Call Details

Bolna ID: 465d30e2-546d-4256-9bbb-1d35b7b11e3c

Phone: +919945820123

From: N/A

Status: failed

Processing: COMPLETED

Duration: N/A

Cost: N/A

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-11-03 11:22:24

Last Retry At:
2025-11-03 11:22:24

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 3
2025-11-03 11:20:25
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-03 11:20:28
FAILED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-03 11:22:24
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-03 11:22:24, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 1

{created_at_str=2025-11-03 05:50:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-03T05:50:25.643389, scheduled_at=2025-11-03T05:50:25.643362, custom_extractions=null, telephony_data={duration=0.0, to_number=+919945820123, provider_call_id=null, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919945820123, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=ae93033e-11b8-41c9-b9ec-a338781b6a01, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-03T05:50:28.756253, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-03 05:50:28, id=465d30e2-546d-4256-9bbb-1d35b7b11e3c, campaign_id=null, summary=null, error_message=Unsupported call number, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-03 05:50:25, status=failed}
Context Details
{recipient_phone_number=+919945820123, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, parentBolnaId=ae93033e-11b8-41c9-b9ec-a338781b6a01, attemptType=RETRY}, resume_review_id=null}