Call Details

Bolna ID: ed188f93-2c4f-4d55-adcf-3d3aa29afaa8

Phone: +917411169090

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-11-02 12:33:26

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-11-02 12:44:49

Next Call Scheduled:
2025-11-02 12:44:49

Call Timeline 14
2025-11-02 12:33:27
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-02 12:33:30
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-02 12:33:31
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-02 12:33:43
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-02 12:33:43
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-11-02 12:33:43
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-11-02 12:39:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=898aeea2-f9f5-432f-a100-91fa8caa2316}
2025-11-02 12:39:49
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=898aeea2-f9f5-432f-a100-91fa8caa2316, status=BUSY, attempt_no=1}
2025-11-02 12:39:49
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-11-02 12:39:49
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=898aeea2-f9f5-432f-a100-91fa8caa2316}
2025-11-02 12:45:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=4beb00d4-82c0-4737-81e6-e6cd17cc60b2}
2025-11-02 12:45:29
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=4beb00d4-82c0-4737-81e6-e6cd17cc60b2, status=FAILED, attempt_no=2}
2025-11-02 12:45:29
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-11-02 12:45:29
FAILED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=4beb00d4-82c0-4737-81e6-e6cd17cc60b2}
Call History (Raw Callbacks) 7

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Correct date formats and use of active voice generally adhere to stylistic norms., score=62, buzzwordsCliches=The resume uses some general terms, which can dilute its impact. Replace clichés with specific examples and outcomes to add depth and individuality., datesFormatting=Dates are consistently formatted, aiding clarity and coherence. Continue using this uniform approach for a clean narrative., activeVoice=Active voice is predominantly used, but some areas could benefit from stronger action phrases. Strengthening this aspect conveys confidence and decisiveness., scale=100, personalPronounsUsage=The resume correctly avoids personal pronouns, maintaining a professional tone. This approach supports a focus on achievements rather than subjective claims.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-02T07:03:31.501428, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-02 07:03:31, id=ed188f93-2c4f-4d55-adcf-3d3aa29afaa8, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-02 07:03:27, status=ringing}

{created_at_str=2025-11-02 07:03:27, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-02T07:03:27.442941, scheduled_at=2025-11-02T07:03:27.442903, custom_extractions=null, telephony_data={duration=0.0, to_number=+917411169090, provider_call_id=b3544a93-8ff8-455f-a016-1d9d9f188de9, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917411169090, recipient_data={recipient_phone_number=null, review_completed=2025-11-02 12:22:38, callback_request_id=null, is_callback=null, fullName=SHAIK, resume_review_id=6906ff879f941c720e73f5b1, reviewDetails={overallScore={score=61.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has a clear structure with sections for experience, education, and skills. However, the Career Objective could be more concise to improve readability., score=67, readability=Overall readability is good, with a logical structure that guides the reader through the candidate's career history. Improving the conciseness of the Career Objective could further enhance clarity., essentialSectionsPresence=Essential sections such as Professional Experience and Education are present and well-organized. Minor adjustments in order might further enhance the logical flow of information., scale=100}, atsReadabilityScore={feedback=The resume's format is largely compatible with ATS requirements, enhancing its searchability. Using industry-specific keywords could further optimize it for ATS parsing., score=66, scale=100, keyElementsReadableByATS=Key sections like contact information and professional experience are well-structured for ATS readability. Adding more specific role-related keywords can improve matching accuracy in systems.}, impact={feedback=The resume includes bullet points, but the impact is not consistently quantified. Action verbs are used, but more dynamic terms could further elevate the achievements described., score=58, spellCheck=Spelling appears accurate without noticeable errors, suggesting careful proofreading. Maintain this attention to detail to preserve the document's professional tone., bulletPointsUsage=Bullet points are appropriately used to list responsibilities and achievements, which enhances the document's skimmability. However, some bullet points could be more concise and focused on results., weakActionVerbs=Action verbs are present but could be stronger; consider revising to more impactful verbs. Using terms like 'spearheaded' or 'transformed' instead of 'managed' can enhance perception., scale=100, quantifyingImpact=There is a lack of quantifiable achievements, which could add significant value to the resume. Consider including specific numbers or percentages to clearly demonstrate the impact of actions., repetitionAvoidance=Repetition of action verbs is minimal, but varying vocabulary further could strengthen the resume's effectiveness. Introducing new verbs can keep the reader engaged and highlight versatility., accomplishmentLanguage=The resume focuses more on responsibilities than accomplishments; rephrasing to an outcome-oriented format would be beneficial. Highlighting successes and their impacts will set this resume apart.}, crispness={feedback=While the resume is well-organized, some sections contain lengthy bullet points that could be condensed. Reducing the text's verbosity will increase its crisp readability and effectiveness., resumeLength=The resume's length is appropriate for the experience level, but trimming certain sections could provide a clearer overview. Aim for a summary that highlights only the most impactful experiences., score=55, bulletPointsCount=The number of bullet points is adequate, but not all are equally valuable; prioritizing more substantial achievements will enhance focus. Consider limiting to the most relevant points per role., fillerWords=The presence of filler words dilutes the overall message; removing them can clarify key achievements. Streamlining language will make the resume more persuasive and concise., bulletPointLength=Some bullet points are excessively long, impacting the document's crispness. Shortening them will ensure each point is direct and impactful., scale=100}, qualityAddOn={feedback=Avoidance of buzzwords and clichés like 'dynamic' could improve resume authenticity. Correct date formats and use of active voice generally adhere to stylistic norms., score=62, buzzwordsCliches=The resume uses some general terms, which can dilute its impact. Replace clichés with specific examples and outcomes to add depth and individuality., datesFormatting=Dates are consistently formatted, aiding clarity and coherence. Continue using this uniform approach for a clean narrative., activeVoice=Active voice is predominantly used, but some areas could benefit from stronger action phrases. Strengthening this aspect conveys confidence and decisiveness., scale=100, personalPronounsUsage=The resume correctly avoids personal pronouns, maintaining a professional tone. This approach supports a focus on achievements rather than subjective claims.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-02T07:03:30.599659, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-02 07:03:30, id=ed188f93-2c4f-4d55-adcf-3d3aa29afaa8, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-02 07:03:27, status=initiated}