Call Details

Bolna ID: 7c5a6835-f3cd-4a4f-9cbf-ef788e6424b8

Phone: +919593754780

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 36.40s

Cost: ₹5.81

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-11-02 16:45:29

Ended:
Not set

Last Processed:
2025-11-02 16:48:24

Last Retry At:
2025-11-02 16:48:24

Next Retry Scheduled:
2025-11-02 16:51:26

Next Call Scheduled:
2025-11-02 16:51:26

Call Timeline 11
2025-11-02 16:45:30
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-02 16:45:34
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-02 16:45:38
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-02 16:45:44
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-02 16:46:26
COMPLETED MAIN
CALLBACK_UPDATE
₹4.81
Duration: 36.40s
2025-11-02 16:46:26
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-11-02 16:46:26
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-11-02 16:46:30
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=specific time request, callback_id=69073d8ebf2c404091556e94, scheduled_for=2025-11-02T17:46:30.010340069}
2025-11-02 16:46:38
COMPLETED MAIN
CALLBACK_UPDATE
₹5.81
Duration: 36.40s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Callback, disposition_2=Client Busy, disposition_3=Client Driving}}}
2025-11-02 16:48:24
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-02 16:48:24, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-11-02 16:48:24
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-02 16:48:24, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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user:  hello hello
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user:  actually i'm driving now
assistant:  No worries
user:  one or two hours
assistant:  Got it, Dipankar! Safety first—let’s catch up in one or two hours then. What time works best for you?
assistant: Call will now disconnect
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user:  hello hello
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user:  actually i'm driving now
assistant:  No worries
user:  one or two hours
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assistant: Call will now disconnect
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Context Details
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