Call Details

Bolna ID: 507c91d6-2f9f-4df9-b81f-2495f8f9f9f4

Phone: +917026547473

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-11-02 12:08:25

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-11-02 12:19:32

Next Call Scheduled:
2025-11-02 12:19:32

Call Timeline 14
2025-11-02 12:08:26
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-02 12:08:30
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-02 12:08:31
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-02 12:08:37
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-02 12:08:37
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-11-02 12:08:37
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-11-02 12:14:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=acf75b6b-2373-46de-9d57-86188b0fc76a}
2025-11-02 12:14:32
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=acf75b6b-2373-46de-9d57-86188b0fc76a, status=BUSY, attempt_no=1}
2025-11-02 12:14:32
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-11-02 12:14:32
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=acf75b6b-2373-46de-9d57-86188b0fc76a}
2025-11-02 12:20:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=fb2c3e29-7fdc-476a-a4ab-379d15a14d49}
2025-11-02 12:20:44
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=fb2c3e29-7fdc-476a-a4ab-379d15a14d49, status=BUSY, attempt_no=2}
2025-11-02 12:20:44
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-11-02 12:20:44
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=fb2c3e29-7fdc-476a-a4ab-379d15a14d49}
Call History (Raw Callbacks) 9

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{created_at_str=2025-11-02 06:38:26, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-02T06:38:26.394806, scheduled_at=2025-11-02T06:38:26.394766, custom_extractions=null, telephony_data={duration=0.0, to_number=+917026547473, provider_call_id=525812e1-b76f-41da-8ce7-f9096428afa1, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+917026547473, recipient_data={recipient_phone_number=null, review_completed=2025-11-02 11:57:39, callback_request_id=null, is_callback=null, fullName=Madhukar, resume_review_id=6906f9ac18c3410378912173, reviewDetails={overallScore={score=60, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume is straightforward but lacks visual distinction and ease of navigation. Adding section headers and spacing would significantly improve readability, helping guide both ATS and human readers through the content., score=65, readability=While the content is readable, minor improvements such as consistent spacing and alignment would improve overall flow. Consistency in font and style usage across sections would enhance professional appearance., essentialSectionsPresence=Essential sections like Experience and Education are present; however, listing them in reverse chronological order would enhance the resume's effectiveness. The addition of a clear 'Skills' and 'Computer Applications' section helps ATS systems identify relevant competencies, but the 'Personal Details' and 'Declaration' sections are unnecessary and can be removed., scale=100}, atsReadabilityScore={feedback=The resume structure appears generally compatible with ATS systems, capturing basic contact and professional details effectively. 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More detailed, achievement-focused statements would provide clearer evidence of success., weakActionVerbs=Many of the action verbs lack weight and fail to convey significant impact or accomplishments. Opting for more powerful verbs such as 'enhanced', 'optimized', or 'led' rather than 'prepared' or 'performed' could improve this., scale=100, quantifyingImpact=The resume lacks quantified results or metrics to underscore achievements, which are crucial for demonstrating impact. Adding numeric values or statistics where applicable, such as 'improved process efficiency by X%', would strengthen this aspect., repetitionAvoidance=There is noticeable repetition in the verbs used, suggesting a lack of variety or dynamism in the wording. Using a thesaurus or replacing repeated phrases with more diverse action verbs could enhance engagement., accomplishmentLanguage=The language is largely task-focused rather than accomplishment-oriented, which diminishes the visible outcomes of performed duties. Rephrasing tasks to outcomes, like 'achieved X result through action', would enhance this.}, crispness={feedback=The resume is longer than necessary for the level of experience, which can obscure key achievements. Shortening some sections and focusing more on the most recent, relevant work would better showcase expertise., resumeLength=The resume is slightly extended for someone with this amount of experience, which can dilute the impact of stronger sections. Condensing the content to one page might enhance its crispness and focus., score=52, bulletPointsCount=The bullet points used are numerous but often list simple task responsibilities without conveying impact. Reducing the number of points for more significant roles can highlight major achievements better., fillerWords=There are several instances of filler words that can be trimmed to make statements more direct. Reducing such excess verbiage can lead to a more concise, impactful resume., bulletPointLength=Some bullet points are overly verbose and contain unnecessary filler words, which can cloud key information. Brevity and precision in each point would improve readability and comprehension., scale=100}, qualityAddOn={feedback=The use of language generally avoids excessive buzzwords but could benefit from greater specificity and less formality. Ensuring all descriptive phrases are clear and relevant would enhance clarity and engagement., score=60, buzzwordsCliches=Buzzwords like 'result-oriented' provide little actionable insight and should be substituted with specific achievements or qualities. Clearer articulation of experiences using concrete examples would eliminate cliché reliance., datesFormatting=Date formatting is inconsistent at times, with some years appearing alongside roles but not others, which can confuse readers. Standardizing date formats across all sections would enhance professionalism and reduce confusion., activeVoice=Although most of the resume uses active voice, some sections read as though they're more passive or narrative-driven. Strengthening the active voice usage by restructuring sentences can make the content more declarative., scale=100, personalPronounsUsage=The resume appropriately avoids personal pronouns, maintaining a professional tone throughout. This practice aligns well with formal resume standards and should be continued.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-02T06:38:37.86529, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-02 06:38:37, id=507c91d6-2f9f-4df9-b81f-2495f8f9f9f4, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=20, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=20}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-02 06:38:26, status=busy}

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