Call Details

Bolna ID: 2cca8202-c85e-4508-888d-2055554af635

Phone: +919339352738

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 25.40s

Cost: ₹4.43

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-11-03 13:44:25

Ended:
Not set

Last Processed:
2025-11-03 13:46:24

Last Retry At:
2025-11-03 13:46:24

Next Retry Scheduled:
2025-11-03 13:50:15

Next Call Scheduled:
2025-11-03 13:50:15

Call Timeline 11
2025-11-03 13:44:26
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-03 13:44:29
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-03 13:44:31
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-03 13:44:44
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-03 13:45:15
COMPLETED MAIN
CALLBACK_UPDATE
₹3.93
Duration: 25.40s
2025-11-03 13:45:15
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-11-03 13:45:15
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-11-03 13:45:20
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=specific time request, callback_id=69086498bf2c404091557f75, scheduled_for=2025-11-03T14:15:20.708394877}
2025-11-03 13:45:29
COMPLETED MAIN
CALLBACK_UPDATE
₹4.43
Duration: 25.40s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Back, disposition_2=Not Interested, disposition_3=No}}}
2025-11-03 13:46:24
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-03 13:46:24, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-11-03 13:46:24
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-03 13:46:24, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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user:  hello
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user:  no no
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user:  hello
assistant:  Hi Rohini, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  no no
assistant:  No worries, Rohini! When would be a better time for you? I want to make sure we catch you at a moment that
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Reorganisation could improve both clarity and flow., score=64, readability=The document is readable, but the long paragraphs especially in job duties make it seem daunting and could use better spacing., essentialSectionsPresence=The resume has key sections such as Work Experience and Education highlighted but lacks a Skills section that could benefit its readability., scale=100}, atsReadabilityScore={feedback=The document lacks some keywords that might optimize it for ATS systems related to desired roles., score=61, scale=100, keyElementsReadableByATS=Basic elements necessary for ATS, like name and contact details, are present, but optimizing section headings could improve ATS parsing.}, impact={feedback=The resume lacks quantifiable achievements that demonstrate a clear impact on roles. More data-driven results would enhance it., score=59, spellCheck=There were no obvious spelling mistakes noted, which helps maintain professionalism., bulletPointsUsage=Bullet points are present, but often in full paragraphs rather than succinct statements, which can dilute their effectiveness., weakActionVerbs=Action verbs lack strength; phrases such as 'handling' could be replaced with more impactful words like 'managed' or 'coordinated.', scale=100, quantifyingImpact=Little to no quantifiable results are shared; adding specific metrics would better substantiate achievements., repetitionAvoidance=There are repetitive phrases and ideas, such as describing similar duties differently across roles. Try to consolidate these to avoid redundancy., accomplishmentLanguage=The resume uses result-oriented language on occasion but would benefit from a consistent application of such phrases throughout.}, crispness={feedback=While details are comprehensive, the resume is verbose and could be trimmed down without losing essential information., resumeLength=The resume is unnecessarily lengthy given the experience level. Aim to condense to emphasize quality over quantity., score=54, bulletPointsCount=There is a good quantity of bullet points, but they are inconsistently used and sometimes transform into long paragraphs., fillerWords=There are multiple instances where filler words could be removed to improve clarity and conciseness., bulletPointLength=Bullet points are often too long, which causes reading fatigue and diminishes their impact. Shorter, punchier statements should be used., scale=100}, qualityAddOn={feedback=While mostly professional, the resume relies on clichéd terms and inconsistent date formats that detract from a polished presentation., score=57, buzzwordsCliches=The resume leans on generic phrases like 'customer-centric' which could be replaced with more specific achievements or traits., datesFormatting=The format of the dates is inconsistent throughout, which disrupts the flow and may confuse readers., activeVoice=There is a reliance on passive constructions; converting to active voice would convey a more dynamic image., scale=100, personalPronounsUsage=There is minimal use of personal pronouns which maintains an objective tone in the document.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-03T08:14:29.7061, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-03 08:14:29, id=2cca8202-c85e-4508-888d-2055554af635, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-03 08:14:26, status=initiated}
Context Details
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