasing sentences to use active voice generally enhances readability and impact., scale=100, personalPronounsUsage=The resume correctly avoids the use of personal pronouns. This is aligned with professional resume writing standards.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-03T11:34:40.308273, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-03 11:34:40, id=e114b3f5-75be-4f4e-adfa-9f04b83502b8, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-03 11:34:32, status=ringing}

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Essential elements like objective and personal details are present but could be better organized for clarity., score=60, readability=Use of single-line spacing and unformatted text reduces readability. Breaking information into clear sections and adding subheadings will aid in improving the visual structure., essentialSectionsPresence=The resume includes essential sections like Experience and Education, but not in the optimal order. Consider rearranging sections to start with the most relevant work experience for improved presentation., scale=100}, atsReadabilityScore={feedback=The resume contains essential components for ATS readability such as contact information and listed skills. However, consistent formatting and keyword inclusion require improvement., score=62, scale=100, keyElementsReadableByATS=Crucial information like name, contact, and experience details are present. Improvement in consistency and keyword focus can further enhance ATS compatibility.}, impact={feedback=The resume does not effectively leverage bullet points to highlight achievements or experiences significantly. Impactful elements like quantifiable results are missing in the descriptions provided., score=58, spellCheck=There are no apparent spelling errors, but some text could benefit from grammatical refinement. Ensure consistency in formatting and wording for better cohesion., bulletPointsUsage=Bullet points are present but used in a generic manner without highlighting specific achievements. Enhancing descriptions with results or metrics can make the bullet points more impactful., weakActionVerbs=The resume contains weak action verbs, such as 'maintain' and 'ensuring,' which do not strongly convey accomplishments. 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Conciseness in bullet points and overall descriptions would benefit clarity and impact., resumeLength=The resume is adequate in length but could be trimmed by focusing on concise bullet points and eliminating redundant information., score=55, bulletPointsCount=Bullet point count is acceptable but lacks detailed effectiveness in conveying accomplishments. Consider summarizing key points to reduce clutter and enhance readability., fillerWords=There is evident use of filler words which can be omitted to make statements more direct. Strive for precise and powerful wording to maintain reader's engagement., bulletPointLength=Many bullet points tend to be too broad and could be shortened. Focus on crisp, specific statements that highlight achievements and responsibilities directly., scale=100}, qualityAddOn={feedback=There are several occurrences of buzzwords that do not contribute effectively to the resume's narrative. 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This is aligned with professional resume writing standards.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-03T11:34:37.555348, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-03 11:34:37, id=e114b3f5-75be-4f4e-adfa-9f04b83502b8, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-03 11:34:32, status=initiated}
Context Details
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