Call Details

Bolna ID: cc259562-3406-41ad-8e7e-8b10ad95a013

Phone: +919971511743

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-11-01 17:22:24

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-11-01 17:33:49

Next Call Scheduled:
2025-11-01 17:33:49

Call Timeline 14
2025-11-01 17:22:25
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-01 17:22:28
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-01 17:22:31
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-01 17:22:49
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-01 17:22:49
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-11-01 17:22:49
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-11-01 17:28:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=2335fed7-9923-4197-926c-9e501093ab6d}
2025-11-01 17:28:49
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=2335fed7-9923-4197-926c-9e501093ab6d, status=BUSY, attempt_no=1}
2025-11-01 17:28:49
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-11-01 17:28:49
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=2335fed7-9923-4197-926c-9e501093ab6d}
2025-11-01 17:34:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=9c3f973d-af9c-4291-8f58-00a82ff4848e}
2025-11-01 17:34:49
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=9c3f973d-af9c-4291-8f58-00a82ff4848e, status=BUSY, attempt_no=2}
2025-11-01 17:34:49
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-11-01 17:34:49
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=9c3f973d-af9c-4291-8f58-00a82ff4848e}
Call History (Raw Callbacks) 9

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{created_at_str=2025-11-01 11:52:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-01T11:52:25.338449, scheduled_at=2025-11-01T11:52:25.338424, custom_extractions=null, telephony_data={duration=0.0, to_number=+919971511743, provider_call_id=7fea5d5d-722e-456b-b64c-21bce56960fc, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919971511743, recipient_data={recipient_phone_number=null, review_completed=2025-11-01 17:11:33, callback_request_id=null, is_callback=null, fullName=HARSH, resume_review_id=6905f1be9f941c720e73d5be, reviewDetails={overallScore={score=63.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume possesses a coherent structure with clear sections that make navigability easy. Key elements like contact details, work experience, and education are well-placed, though the format could be enhanced for better aesthetics., score=67, readability=The resume is fairly readable with adequate spacing and font size, but occasionally dense paragraphs in the experience section might hinder quick skimming. Addressing these could improve readability further., essentialSectionsPresence=The essential sections such as Experience and Education are present and filled with relevant information. Summary and Skills sections also add value, but Additional Information could be revised or condensed., scale=100}, atsReadabilityScore={feedback=Key elements such as name, title, and contact details are positioned suitably for ATS parsing, which aids in system compatibility. Minor structural improvements might further benefit ATS readability., score=66, scale=100, keyElementsReadableByATS=Essential details are clear and visible for ATS, yet incorporating more industry-specific keywords can increase ATS compatibility. Ensuring all text is machine-readable without complex formatting will also assist.}, impact={feedback=The resume demonstrates a strong attempt to highlight achievements with quantitative data, which is commendable. However, some language lacks the robust impact it might otherwise have with varied and stronger action verbs., score=62, spellCheck=The resume is mostly free of spelling errors, but a thorough spell check remains advisable to ensure absolute accuracy., bulletPointsUsage=Bullet points are used consistently, making it easy to parse information quickly. The bulleted achievements are well-written, yet could be improved with a more standardized format across sections., weakActionVerbs=While there are few action verbs present, they occasionally lack strength or differentiation. Substituting these with more vigorous verbs can enhance the narrative., scale=100, quantifyingImpact=Quantifiable achievements are highlighted, such as the number of automation solutions delivered. There are opportunities to introduce additional specific metrics to further demonstrate impact., repetitionAvoidance=There is some noticeable repetition in the action descriptions which detracts from the uniqueness of each role's responsibilities. More varied language can bolster differentiation between job roles., accomplishmentLanguage=Usage of accomplishment-oriented language is apparent, but could be more diversified to stress significant impacts. Shifting some descriptions to show the result-driven nature of tasks could reinforce this.}, crispness={feedback=While the content of the resume is substantive, there is a slight tendency towards wordiness that can potentially obscure key points. Taking a more concise approach may significantly enhance clarity and impact., resumeLength=The length seems aligned with your level of experience but could be tightened to eliminate minor redundancies. Consider focusing on the most impactful roles and achievements to streamline content., score=58, bulletPointsCount=There is a robust usage of bullet points, yet some points might benefit from consolidation. Ensuring each point remains succinct and focused will optimize their readability and effectiveness., fillerWords=A few bullet points could benefit from a reduction in filler words to enhance clarity. Striving for precise, impactful language will aid in creating a stronger impression., bulletPointLength=Some bullet points are overly detailed, requiring refinement for brevity. Aim for concise phrases while retaining the core message to improve absorption of details., scale=100}, qualityAddOn={feedback=The resume largely maintains stylistic coherence, adhering to professional norms in presentation. Nevertheless, minor adjustments in phrasing and formatting could augment its quality., score=65, buzzwordsCliches=Buzzwords are minimal, though some phrases may come across as clichéd. Opt for specific, original language to more effectively convey your unique professional narrative., datesFormatting=The date format is relatively consistent throughout with no major issues spotted. 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