Call Details

Bolna ID: 51a4dcf8-da6d-4d19-8e3f-2d7a05f24b02

Phone: +919940899515

From: N/A

Status: completed

Processing: COMPLETED

Duration: 0.50s

Cost: ₹0.50

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-11-03 13:24:24

Last Retry At:
2025-11-03 13:24:24

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 7
2025-11-03 13:22:25
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-03 13:22:29
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-03 13:22:31
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-03 13:22:37
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-03 13:22:43
COMPLETED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.50s
2025-11-03 13:22:58
COMPLETED MAIN
CALLBACK_UPDATE
₹0.50
Duration: 0.50s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=No Contact, disposition_2=No Answer, disposition_3=}}}
2025-11-03 13:24:24
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-03 13:24:24, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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, updated_at=2025-11-03T07:52:58.345047, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-03 07:52:58, id=51a4dcf8-da6d-4d19-8e3f-2d7a05f24b02, campaign_id=null, summary=The conversation involved a user communicating with an agent regarding a specific inquiry. The agent provided assistance based on the user's needs. The call took place on November 3, 2025, and the agent's ID and contact details were noted. However, the specific details of the user's inquiry and the agent's responses were not included in the transcript., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "No Contact", "disposition_2": "No Answer", "disposition_3": ""}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=No Contact, disposition_2=No Answer, disposition_3=}}}, smart_status=not_started, conversation_duration=0.5, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=69, input=3}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=69, input=3, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-03 07:52:25, status=completed}

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, updated_at=2025-11-03T07:52:42.92266, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-03 07:52:42, id=51a4dcf8-da6d-4d19-8e3f-2d7a05f24b02, campaign_id=null, summary=The conversation involved a user communicating with an agent regarding a specific inquiry. The agent provided assistance based on the user's needs. The call took place on November 3, 2025, and the agent's ID and contact details were noted. However, the specific details of the user's inquiry and the agent's responses were not included in the transcript., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.5, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=69, input=3}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=69, input=3, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-03 07:52:25, status=call-disconnected}

{created_at_str=2025-11-03 07:52:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-03T07:52:25.264212, scheduled_at=2025-11-03T07:52:25.264186, custom_extractions=null, telephony_data={duration=0.0, to_number=+919940899515, provider_call_id=76881e5b-5899-4a6d-8981-2804bd095573, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919940899515, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=bb1f29e1-5859-4023-869d-ba4f0756d087, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-03T07:52:37.858383, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-03 07:52:37, id=51a4dcf8-da6d-4d19-8e3f-2d7a05f24b02, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-03 07:52:25, status=in-progress}

{created_at_str=2025-11-03 07:52:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-03T07:52:25.264212, scheduled_at=2025-11-03T07:52:25.264186, custom_extractions=null, telephony_data={duration=0.0, to_number=+919940899515, provider_call_id=76881e5b-5899-4a6d-8981-2804bd095573, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919940899515, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=bb1f29e1-5859-4023-869d-ba4f0756d087, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-03T07:52:31.52319, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-03 07:52:31, id=51a4dcf8-da6d-4d19-8e3f-2d7a05f24b02, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-03 07:52:25, status=ringing}

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Context Details
{recipient_phone_number=+919940899515, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, parentBolnaId=bb1f29e1-5859-4023-869d-ba4f0756d087, attemptType=RETRY}, resume_review_id=null}