Call Details
Bolna ID:
99227889-c293-4120-be56-8205885e0e3d
Phone: +918847613618
From: +918035316264
Status: completed
Processing: COMPLETED
Duration: 51.80s
Cost: ₹11.96
Hangup Details
Hangup By: Plivo
Reason: End of inputs from Bolna
Timestamps
Started:
2025-11-03 15:38:28
Ended:
Not set
Last Processed:
2025-11-03 15:41:24
Last Retry At:
2025-11-03 15:41:24
Next Retry Scheduled:
2025-11-03 15:44:42
Next Call Scheduled:
2025-11-03 15:44:42
Call Timeline 11
Call History (Raw Callbacks) 5
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user: hello
assistant: Hi Riyaz, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user: no actually right now i'm busy can you please call me later
assistant: I totally get it, Riyaz! When would be a better time for you? I want to make sure we catch you at a moment when you can focus on this— because your
user: yep by saturday
assistant: Saturday sounds good! What time on Saturday works best for you? Morning, afternoon, or evening? I want to make sure we connect when you’re free to dive into your resume and career goals.
user: yeah saturday evening
assistant: Perfect, Riyaz! I’ll give you a call Saturday evening then. Just a quick heads-up—your resume score was sixty-one out of a hundred, which means there’s a lot of room to boost it and get noticed by recruiters. When we talk, I’ll show you how small changes can make a big difference. Looking forward to helping you turn this around! Talk soon.
assistant: Call will now disconnect
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user: hello
assistant: Hi Riyaz, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user: no actually right now i'm busy can you please call me later
assistant: I totally get it, Riyaz! When would be a better time for you? I want to make sure we catch you at a moment when you can focus on this— because your
user: yep by saturday
assistant: Saturday sounds good! What time on Saturday works best for you? Morning, afternoon, or evening? I want to make sure we connect when you’re free to dive into your resume and career goals.
user: yeah saturday evening
assistant: Perfect, Riyaz! I’ll give you a call Saturday evening then. Just a quick heads-up—your resume score was sixty-one out of a hundred, which means there’s a lot of room to boost it and get noticed by recruiters. When we talk, I’ll show you how small changes can make a big difference. Looking forward to helping you turn this around! Talk soon.
assistant: Call will now disconnect
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Maintaining this throughout strengthens the active tone of the document., scale=100, personalPronounsUsage=The use of personal pronouns is generally avoided, in line with resume best practices; however, any presence should be reviewed and corrected.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-03T10:08:38.779402, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-03 10:08:38, id=99227889-c293-4120-be56-8205885e0e3d, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-03 10:08:29, status=ringing}
{created_at_str=2025-11-03 10:08:29, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-03T10:08:29.909123, scheduled_at=2025-11-03T10:08:29.909096, custom_extractions=null, telephony_data={duration=0.0, to_number=+918847613618, provider_call_id=560c6a10-129f-44de-868c-c9f726479ddf, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918847613618, recipient_data={recipient_phone_number=null, review_completed=2025-11-03 15:27:58, callback_request_id=null, is_callback=null, fullName=Riyaz, resume_review_id=69087c7718c34103789156fb, reviewDetails={overallScore={score=61, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has a structured layout that includes essential sections such as Experience, Education, and a Technical Skills section. However, there are minor issues in the way certain project descriptions are presented, leading to clutter and reduced readability., score=65, readability=The resume is generally readable, but the length of certain project descriptions makes it slightly difficult to follow. Ensuring uniform font and size across sections can further improve readability., essentialSectionsPresence=All essential sections like Experience, Education, Summary, and Skills are present. However, including a few more specific subheadings could improve clarity and presentation., scale=100}, atsReadabilityScore={feedback=The resume is well-configured for ATS in terms of keyword usage and structure. However, more industry-specific keywords should be woven into the narrative for enhanced ATS compatibility., score=65, scale=100, keyElementsReadableByATS=Key elements such as name, contact information, and job titles are clear and well-placed for ATS parsing. Enhancing keyword density related to the specific technical tools and leadership roles would further improve ATS readability.}, impact={feedback=The resume makes use of bullet points effectively, though more quantifiable metrics are needed to enhance the impact of achievements. Accomplishment-oriented language is present but could be strengthened., score=60, spellCheck=The resume has minor typographical errors and inconsistencies in capitalization that could be addressed. Such errors can impact the professional perception of the document., bulletPointsUsage=Bullet points are used well throughout the resume, helping to break down complex job descriptions. However, in some sections, there could be better grouping of related skills., weakActionVerbs=The resume uses strong action verbs but repeats some, which could be diversified. For example, instead of 'developed,' alternatives like 'crafted' or 'engineered' could be used., scale=100, quantifyingImpact=There are few instances of quantifiable achievements, such as percentages or numbers, which would make the accomplishments more concrete. Including metrics such as 'improved app performance by 30%' would enhance impact., repetitionAvoidance=There is some repetition in action verbs and project descriptions that could be avoided to make the resume more engaging. Using a varied vocabulary can prevent monotony., accomplishmentLanguage=The accomplishment-oriented language is present but mostly implied rather than explicitly stated with clear results. To strengthen this, focus more on 'resulted in' statements linking actions to outcomes.}, crispness={feedback=The resume is somewhat lengthy for the experience presented, risking reader fatigue. Reducing unnecessary details and shortening bullet points can provide a crisper presentation., resumeLength=The resume is longer than ideal for the level of experience, suggesting a need for better conciseness. A one to two-page format is generally preferred for candidates at this level., score=55, bulletPointsCount=Bullet points have been overused in a manner that while informative, becomes overwhelming. Reducing the number of overlapping points can improve impact without redundancy., fillerWords=There are numerous filler words that can be eliminated to tighten the content. Phrases like 'responsible for' can be replaced with active verbs to convey the point succinctly., bulletPointLength=Many bullet points are excessively long and can be broken down or sharpened for clarity. Ensuring each point communicates a clear action and result will increase readability., scale=100}, qualityAddOn={feedback=While the resume follows good structural guidelines, the use of buzzwords and some repetitive language detracts from its precision. Consistent date formatting and avoiding personal pronouns can enhance professionalism., score=60, buzzwordsCliches=Buzzwords like 'team player' and 'experienced' could be replaced with specific examples of skills or accomplishments to avoid cliché. Direct examples can convey capabilities more effectively., datesFormatting=Dates lack consistency in the resume, which can confuse an ATS and human readers alike. Following a standard format like 'MMM YYYY' would be beneficial., activeVoice=The resume largely uses active voice, effectively communicating actions and outcomes. Maintaining this throughout strengthens the active tone of the document., scale=100, personalPronounsUsage=The use of personal pronouns is generally avoided, in line with resume best practices; however, any presence should be reviewed and corrected.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-03T10:08:33.793463, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-03 10:08:33, id=99227889-c293-4120-be56-8205885e0e3d, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-03 10:08:29, status=initiated}
Context Details
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