Call Details

Bolna ID: 712748c4-16c0-4653-8751-40186169eabf

Phone: +918390985670

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-11-02 18:18:24

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-11-02 18:30:22

Next Call Scheduled:
2025-11-02 18:30:22

Call Timeline 14
2025-11-02 18:18:25
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-02 18:18:28
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-02 18:18:29
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-02 18:18:58
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-02 18:18:58
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-11-02 18:18:58
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-11-02 18:24:26
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=c9c92654-b7c1-4f94-8473-c96251a24487}
2025-11-02 18:25:22
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=c9c92654-b7c1-4f94-8473-c96251a24487, status=NO_ANSWER, attempt_no=1}
2025-11-02 18:25:22
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-11-02 18:25:22
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=c9c92654-b7c1-4f94-8473-c96251a24487}
2025-11-02 18:30:26
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=a5c30828-cee4-4300-b648-e11402e6d3ff}
2025-11-02 18:30:54
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=a5c30828-cee4-4300-b648-e11402e6d3ff, status=BUSY, attempt_no=2}
2025-11-02 18:30:54
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-11-02 18:30:54
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=a5c30828-cee4-4300-b648-e11402e6d3ff}
Call History (Raw Callbacks) 9

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{created_at_str=2025-11-02 12:48:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-02T12:48:25.393642, scheduled_at=2025-11-02T12:48:25.393604, custom_extractions=null, telephony_data={duration=0.0, to_number=+918390985670, provider_call_id=b58d1de1-5dcf-4835-b6a6-040f4134ecc1, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+918390985670, recipient_data={recipient_phone_number=null, review_completed=2025-11-02 18:07:42, callback_request_id=null, is_callback=null, fullName=SHRADDHA, resume_review_id=6907504518c34103789130d9, reviewDetails={overallScore={score=62.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is generally well-organized with clearly defined sections, which aids in searchability. However, the contact details could be formatted more cleanly without the use of "+91" for a more professional look., score=68, readability=The resume maintains readability with distinct headings and bullet points. However, readability can be improved by reducing the length of the Skills and Experience sections to enhance conciseness and clarity., essentialSectionsPresence=Essential sections such as Experience, Skills, and Education are present and informative. The layout follows a logical but not strictly reverse-chronological order in the Experience sections, which could help in emphasizing recent positions more strongly., scale=100}, atsReadabilityScore={feedback=The resume is largely compatible with ATS systems as it avoids complex formatting. There is an effective use of keywords pertinent to the applicant's field and roles., score=65, scale=100, keyElementsReadableByATS=Key elements like name, contact information, and job titles are readable by ATS systems, enhancing the resume's functionality. Adding more industry-specific keywords could improve ATS matching opportunities further.}, impact={feedback=The bullet points fail to consistently use quantifiable achievements, which diminishes the resume's impact. Overall, the action words are adequate but can be improved to strengthen the narrative of accomplishments., score=58, spellCheck=The resume has been proofread carefully with no spelling errors detected. Proper grammar and punctuation are maintained throughout, contributing positively to the resume's overall presentation., bulletPointsUsage=The use of bullet points is consistent, aiding in delineating different responsibilities. However, they often lack depth and specific accomplishments, thus not fully capitalizing on their potential., weakActionVerbs=The resume frequently uses less dynamic verbs such as 'managed' or 'handled' without showcasing vigor in roles. Replacing them with impactful verbs like 'optimized' or 'accelerated' can significantly enhance presence., scale=100, quantifyingImpact=The resume rarely uses numbers to quantify achievements, which would greatly enhance the impact. For instance, specifying outcomes such as reduced downtime by a percentage or improved efficiency would be beneficial., repetitionAvoidance=There is minimal repetition in describing duties, but similar verb usage like 'Responsible for' appears frequently. Avoid reusable phrases by diversifying the language used., accomplishmentLanguage=The description of accomplishments lacks a result-oriented focus, tending towards process descriptions rather than outcomes. Words indicating achieved results should be emphasized to enhance effectiveness.}, crispness={feedback=The resume is somewhat verbose, which detracts from its crispness and conciseness. Shortening the bullet points and the Summary can sharpen the presentation., resumeLength=The length of the resume is slightly more than necessary for someone with this level of experience. Limiting content to two pages, focusing on the most relevant roles and responsibilities, would improve the resume's impact., score=56, bulletPointsCount=A high number of bullet points dilutes the impact and makes it difficult to discern key achievements. Consolidating and focusing on the most substantial contributions is recommended., fillerWords=There are several filler words that make sentences lengthy. Eliminating these can lead to a more concise and readable presentation that's easier to scan., bulletPointLength=Many bullet points are longer than necessary, containing excessive details that can obfuscate key messages. Crafting shorter, more direct statements will enhance clarity and effectiveness., scale=100}, qualityAddOn={feedback=The resume possesses a good mix of content but falls prey to some clichés. Using more original language can make the content feel fresher and more impactful., score=64, buzzwordsCliches=The presence of buzzwords such as 'excellent problem-solving' and 'good communication skills' is noted. Replacing them with specific examples of these skills in action will leave a greater impact., datesFormatting=Dates follow a consistent MMM/YYYY format, which makes for easy reading at a glance. 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