Call Details

Bolna ID: 7a1632c0-54c8-415e-b817-0db6f89c70eb

Phone: +919597750375

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-11-02 14:07:26

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-11-02 14:18:59

Next Call Scheduled:
2025-11-02 14:18:59

Call Timeline 14
2025-11-02 14:07:27
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-02 14:07:32
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-02 14:07:34
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-02 14:08:10
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-02 14:08:10
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-11-02 14:08:10
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-11-02 14:13:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=b1c7d184-5314-4606-b5fe-acdd50696ab8}
2025-11-02 14:13:59
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=b1c7d184-5314-4606-b5fe-acdd50696ab8, status=BUSY, attempt_no=1}
2025-11-02 14:13:59
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-11-02 14:13:59
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=b1c7d184-5314-4606-b5fe-acdd50696ab8}
2025-11-02 14:19:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=95047d8d-b1af-4383-99ed-82009fe36088}
2025-11-02 14:20:01
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=95047d8d-b1af-4383-99ed-82009fe36088, status=BUSY, attempt_no=2}
2025-11-02 14:20:01
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-11-02 14:20:01
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=95047d8d-b1af-4383-99ed-82009fe36088}
Call History (Raw Callbacks) 9

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{created_at_str=2025-11-02 08:37:27, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-02T08:37:27.285223, scheduled_at=2025-11-02T08:37:27.285162, custom_extractions=null, telephony_data={duration=0.0, to_number=+919597750375, provider_call_id=f433f360-0a6b-4ee3-86dc-ac62f35acc67, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919597750375, recipient_data={recipient_phone_number=null, review_completed=2025-11-02 13:56:53, callback_request_id=null, is_callback=null, fullName=Srinivasan, resume_review_id=6907159a18c3410378912751, reviewDetails={overallScore={score=61.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume effectively includes essential sections such as Professional Summary, Experience, Education, Certifications, and Core Competencies. However, the sections could benefit from a clearer organization and hierarchy to facilitate easier navigation by both recruiters and ATS systems., score=65, readability=While the resume is largely readable, small improvements in formatting like adding consistent spacing and headings will assist. Refining the structure to make each section distinct can prevent the document from becoming visually overwhelming., essentialSectionsPresence=The presence of key sections like Professional Experience and Education is noted, but proper clarification and chronological ordering would enhance its impact. Preliminary read-throughs indicate the need for restructuring to prioritize current and relevant experiences., scale=100}, atsReadabilityScore={feedback=Sufficient care has been taken with keywords likely aligned to the domain and roles specified within the resume. Enhanced ATS compatibility can be achieved by ensuring simple text-based formatting without crowded info-clumps., score=67, scale=100, keyElementsReadableByATS=Key information such as name, roles, and contact details are adequately readable by most ATS. Ensuring keywords specific to strategic diplomacy and international relations are more prominently included could further optimize readability in systems used for candidate filtering.}, impact={feedback=The resume provides a robust list of responsibilities and roles, but lacks quantitative data to bolster its impact. Greater detail in the achievements could paint a more vivid picture of professional contributions., score=57, spellCheck=No significant spelling errors were detected, but proofreading remains critical for maintaining professionalism and credibility., bulletPointsUsage=The current usage of bullet points is relatively effective, but could be enhanced by breaking larger thoughts into concise, direct points. Consistent formatting of these points will make individual achievements more prominent., weakActionVerbs=Action verbs in the current format sometimes lack the strength needed to convey impact. Ensuring every action begins with dynamic, engaging verbs will elevate each role's described impact., scale=100, quantifyingImpact=Quantifying achievements is currently limited; adding metrics such as percentages, numbers, or scale of efforts would significantly improve the hiring impression. Concrete data-driven results are a powerful tool often overlooked here., repetitionAvoidance=Occasional repetition of tasks in separate roles indicates room for consolidation. More effective word choice could eliminate unnecessary reiteration and enhance textual variety., accomplishmentLanguage=Some narrative focuses more heavily on responsibilities than accomplishments. Utilizing a results-focused approach in language will provide stronger insight into the value offered.}, crispness={feedback=The resume feels a bit dense and wordy for a quick read-through. Clarifying wording and trimming excess detail will make it more digestible and appealing., resumeLength=The length corresponds to the candidate's experience level but could be condensed for optimal impact. More discernible separation between bulleted sections could aid in this refinement., score=55, bulletPointsCount=Bullet points are plentiful; reducing their number by grouping similar achievements would provide clarity. Avoid overly extensive lists to highlight key accomplishments effectively., fillerWords=Instances of filler words or expressions diminish the resume's overall crispness and should be minimized. Each word should drive purpose and clarity in conveying experience., bulletPointLength=Some bullet points are overly elongated, hindering quick readability. Shortening these—while maintaining essential content—will enhance understanding., scale=100}, qualityAddOn={feedback=The resume maintains professional quality but can improve by replacing clichés with specific examples. Consistency in styling, such as formatting and active voice, would further polish the document., score=62, buzzwordsCliches=Buzzwords dilute the impact of actual competencies and experiences. Concrete examples and outcomes are far more persuasive than overused expressions., datesFormatting=Date representation is generally consistent, but ensuring each entry follows the same format will contribute to clarity. Uniformity is key in maintaining a professional appearance., activeVoice=Predominantly active voice strengthens the text, though occasional passive statements appear. 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