Call Details

Bolna ID: bff67c98-8566-4ddf-a694-afaddddf7be4

Phone: +917892569557

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-11-02 13:34:25

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-11-02 13:45:50

Next Call Scheduled:
2025-11-02 13:45:50

Call Timeline 14
2025-11-02 13:34:27
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-02 13:34:31
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-02 13:34:34
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-02 13:35:21
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-02 13:35:21
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-11-02 13:35:21
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-11-02 13:40:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=df7c42ae-eeea-4783-b7b8-235c71e8e545}
2025-11-02 13:40:50
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=df7c42ae-eeea-4783-b7b8-235c71e8e545, status=BUSY, attempt_no=1}
2025-11-02 13:40:50
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-11-02 13:40:50
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=df7c42ae-eeea-4783-b7b8-235c71e8e545}
2025-11-02 13:46:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=74cf2c0f-64fa-41dc-8287-5723dab59d2c}
2025-11-02 13:46:49
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=74cf2c0f-64fa-41dc-8287-5723dab59d2c, status=BUSY, attempt_no=2}
2025-11-02 13:46:49
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-11-02 13:46:49
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=74cf2c0f-64fa-41dc-8287-5723dab59d2c}
Call History (Raw Callbacks) 9

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{created_at_str=2025-11-02 08:04:27, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-02T08:04:27.0436, scheduled_at=2025-11-02T08:04:27.043571, custom_extractions=null, telephony_data={duration=0.0, to_number=+917892569557, provider_call_id=d1191475-a7ee-4ab2-9f23-a74f6dc91487, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+917892569557, recipient_data={recipient_phone_number=null, review_completed=2025-11-02 13:24:10, callback_request_id=null, is_callback=null, fullName=Gurudatta, resume_review_id=69070dd618c34103789125f4, reviewDetails={overallScore={score=63.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume's layout is structured for readability with clear sections. However, there are some minor organizational issues that slightly hinder optimal readability., score=68, readability=Readability is good but could be improved by refining section headers and bulleting key points more clearly. Content is dense but can be made clearer with improved spacing and formatting., essentialSectionsPresence=All essential sections like Experience, Education, and Skills are present and well-detailed. The chronological order is mostly correct but needs slight adjustments to highlight the most recent roles efficiently., scale=100}, atsReadabilityScore={feedback=The resume is largely compatible with ATS systems, though improvements can be made for keyword optimization. Reviewing industry-specific keywords will enhance visibility., score=67, scale=100, keyElementsReadableByATS=Key elements such as the name, contact information, and recent roles are readable by ATS. Further emphasis on role-specific terms will improve ATS parsing.}, impact={feedback=The resume displays a strong impact with the use of action verbs and quantifiable achievements throughout. More varied verbs and detailed metrics could enhance the impact further., score=62, spellCheck=Spelling is accurate throughout the document. Review for minor grammatical errors to ensure complete precision., bulletPointsUsage=Bullet point usage aids in conveying responsibilities and achievements concisely. However, there is room to improve the clarity and punch of each bullet point., weakActionVerbs=Action verbs are generally strong, but occasionally weak verbs dilute the impact. Exploring synonyms and alternatives will bolster statements., scale=100, quantifyingImpact=Quantification of achievements is present but could be richer in some sections. Adding specific numbers wherever possible will strengthen the overall impact., repetitionAvoidance=There is a bit of repetition in terms of phrasing and roles. Efforts should be made to introduce variety to maintain the reader's interest., accomplishmentLanguage=The language is geared towards accomplishments and results, effectively communicating success. Consistent use of this style across the resume is recommended.}, crispness={feedback=The resume is somewhat verbose and could benefit from trimming redundant details. Conciseness will enhance the recruiter's experience of reviewing it., resumeLength=The resume is slightly lengthy, suggesting a refinement to focus on the most impactful achievements. Aim for a two-page limit if possible., score=58, bulletPointsCount=The number of bullet points is high, leading to information overload. Reducing them by focusing on key achievements will help., fillerWords=Filler words are prevalent and dilute the strength of statements. 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