Call Details

Bolna ID: 62ec7001-5f5a-4bbd-919f-f70ee66b30ac

Phone: +919557728995

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-11-03 12:41:28

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-11-03 12:52:43

Next Call Scheduled:
2025-11-03 12:52:43

Call Timeline 14
2025-11-03 12:41:30
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-03 12:41:33
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-03 12:41:35
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-03 12:41:48
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-03 12:41:48
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-11-03 12:41:48
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-11-03 12:47:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=b33316e2-7cf4-44fd-a355-054047e0c1e7}
2025-11-03 12:47:43
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=b33316e2-7cf4-44fd-a355-054047e0c1e7, status=BUSY, attempt_no=1}
2025-11-03 12:47:43
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-11-03 12:47:43
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=b33316e2-7cf4-44fd-a355-054047e0c1e7}
2025-11-03 12:53:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=80ecb659-d3fc-4575-9f0f-a881f5391202}
2025-11-03 12:53:43
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=80ecb659-d3fc-4575-9f0f-a881f5391202, status=BUSY, attempt_no=2}
2025-11-03 12:53:43
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-11-03 12:53:43
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=80ecb659-d3fc-4575-9f0f-a881f5391202}
Call History (Raw Callbacks) 9

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{created_at_str=2025-11-03 07:11:30, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-03T07:11:30.087931, scheduled_at=2025-11-03T07:11:30.0879, custom_extractions=null, telephony_data={duration=0.0, to_number=+919557728995, provider_call_id=563bb235-f4c6-4ff8-9666-2af21d937648, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919557728995, recipient_data={recipient_phone_number=null, review_completed=2025-11-03 12:30:42, callback_request_id=null, is_callback=null, fullName=HIMANSHU, resume_review_id=690852de9f941c720e7420f3, reviewDetails={overallScore={score=63.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is well-organized with clear sections for professional summary, experience, education, and certifications. However, the contact details are cluttered and could be streamlined for better readability., score=65, readability=The use of bullet points enhances readability, yet the contact section at the top appears cluttered and may confuse the ATS. Simplifying contact details and ensuring consistent spacing throughout the document would improve readability., essentialSectionsPresence=The resume includes essential sections such as Professional Summary, Core Competencies, Experience, Education, and Certifications, which are crucial for visibility by ATS systems. However, 'Additional Information' could be omitted if space is an issue., scale=100}, atsReadabilityScore={feedback=Overall, the resume appears compatible with ATS systems, with well-defined sections and industry-specific keywords. However, consider simplifying contact information and headings for optimal ATS parsing., score=67, scale=100, keyElementsReadableByATS=Key resume elements such as name, recent employer, and contact information are identifiable, boosting ATS compatibility. Incorporating more relevant keywords specific to the target positions will further enhance this.}, impact={feedback=The resume effectively uses bullet points, detailing responsibilities and achievements succinctly. However, more quantifiable metrics, such as percentages or specific numbers, would strengthen the conveyed impact., score=63, spellCheck=The document is generally free of spelling errors, which is vital for maintaining professionalism. Ensure check consistency in technical terminologies and industry-specific jargon to avoid overlooked errors., bulletPointsUsage=Bullet points are consistently used throughout the experience section, aiding in breaking down complex information into digestible pieces. Consider reducing the number slightly in each position to highlight the most impactful accomplishments only., weakActionVerbs=Action verbs are used effectively to describe achievements, but there is some over-reliance on basic verbs like 'managed' and 'led'. Strengthening verbs to reflect specific achievements, such as 'spearheaded initiatives' or 'orchestrated team efforts', would enhance impact., scale=100, quantifyingImpact=While the resume includes some metrics, such as reductions in NPA, additional quantification would be beneficial. Specifying numbers in terms of 'improved efficiency by X%' or 'increased portfolio by Y%' where applicable could add value., repetitionAvoidance=There is minimal repetition of action verbs, which helps maintain engagement. A broader variety of verbs could be employed to further diversify the narrative and retain reader interest., accomplishmentLanguage=The language used is accomplishment-oriented, detailing how tasks were completed. However, more emphasis on past successes with concrete results could make the statements more compelling.}, crispness={feedback=The resume is slightly long for the level of experience presented, which may dilute its impact. Condensing sections and reducing unnecessary bullet points could help sharpen its focus., resumeLength=Covering numerous positions and competencies makes the resume slightly lengthy, potentially overwhelming the reader. Ensuring a concise format, ideally not exceeding 2 pages, would benefit clarity and focus., score=58, bulletPointsCount=There are a significant number of bullet points, particularly in recent roles, which could be reduced. Prioritize only the most impactful and relevant accomplishments to streamline information flow., fillerWords=Minimal use of filler words contributes positively, yet vigilance to avoid any redundant language should be maintained. Consider revising for directness to enhance the punchiness of key points., bulletPointLength=At times, bullet points are overly detailed, detracting from their overall effectiveness. Aim to keep each bullet concise, focusing on delivering impact with a single sentence if possible., scale=100}, qualityAddOn={feedback=There is some use of buzzwords which are not complemented by concrete examples or results. Consistency in formatting and avoidance of clichés will improve the resume's professional tone., score=64, buzzwordsCliches=The presence of terms like 'proven ability' and 'client advisory' without supportive metrics may come across as clichéd. Replacing these with specific examples that detail how these skills were utilized would be beneficial., datesFormatting=Date formatting is generally consistent, which eases readability and professional presentation. 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