Call Details

Bolna ID: d0b6c8ec-064f-4898-903c-c0c245ef4311

Phone: +917977216320

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-11-02 12:59:28

Ended:
Not set

Last Processed:
2025-11-02 13:09:24

Last Retry At:
2025-11-02 13:09:24

Next Retry Scheduled:
2025-11-02 13:05:25

Next Call Scheduled:
2025-11-02 13:05:25

Call Timeline 14
2025-11-02 12:59:29
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-02 12:59:32
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-02 12:59:34
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-02 13:00:25
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-02 13:00:25
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-11-02 13:00:25
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-11-02 13:06:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=fc947f7f-9b27-48a9-a360-f6d9a051bc57}
2025-11-02 13:08:21
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=fc947f7f-9b27-48a9-a360-f6d9a051bc57, status=COMPLETED, attempt_no=1}
2025-11-02 13:08:21
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=fc947f7f-9b27-48a9-a360-f6d9a051bc57, attempt_no=1, reason=Retry attempt succeeded}
2025-11-02 13:08:21
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=fc947f7f-9b27-48a9-a360-f6d9a051bc57}
2025-11-02 13:09:24
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-02 13:09:24, message=Successfully fetched and saved additional details}
2025-11-02 13:19:11
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=fc947f7f-9b27-48a9-a360-f6d9a051bc57, status=COMPLETED, attempt_no=1}
2025-11-02 13:19:11
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=fc947f7f-9b27-48a9-a360-f6d9a051bc57, attempt_no=1, reason=Retry attempt succeeded}
2025-11-02 13:19:11
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=fc947f7f-9b27-48a9-a360-f6d9a051bc57}
Call History (Raw Callbacks) 8

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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  ok tell me
assistant:  Great! I saw your resume review score came in below eighty — that’s a clear sign your resume isn’t showing your true potential to recruiters. Can I ask, what’s your main goal right now? Are you actively job hunting, thinking about a career shift, or something else?
user:  no i'm actually looking for job
assistant:  Got it, looking for a job can be tough when your resume isn’t opening doors. Tell me, how many interviews have you been getting with your current resume?
user:  medicine
assistant:   Ah, so you’re looking for a job in medicine. That’s a competitive field, right? Your resume needs to highlight the right skills and experiences that medical recruiters are hunting for. 

Quick question — have you been getting interview calls for the kind of medical roles you want? Or is it mostly silence
user:  no no
assistant:   Yeah, that
user:  i don't have experience in medical
assistant:  Ah, that’s important to know. So you’re aiming to break into medicine without prior experience. That’s definitely possible, but your resume has to work extra
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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  ok tell me
assistant:  Great! I saw your resume review score came in below eighty — that’s a clear sign your resume isn’t showing your true potential to recruiters. Can I ask, what’s your main goal right now? Are you actively job hunting, thinking about a career shift, or something else?
user:  no i'm actually looking for job
assistant:  Got it, looking for a job can be tough when your resume isn’t opening doors. Tell me, how many interviews have you been getting with your current resume?
user:  medicine
assistant:   Ah, so you’re looking for a job in medicine. That’s a competitive field, right? Your resume needs to highlight the right skills and experiences that medical recruiters are hunting for. 

Quick question — have you been getting interview calls for the kind of medical roles you want? Or is it mostly silence
user:  no no
assistant:   Yeah, that
user:  i don't have experience in medical
assistant:  Ah, that’s important to know. So you’re aiming to break into medicine without prior experience. That’s definitely possible, but your resume has to work extra
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{created_at_str=2025-11-02 07:29:29, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-02T07:29:29.211132, scheduled_at=2025-11-02T07:29:29.211093, custom_extractions=null, telephony_data={duration=0.0, to_number=+917977216320, provider_call_id=7706dffb-3f40-47b7-8c7e-e3f2adbb7d9d, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+917977216320, recipient_data={recipient_phone_number=null, review_completed=2025-11-02 12:48:39, callback_request_id=null, is_callback=null, fullName=Nilofar, resume_review_id=6907058c18c3410378912403, reviewDetails={overallScore={score=58, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes essential sections such as Objective Summary, Academic Qualifications, Technical Skills, and Experience, but lacks proper organization in some areas. It would benefit from a clearer structure separating skills, achievements, and responsibilities., score=62, readability=The readability is compromised due to long lists and lack of bullet points in some sections, which can overwhelm the reader. Improving section headers and utilizing white space effectively would enhance readability and make it more ATS-friendly., essentialSectionsPresence=While the essential sections are present, the experience should be highlighted using proper formatting and bullet point usage to make it more accessible. Additionally, the absence of a Skills Summary or Profile Section is noticeable and could add value to the resume., scale=100}, atsReadabilityScore={feedback=The resume's ATS readability is fair, with clearly defined contact details and sections. However, inconsistent formatting and lack of keywords may hinder full ATS compatibility., score=65, scale=100, keyElementsReadableByATS=Key elements such as contact information, full name, and experience are generally readable by ATS, but inconsistency in date format and lack of section headers can affect parsing.}, impact={feedback=The resume lacks quantifiable achievements and mostly lists responsibilities rather than results. It could be improved by including numbers or metrics to demonstrate measurable impact and accomplishments., score=58, spellCheck=There is a spelling mistake in 'comapny' that should be corrected. Regular spell-checking can prevent such errors, which detract from the professional impression of the resume., bulletPointsUsage=The usage of bullet points is inconsistent and often absent, which decreases the readability and impact of the content. Implementing consistent bullet points would help structure information better and highlight achievements., weakActionVerbs=The language of the resume relies on weak verbs like 'handling' and 'doing.' Stronger, descriptive action verbs like 'implemented' or 'achieved' would significantly enhance the impact., scale=100, quantifyingImpact=The resume does not include specific achievements with verifiable metrics, which weakens its impact. Including data like 'Managed accounts with a turnover of X%' could improve this aspect., repetitionAvoidance=There is some repetition of tasks and responsibilities across different job roles without offering new insights. Streamlining the content to avoid redundancy would make the resume more impactful., accomplishmentLanguage=While responsibilities are clear, the use of accomplishment-oriented language is minimal. Emphasizing contributions, such as 'Led the team to reduce costs by 15%,' would add value.}, crispness={feedback=The resume is longer than necessary given the experience level and repeats similar duties in multiple roles. Reducing repetitive content and summarizing older experiences can help in keeping it concise., resumeLength=At nearly two pages, the other jobs that are older than 10 years should be kept brief or summarized, reducing the overall length of the document. Limiting the resume to one page where possible would benefit its crispness., score=50, bulletPointsCount=The number of bullet points is insufficient in key sections like Experience to effectively summarize responsibilities and achievements. Ensuring each role has a similar number of bullet points can improve balance., fillerWords=Filler words like 'doing' add little value and should be omitted to tighten the language. Concentrating on action-oriented and specific language will contribute to a crisper resume., bulletPointLength=The bullet points tend to be overly verbose and include unnecessary detail, leading to cluttered sections. Condensing each point to focus on the core responsibility would improve clarity., scale=100}, qualityAddOn={feedback=Buzzwords and clichés are moderately used, and could be replaced with more specific achievements and skills to enhance value. Adhering to consistent stylistic and date formatting is crucial for a polished appearance., score=55, buzzwordsCliches=The resume uses generic terms like 'good communication skills' that could be replaced with specific examples or results. Avoiding clichés like 'performance-driven' without context would strengthen the narrative., datesFormatting=Date formatting is inconsistent, which can confuse readers and ATS. 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Context Details
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