Call Details

Bolna ID: 8cdac1c7-d780-43da-ab87-fccf59d7a17a

Phone: +919560356197

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-11-02 17:23:25

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-11-02 17:34:49

Next Call Scheduled:
2025-11-02 17:34:49

Call Timeline 14
2025-11-02 17:23:26
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-02 17:23:31
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-02 17:23:34
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-02 17:23:54
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-02 17:23:54
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-11-02 17:23:54
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-11-02 17:29:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=fecc56d2-24ba-4c52-99d4-9ee601f64667}
2025-11-02 17:29:49
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=fecc56d2-24ba-4c52-99d4-9ee601f64667, status=BUSY, attempt_no=1}
2025-11-02 17:29:49
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-11-02 17:29:49
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=fecc56d2-24ba-4c52-99d4-9ee601f64667}
2025-11-02 17:35:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=4cd921b4-c684-412a-a23f-56f6063d7bde}
2025-11-02 17:36:22
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=4cd921b4-c684-412a-a23f-56f6063d7bde, status=NO_ANSWER, attempt_no=2}
2025-11-02 17:36:22
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-11-02 17:36:22
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=4cd921b4-c684-412a-a23f-56f6063d7bde}
Call History (Raw Callbacks) 9

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{created_at_str=2025-11-02 11:53:26, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-02T11:53:26.333452, scheduled_at=2025-11-02T11:53:26.333412, custom_extractions=null, telephony_data={duration=0.0, to_number=+919560356197, provider_call_id=13de7935-564c-4f45-a4b5-e062e3ba0396, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919560356197, recipient_data={recipient_phone_number=null, review_completed=2025-11-02 17:12:41, callback_request_id=null, is_callback=null, fullName=Meenakshi, resume_review_id=6907434c9f941c720e74014d, reviewDetails={overallScore={score=61.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is structured with essential sections such as Summary, Expertise, Professional Experience, and Education, which are crucial for readability. However, there is a slight need for better organization and consistency across these sections for optimal readability., score=67, readability=The overall readability is average; some bullet points are overly detailed, which could cause key points to be overlooked by the reader. Consistent formatting in font and spacing would enhance readability and cohesiveness., essentialSectionsPresence=Education and Experience sections are present but should ideally be in reverse chronological order for better impact. The listing of certifications and publications is appropriately placed but can be more highlighted to draw attention., scale=100}, atsReadabilityScore={feedback=Key details like the candidate's name, job titles, and company names are well-positioned for ATS reading, but some section labels and content structure might be improved for better machine parsing. Enhancing keyword usage related to GIS and project management could strengthen the ATS compatibility further., score=62, scale=100, keyElementsReadableByATS=Most of the fundamental elements like name, contact, and job titles are well laid out for ATS scanning. Ensuring that all roles and expertise areas are action-oriented with industry-specific keywords will optimize ATS performance.}, impact={feedback=The resume makes good use of bullet points, and some achievements are quantified, but there is room for improvement in making the impacts more tangible. Avoid using repetitive terms and consider stronger action verbs for a more dynamic presentation., score=60, spellCheck=The document is largely free of spelling errors, ensuring a professional and polished appearance. A final review is still recommended to catch any minor oversights in grammar or syntax., bulletPointsUsage=Bullet points help in making the content scannable and easier to digest, but they vary in depth and sometimes include overly detailed information. Ensuring uniform bullet length across the document would maintain interest throughout., weakActionVerbs=The document occasionally uses weak action verbs that could detract from the dynamic nature of his roles. Using stronger verbs like 'achieved', 'led', or 'improved' would convey a stronger narrative., scale=100, quantifyingImpact=Some achievements are quantified, enhancing credibility. However, expanding this across all roles and connecting achievements to specific outcomes would improve the narrative of success., repetitionAvoidance=The resume suffers slightly from repetition, especially in describing roles across different positions which could be varied for better effect. Introducing diverse vocabulary will keep the document engaging., accomplishmentLanguage=The language is generally result-focused, but it can be further refined to highlight accomplishments more effectively. Describing specific outcomes would provide a stronger illustration of the candidate's capabilities.}, crispness={feedback=The resume's length is slightly excessive for the conveyed content, containing a potential for unnecessary elaboration in bullet points. A focused approach is needed to condense and enhance the clarity of achievements and responsibilities., resumeLength=Given the experience level, the length of the resume should ideally be shortened to ensure it remains engaging while delivering all key information clearly and succinctly. Consider focusing on key achievements and responsibilities per role., score=58, bulletPointsCount=While there’s a good number of bullet points, there could be a streamlined approach to cover fewer but more impactful points. Trimming excess detail would reduce reader fatigue and highlight major contributions., fillerWords=There are filler words present that add unnecessary length to sentences. By removing such fillers, statements can become more powerful and direct, sharpening overall resume presentation., bulletPointLength=The bullet points occasionally run too long, which could dilute their impact. Shortening these to key information and avoiding detailed descriptions helps in maintaining reader interest and enhancing clarity., scale=100}, qualityAddOn={feedback=The resume occasionally uses buzzwords without clear support, which can decrease its impact. Consistent date formatting and avoiding personal pronouns will strengthen the professional tone further., score=59, buzzwordsCliches=Avoid usage of vague terms like 'dynamic' and focus more on clear, exact language about experiences and contributions. 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