Call Details
Bolna ID:
100b958d-d2d1-4e37-9d23-a71ff6127168
Phone: +919754688851
From: N/A
Status: completed
Processing: COMPLETED
Duration: 139.20s
Cost: ₹45.59
Hangup Details
Hangup By: Plivo
Reason: End of inputs from Bolna
Timestamps
Started:
Not set
Ended:
Not set
Last Processed:
2025-11-03 16:14:24
Last Retry At:
2025-11-03 16:14:24
Next Retry Scheduled:
Not scheduled
Next Call Scheduled:
Not scheduled
Call Timeline 8
Call History (Raw Callbacks) 5
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user: hello
assistant: Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user: can you call me at
assistant: I can definitely
user: six pm right now i'm
assistant: Got it, six PM works! I’ll give you a call then. Meanwhile, just curious—what’s your main goal with your resume? Are you looking for a new job, a career shift, or something else?
user: actually i'm looking job in l and d
assistant: Learning
user: learning and development department
assistant: Ah, learning and development—great field! So, tell me, what’s been the biggest challenge with your current resume when applying for L&D roles?
user: i don't have any experience in l and d
assistant: Got it
user: so i'll was looking some course or some certification
assistant: That
user: and second thing there is a career gap in my resume so
assistant: Ah, that
user: make it difficult for me to
assistant: chance. How long is the gap, if you
user: can you call me after six pm actually i'm
assistant: Absolutely
user: right now
assistant: Hey
user: call me after six pm will be available
assistant: Perfect, I’ll call you right after six PM then
user: ok ok
assistant: Thanks for confirming! Just so you know, that career gap and no direct L&D experience? Those are exactly the things your resume needs to handle smartly—because right now, they’re holding you back big time.
Imagine recruiters seeing a resume that explains your gap positively and highlights your transferable skills for L&D. That’s the kind of upgrade that gets you noticed and calls coming in.
If you wait or try to fix it yourself, you risk missing out on those opportunities. How ready are you to turn this around with a resume that actually opens doors for you?
assistant: Call will now disconnect
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user: hello
assistant: Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user: can you call me at
assistant: I can definitely
user: six pm right now i'm
assistant: Got it, six PM works! I’ll give you a call then. Meanwhile, just curious—what’s your main goal with your resume? Are you looking for a new job, a career shift, or something else?
user: actually i'm looking job in l and d
assistant: Learning
user: learning and development department
assistant: Ah, learning and development—great field! So, tell me, what’s been the biggest challenge with your current resume when applying for L&D roles?
user: i don't have any experience in l and d
assistant: Got it
user: so i'll was looking some course or some certification
assistant: That
user: and second thing there is a career gap in my resume so
assistant: Ah, that
user: make it difficult for me to
assistant: chance. How long is the gap, if you
user: can you call me after six pm actually i'm
assistant: Absolutely
user: right now
assistant: Hey
user: call me after six pm will be available
assistant: Perfect, I’ll call you right after six PM then
user: ok ok
assistant: Thanks for confirming! Just so you know, that career gap and no direct L&D experience? Those are exactly the things your resume needs to handle smartly—because right now, they’re holding you back big time.
Imagine recruiters seeing a resume that explains your gap positively and highlights your transferable skills for L&D. That’s the kind of upgrade that gets you noticed and calls coming in.
If you wait or try to fix it yourself, you risk missing out on those opportunities. How ready are you to turn this around with a resume that actually opens doors for you?
assistant: Call will now disconnect
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Context Details
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