Call Details

Bolna ID: 25318642-4e66-4c92-811c-d97e6d7bbc94

Phone: +919567395492

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-11-03 14:02:24

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-11-03 14:13:53

Next Call Scheduled:
2025-11-03 14:13:53

Call Timeline 14
2025-11-03 14:02:25
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-03 14:02:29
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-03 14:02:32
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-03 14:02:57
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-03 14:02:57
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-11-03 14:02:57
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-11-03 14:08:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=d2cec833-0628-4d0a-b42d-def676e47890}
2025-11-03 14:08:53
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=d2cec833-0628-4d0a-b42d-def676e47890, status=BUSY, attempt_no=1}
2025-11-03 14:08:53
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-11-03 14:08:53
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=d2cec833-0628-4d0a-b42d-def676e47890}
2025-11-03 14:14:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=fac46966-1efa-423f-a93d-14d3fc24b927}
2025-11-03 14:14:50
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=fac46966-1efa-423f-a93d-14d3fc24b927, status=BUSY, attempt_no=2}
2025-11-03 14:14:50
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-11-03 14:14:50
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=fac46966-1efa-423f-a93d-14d3fc24b927}
Call History (Raw Callbacks) 9

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{created_at_str=2025-11-03 08:32:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-03T08:32:25.385377, scheduled_at=2025-11-03T08:32:25.385353, custom_extractions=null, telephony_data={duration=0.0, to_number=+919567395492, provider_call_id=a7a22a80-db05-4e84-a6d7-2c239a1071d7, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919567395492, recipient_data={recipient_phone_number=null, review_completed=2025-11-03 13:51:34, callback_request_id=null, is_callback=null, fullName=ABHIMALAK, resume_review_id=690865c918c3410378915253, reviewDetails={overallScore={score=62.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes crucial sections such as Professional Experience, Education, and Skills in a clear manner. However, it is recommended to have more distinct separations between sections to enhance readability., score=67, readability=While the formatting appears neat, varied font sizes and bolding can be applied to draw attention to key areas. The reverse chronological order is followed appropriately, aiding the reader in understanding career progression., essentialSectionsPresence=All essential sections like Experience, Professional Summary, and Core Competencies are present and well-detailed. Consider removing the 'Professional Strengths' section as it overlaps with 'Core Competencies'., scale=100}, atsReadabilityScore={feedback=The resume's structured format is generally ATS compatible, with clear sections for software parsing. Additionally, including more industry-specific keywords could improve ranking in ATS systems., score=65, scale=100, keyElementsReadableByATS=All critical elements, including name, contact information, and recent position, are easily extractable by ATS. Ensure more keywords used across the industry are embedded to align with job descriptions.}, impact={feedback=The resume effectively uses bullet points, although incorporating more quantifiable achievements would add impact. Transitioning some points into measured accomplishments could emphasize responsibility and success., score=62, spellCheck=There are no glaring spelling errors, demonstrating attention to detail. Maintain this level of care to ensure professional communication., bulletPointsUsage=Bullet points are used consistently, which aids readability and highlights key achievements quickly. For greater impact, ensure each bullet leads with a strong action verb and ends with a result or achievement., weakActionVerbs=Action verbs are generally strong, but further diversity could heighten impact; consider words like 'spearheaded' or 'orchestrated.' Avoid passive constructions that weaken the authority of statements., scale=100, quantifyingImpact=Some roles highlight achievements, but more quantifiable data, such as percentages or statistics, would strengthen the impact of those statements. For instance, mentioning specific cost reductions achieved through process improvements would be beneficial., repetitionAvoidance=There is limited repetition of action verbs, but ensuring diversity in language could enhance engagement. Attempt to rotate verbs like 'managed,' 'coordinated,' and 'oversaw' to add variety., accomplishmentLanguage=Focus is given to accomplishments rather than duties, which is a strength. Strive to connect outcomes with every significant task, indicating the direct impact of your actions when possible.}, crispness={feedback=The resume is somewhat lengthy for the level of experience; streamlining content would aid precision. Reducing verbosity and focusing on major accomplishments will enhance clarity., resumeLength=The length is approaching excessive for the contained experience, suggesting a need for conciseness. Aim to limit it to one or two pages by eliminating less impactful content., score=56, bulletPointsCount=There are numerous bullet points, which can dilute impact; concentrating on fewer but more substantial points is advisable. Prioritize quality over quantity for maximum engagement., fillerWords=The presence of filler words can dilute the strength of statements; tighten the language for greater impact. Ensure each sentence serves a purpose, contributing to the overall narrative., bulletPointLength=Bullet points tend to be too verbose; succinctness will improve readability. Trim unnecessary words and focus on key achievements or results within each role., scale=100}, qualityAddOn={feedback=Stylistically, the resume is mostly strong, but care should be taken to avoid clichés. Additionally, consistent date formatting is vital for coherence and credibility., score=64, buzzwordsCliches=The resume effectively avoids most clichés, opting for specific language regarding skills. Limit use of generalities like 'hardworking' or 'motivated,' which lack specificity., datesFormatting=Date formatting is consistent and clear throughout, aiding in understanding the timeline of experiences. This aspect should remain unchanged for clarity., activeVoice=Active voice predominates, adding dynamism and clarity to the document. This practice should be emphasized across all sections for stronger messaging., scale=100, personalPronounsUsage=The resume successfully avoids personal pronouns, enhancing its professional tone. 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