Call Details

Bolna ID: a81657b5-006d-4224-8352-30d938aa99a7

Phone: +919891585919

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-11-02 17:30:27

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-11-02 17:41:47

Next Call Scheduled:
2025-11-02 17:41:47

Call Timeline 14
2025-11-02 17:30:28
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-02 17:30:31
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-02 17:30:32
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-02 17:30:51
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-02 17:30:51
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-11-02 17:30:51
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-11-02 17:36:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=be92758e-89b8-438b-98c8-493687bc54cd}
2025-11-02 17:36:47
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=be92758e-89b8-438b-98c8-493687bc54cd, status=BUSY, attempt_no=1}
2025-11-02 17:36:47
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-11-02 17:36:47
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=be92758e-89b8-438b-98c8-493687bc54cd}
2025-11-02 17:42:26
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=0411dcc7-9256-4c5c-be29-b7b19b639669}
2025-11-02 17:42:49
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=0411dcc7-9256-4c5c-be29-b7b19b639669, status=BUSY, attempt_no=2}
2025-11-02 17:42:49
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-11-02 17:42:49
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=0411dcc7-9256-4c5c-be29-b7b19b639669}
Call History (Raw Callbacks) 9

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{created_at_str=2025-11-02 12:00:28, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-02T12:00:28.332614, scheduled_at=2025-11-02T12:00:28.332575, custom_extractions=null, telephony_data={duration=0.0, to_number=+919891585919, provider_call_id=989f5c70-9714-4a80-ade7-c805f03f2b86, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919891585919, recipient_data={recipient_phone_number=null, review_completed=2025-11-02 17:20:23, callback_request_id=null, is_callback=null, fullName=NAVODIT, resume_review_id=6907452e18c3410378912ef9, reviewDetails={overallScore={score=59.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has a good layout with clear sections for easy navigation; however, the order of the work experience is not consistent. Ensure all dates are aligned to have a more professional and organised impact. Prioritise reverse chronological order for the Work Experience section to highlight your most recent accomplishments first., score=60, readability=The resume's readability can be improved by using consistent formatting and spacing throughout. Use bold headings to improve the readability of each section for improved scannability., essentialSectionsPresence=Essential sections like Experience and Education are present and readable. The inclusion of sections like Summary and Skills adds value. Remove the "Admin" section under Sky Cables, as it is not relevant to the core biotechnology career and skills presented., scale=100}, atsReadabilityScore={feedback=To enhance ATS compatibility, include industry-specific keywords and phrases related to your target roles. Ensure your contact information and sections are clearly labeled., score=60, scale=100, keyElementsReadableByATS=The resume has all of the key elements like Full Name, Contact Information, Work Experience, and Education, which are easily readable by the ATS. Optimize your resume by using appropriate keywords and terms relevant in your industry to increase readability.}, impact={feedback=The bullet points effectively describe your responsibilities and achievements, particularly under the 'Professional Experience' section;. The inclusion of quantifiable achievements and metrics will enhance the impact of your achievements., score=62, spellCheck=A thorough spell-check would polish the resume. No obvious spelling mistakes were seen, though proofreading is always recommended to ensure perfection., bulletPointsUsage=Bullet points are used consistently and help to break up the text, making it easier to scan for information. There is an over reliance on general statements; consider adding metrics, or numbers., weakActionVerbs=Use more active and results-oriented action verbs to describe accomplishments, such as 'Spearheaded,' 'Developed,' or 'Optimized.' Avoid passive language and weak verbs like 'Responsible for'., scale=100, quantifyingImpact=The resume could benefit from more quantifiable data. Including numbers or percentages to showcase achievements would make the impact clearer. For example, quantify how your improvements impacted efficiency or cost savings., repetitionAvoidance=There is minimal repetition in action verbs. Varying the verbs and using stronger action verbs at certain places would improve impact. For instance, substitute 'Assisted' with 'Orchestrated' or 'Managed.', accomplishmentLanguage=The language used is accomplishment-oriented but can be strengthened by focusing on the outcomes of your actions. Frame your statements in terms of results and benefits.}, crispness={feedback=The resume's length is acceptable given the extensive experience, it could be more concise to improve the overall impression. Reduce wordiness in your bullet points to enhance readability and make an impact., resumeLength=The resume is slightly on the longer side. Condense the information, especially the older experience, to make it more focused and relevant to the target roles. Aim for a maximum of 2 pages., score=50, bulletPointsCount=The bullet point count is adequate but can be decreased by combining the information efficiently. This will prevent the resume from appearing cluttered and facilitate quicker readability., fillerWords=Identify and remove filler words such as 'handled', 'involved', and 'assisted'. Replace these with more vibrant and descriptive verbs to make a more concise, impacting summary of the job functions., bulletPointLength=Many bullet points are lengthy. Condensing these points would boost impact by highlighting accomplishments. Shorten sentences to make key points understandable at first glance., scale=100}, qualityAddOn={feedback=The resume uses some industry-standard language, but there are areas to target for more specific, targeted descriptions. Make sure dates are formatted properly and avoid using personal pronouns to keep a professional tone., score=65, buzzwordsCliches=Avoid general terms or cliches such as 'team player' and 'results-oriented'. Instead, elaborate on specific examples and accomplishments by highlighting actual cases. Replace generic phrases with targeted, specific achievements., datesFormatting=Ensure dates are formatted consistently throughout the resume, using the same style (e.g., Month Year or MM/YYYY). This uniformity adds to the document's neatness and professionalism., activeVoice=The use of active voice can be improved. 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