Call Details

Bolna ID: 86ad2603-4af9-41c2-b84b-f48131caa05c

Phone: +919987796696

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-11-03 17:00:30

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-11-03 17:11:50

Next Call Scheduled:
2025-11-03 17:11:50

Call Timeline 14
2025-11-03 17:00:32
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-03 17:00:35
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-03 17:00:36
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-03 17:01:03
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-03 17:01:03
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-11-03 17:01:03
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-11-03 17:06:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=5b263376-b32f-4545-8c84-e2832f5e845a}
2025-11-03 17:06:50
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=5b263376-b32f-4545-8c84-e2832f5e845a, status=BUSY, attempt_no=1}
2025-11-03 17:06:50
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-11-03 17:06:50
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=5b263376-b32f-4545-8c84-e2832f5e845a}
2025-11-03 17:12:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=6f2d83eb-1aa7-4bfa-be43-669bc0fdd348}
2025-11-03 17:12:50
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=6f2d83eb-1aa7-4bfa-be43-669bc0fdd348, status=BUSY, attempt_no=2}
2025-11-03 17:12:50
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-11-03 17:12:50
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=6f2d83eb-1aa7-4bfa-be43-669bc0fdd348}
Call History (Raw Callbacks) 9

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{created_at_str=2025-11-03 11:30:32, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-03T11:30:32.214441, scheduled_at=2025-11-03T11:30:32.214404, custom_extractions=null, telephony_data={duration=0.0, to_number=+919987796696, provider_call_id=9da2d029-8372-42e9-bd8e-387c1869b3cb, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919987796696, recipient_data={recipient_phone_number=null, review_completed=2025-11-03 16:49:24, callback_request_id=null, is_callback=null, fullName=Madhuri, resume_review_id=69088f7d9f941c720e742e3f, reviewDetails={overallScore={score=61.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes essential sections such as Work Experience and Education, appropriate for its level. However, it would benefit from a more structured summary section to immediately highlight key achievements., score=65, readability=Overall readability is decent, but the inclusion of lengthy bullet points sometimes affects quick understanding. Ensuring uniform formatting across all sections would help maintain consistency and ease of navigation., essentialSectionsPresence=The work experience is presented in reverse chronological order, which is excellent. Yet, a professional summary or profile could add more context to the applicant's career objectives., scale=100}, atsReadabilityScore={feedback=The resume is largely ATS-friendly with essential information correctly formatted. However, slightly restructuring for more clear-cut section headings would enhance ATS parsing., score=67, scale=100, keyElementsReadableByATS=The presence of clearly labeled sections like Work Experience and Skills is beneficial for ATS readability. To improve further, ensure consistent labeling and placement of all key sections, such as Education and Contact Information.}, impact={feedback=The resume uses bullet points to describe responsibilities, but many lack specific outcomes or metrics. Using quantified achievements would significantly enhance the resume's impact., score=60, spellCheck=The resume is generally free from spelling errors, which supports its professional presentation. Regular checks for grammar and typographical consistency are recommended., bulletPointsUsage=Bullet points are effectively used to list achievements, but these could be more concise. Consider breaking down longer points for clarity and stronger emphasis on outcomes., weakActionVerbs=While active verbs are mostly used, some verbs such as 'assist' and 'support' could be replaced with stronger alternatives to convey a more proactive approach., scale=100, quantifyingImpact=There is a lack of quantifiable data in most bullet points, which limits the demonstration of concrete achievements. Adding figures or percentages related to outcomes would make a strong impact., repetitionAvoidance=Some repetition is noted, particularly in the use of certain verbs and phrases across roles. Varying word choice more widely can prevent redundancy and maintain interest., accomplishmentLanguage=The language tends towards task descriptions rather than accomplishments. Using more impactful language with a focus on results would enhance effectiveness.}, crispness={feedback=The resume's length is fairly appropriate for the candidate's level of experience but could be more concise. Removing redundant bullet points and condensing the language would improve readability and impart more impact., resumeLength=Given the professional experience, the resume is slightly on the longer side. Consider shortening sections by focusing on key contributions and achievements., score=55, bulletPointsCount=The number of bullet points is substantial, but some seem repetitive or not impactful enough. Prioritize the most significant achievements over listing every responsibility., fillerWords=The resume contains a few filler words that could be removed for greater clarity. Streamlining the language will help convey a crisper and more direct message., bulletPointLength=Bullet points tend to be long and could benefit from trimming to keep them powerful and to the point. Focus on conveying information concisely and prioritizing key achievements., scale=100}, qualityAddOn={feedback=The resume avoids most clichés, but language could still be improved by specifying outcomes over generic descriptors. Consistent date formatting is maintained, which aids clarity across the document., score=60, buzzwordsCliches=While the use of buzzwords is minimal, further reducing generic terms and emphasizing specific skills and results would strengthen the language. Aim for precise and personalized descriptions of skills., datesFormatting=Dates are consistently formatted, which is a strength. This consistency helps maintain professional appearance and clarity in understanding the career timeline., activeVoice=The resume predominantly uses active voice, but maintaining this consistently is important. 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