Call Details
Bolna ID:
fbe1f5b6-3370-4280-8446-e5ae39f08b0a
Phone: +919676418294
From: +918035316264
Status: completed
Processing: COMPLETED
Duration: 108.90s
Cost: ₹26.02
Hangup Details
Hangup By: Plivo
Reason: End of inputs from Bolna
Timestamps
Started:
2025-11-02 15:40:25
Ended:
Not set
Last Processed:
2025-11-02 15:44:24
Last Retry At:
2025-11-02 15:44:24
Next Retry Scheduled:
2025-11-02 15:47:51
Next Call Scheduled:
2025-11-02 15:47:51
Call Timeline 11
Call History (Raw Callbacks) 5
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user: yeah this is molly here
assistant: Hey MURLI! This is Anita from Outspark Resume Services, part of the Times of India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user: can you let me just i mean i'm outside actually can you call me in the evening
assistant: Absolutely, MURLI! What time in the evening works best for you? I want to make sure we catch you at a good moment to dive into your resume and career goals.
user: okay
assistant: Great! Just
user: so today sunday actually i am little slightly engaged so
assistant: No
user: so how about tomorrow then
assistant: Tomorrow
user: tomorrow morning around eleven am i'll be available
assistant: Perfect, MURLI! I’ve noted down tomorrow at eleven in the morning. I’ll call you then to discuss how we can turn that resume score around and get you those interview calls. Looking forward to it! Anything
user: ok done
assistant: Awesome
user: i think we'll we'll we'll discuss on the call if i i need to like do a little bit of you know dwelling on
assistant: Totally
user: what i need to like ask your support
assistant: That makes total sense, MURLI. It’s smart to think it through. Just remember, every day you wait with that resume as is, you’re missing out on chances to stand out and get noticed. Tomorrow, we’ll break down exactly what’s holding you back and how to fix it so you can start getting those interview calls. Sound good?
user: sounds great yes
assistant: Perfect! I’m
user: alright yeah we'll we'll catch up tomorrow then
assistant: Absolutely, MURLI! Looking forward to our chat tomorrow at eleven. Get ready to take your career to the next level! Have a great evening!
user: okay
assistant: Call will now disconnect
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user: yeah this is molly here
assistant: Hey MURLI! This is Anita from Outspark Resume Services, part of the Times of India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user: can you let me just i mean i'm outside actually can you call me in the evening
assistant: Absolutely, MURLI! What time in the evening works best for you? I want to make sure we catch you at a good moment to dive into your resume and career goals.
user: okay
assistant: Great! Just
user: so today sunday actually i am little slightly engaged so
assistant: No
user: so how about tomorrow then
assistant: Tomorrow
user: tomorrow morning around eleven am i'll be available
assistant: Perfect, MURLI! I’ve noted down tomorrow at eleven in the morning. I’ll call you then to discuss how we can turn that resume score around and get you those interview calls. Looking forward to it! Anything
user: ok done
assistant: Awesome
user: i think we'll we'll we'll discuss on the call if i i need to like do a little bit of you know dwelling on
assistant: Totally
user: what i need to like ask your support
assistant: That makes total sense, MURLI. It’s smart to think it through. Just remember, every day you wait with that resume as is, you’re missing out on chances to stand out and get noticed. Tomorrow, we’ll break down exactly what’s holding you back and how to fix it so you can start getting those interview calls. Sound good?
user: sounds great yes
assistant: Perfect! I’m
user: alright yeah we'll we'll catch up tomorrow then
assistant: Absolutely, MURLI! Looking forward to our chat tomorrow at eleven. Get ready to take your career to the next level! Have a great evening!
user: okay
assistant: Call will now disconnect
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Ensuring consistent format for dates improves professionalism., activeVoice=While active voice is used, varying sentence structure and incorporating stronger verbs could enhance vigor and engagement., scale=100, personalPronounsUsage=Personal pronouns are mostly avoided, maintaining an appropriate professional tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-02T10:10:34.771475, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-02 10:10:34, id=fbe1f5b6-3370-4280-8446-e5ae39f08b0a, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-02 10:10:27, status=ringing}
{created_at_str=2025-11-02 10:10:27, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-02T10:10:27.519329, scheduled_at=2025-11-02T10:10:27.519291, custom_extractions=null, telephony_data={duration=0.0, to_number=+919676418294, provider_call_id=6f313e3a-233e-4bf1-857b-faaf122f8429, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919676418294, recipient_data={recipient_phone_number=null, review_completed=2025-11-02 15:29:28, callback_request_id=null, is_callback=null, fullName=MURLI, resume_review_id=69072b0a18c3410378912a38, reviewDetails={overallScore={score=63, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has a structured format, but the duplication of contact information needs correction. Essential details should be streamlined for better readability., score=66, readability=Readability is affected by the dense text blocks and lack of clear section breaks. More visual separation between sections would enhance readability and scanning efficiency., essentialSectionsPresence=The resume contains all the necessary sections, including a detailed Professional Experience section. However, some sections like Education are not clearly separated and need reorganization., scale=100}, atsReadabilityScore={feedback=The resume is fairly comprehensive, but the introductory repetition and excessive text may confuse ATS systems. Refining sections could help improve this., score=64, scale=100, keyElementsReadableByATS=Key information such as work experience and technical skills are detailed well but need clearer formatting. Consistent section headings and elimination of redundant text would improve ATS readability.}, impact={feedback=The resume attempts to showcase achievements, but lacks consistent quantifiable impact across roles. More specific outcomes and metrics would strengthen its impact., score=62, spellCheck=Spelling is generally correct, but there are minor inconsistencies that could distract from professionalism. A thorough spell check is recommended., bulletPointsUsage=Bullet points are used to describe job roles, but many are too lengthy and lack precision. Shorter, more precise bullet points could enhance clarity and impact., weakActionVerbs=Some action verbs are weak or repetitive, such as 'Managed' and 'Conducted'. Variations and stronger alternatives would provide more dynamism., scale=100, quantifyingImpact=There are few quantifiable achievements in the resume, limiting its impact. Adding specific metrics would demonstrate a stronger sense of accomplishment., repetitionAvoidance=The resume contains repeated phrases and structure in the responsibilities listed for different positions. This repetition dilutes the impact of each section., accomplishmentLanguage=The resume would benefit from more accomplishment-focused language. Highlighting specific success stories or significant contributions with outcomes would be beneficial.}, crispness={feedback=The resume is quite lengthy, and the verbosity hinder its crispness. Simplifying language and cutting excess details will improve the overall quality., resumeLength=The length of the resume is excessive considering the typical standard and could detract from reader engagement. Consolidating information to no more than two pages is recommended., score=58, bulletPointsCount=There is an overwhelming number of bullet points throughout the document, making it difficult to distinguish key points. Limiting bullet points to focus on the most significant achievements is advisable., fillerWords=The document contains many filler words that could be omitted to refine the message. Removing these will aid in delivering a more succinct presentation., bulletPointLength=Some bullet points are overly long and wordy, which reduces their effectiveness. Condensing these into concise, impactful statements would enhance readability., scale=100}, qualityAddOn={feedback=Good effort in maintaining a formal tone but consistency issues exist. Standardizing formatting and removing overused terms are necessary., score=65, buzzwordsCliches=The resume contains several buzzwords like 'dynamic' and 'result-oriented' that lack specificity. Replacing these with concrete examples will add value., datesFormatting=Date formatting varies throughout the document, which can confuse the reader. Ensuring consistent format for dates improves professionalism., activeVoice=While active voice is used, varying sentence structure and incorporating stronger verbs could enhance vigor and engagement., scale=100, personalPronounsUsage=Personal pronouns are mostly avoided, maintaining an appropriate professional tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-02T10:10:33.77732, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-02 10:10:33, id=fbe1f5b6-3370-4280-8446-e5ae39f08b0a, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-02 10:10:27, status=initiated}
Context Details
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