Call Details

Bolna ID: 4e368604-825d-42e5-bdf7-21cbd8419e5b

Phone: +919597892814

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-11-01 16:13:24

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-11-01 16:24:57

Next Call Scheduled:
2025-11-01 16:24:57

Call Timeline 14
2025-11-01 16:13:25
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-01 16:13:28
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-01 16:13:33
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-01 16:14:04
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-01 16:14:04
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-11-01 16:14:04
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-11-01 16:19:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=67d02862-b5a4-440b-a6f4-22b99679f125}
2025-11-01 16:19:57
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=67d02862-b5a4-440b-a6f4-22b99679f125, status=BUSY, attempt_no=1}
2025-11-01 16:19:57
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-11-01 16:19:57
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=67d02862-b5a4-440b-a6f4-22b99679f125}
2025-11-01 16:25:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=5bfc56c0-7ed2-44d2-ab8e-622fb01fc052}
2025-11-01 16:25:51
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=5bfc56c0-7ed2-44d2-ab8e-622fb01fc052, status=BUSY, attempt_no=2}
2025-11-01 16:25:51
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-11-01 16:25:51
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=5bfc56c0-7ed2-44d2-ab8e-622fb01fc052}
Call History (Raw Callbacks) 9

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{created_at_str=2025-11-01 10:43:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-01T10:43:25.44012, scheduled_at=2025-11-01T10:43:25.440092, custom_extractions=null, telephony_data={duration=0.0, to_number=+919597892814, provider_call_id=41955c77-4dc0-4028-9c3f-caf7c1598a86, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919597892814, recipient_data={recipient_phone_number=null, review_completed=2025-11-01 16:02:27, callback_request_id=null, is_callback=null, fullName=JAGADEESAN., resume_review_id=6905da8b18c341037890fe93, reviewDetails={overallScore={score=59, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume is fairly structured but lacks sections such as a dedicated summary and a clear heading for skills. Consider rearranging your sections so the most critical parts, like Work Experience, come first., score=61, readability=The resume is generally readable but becomes cluttered with information due to a lack of section headers and space management. Improved spacing and consistent formatting would enhance overall readability., essentialSectionsPresence=Your resume includes key sections such as Experience, Education, and Skills. However, a dedicated section for Achievements would further strengthen the resume., scale=100}, atsReadabilityScore={feedback=The resume generally accommodates ATS parsing but misses significant keyword optimization for specific job roles. Incorporating relevant keywords is essential to increase ATS compatibility., score=65, scale=100, keyElementsReadableByATS=Key elements like contact information and experience are clearly present for ATS readability. However, specifying job titles more prominently could improve parsing efficiency.}, impact={feedback=The resume includes some impactful experiences, but lacks quantifiable metrics that demonstrate achievements, such as percentage improvements or cost savings. Consider incorporating strong action verbs to elevate the significance of each role listed., score=57, spellCheck=No significant spelling errors were noted but ensure consistent formatting and avoid minor typos by proofreading., bulletPointsUsage=The use of bullet points is consistent but lacks the brevity and focus to make each point impactful. Tightening the language of bullet points can increase the clarity and attention to each role's value., weakActionVerbs=The document uses some weak verbs that convey basic responsibilities. Replace words like 'responsible for' with more assertive verbs like 'led' or 'achieved' to improve the resume’s impact., scale=100, quantifyingImpact=Little quantifiable data are provided to demonstrate achievements. Including metrics could better illustrate the impact of past roles., repetitionAvoidance=Several action verbs and phrases are repeated, which can dilute the impact. Try introducing varied verb usage to maintain engagement throughout the sections., accomplishmentLanguage=The language tends to describe duties rather than achievements. Shifting the focus to what you accomplished can portray your effectiveness.}, crispness={feedback=The resume spans too long for the candidate's experience, with some verbosity in certain bullet points. Reducing the overall length and focusing on concise bullet points will improve crispness., resumeLength=The length exceeds the recommended one to two pages for professionals with under ten years of experience. Shorten by removing redundant or less critical information., score=52, bulletPointsCount=While there are enough bullet points, their focus and conciseness are unoptimized. Reducing extraneous details in each point will benefit the overall readability., fillerWords=The resume includes filler words and phrases that do not add value. Trimming these words can lead to clearer and more powerful statements., bulletPointLength=The bullet points are generally too lengthy and contain excessive jargon. Aim for succinct sentences to convey meaning effectively., scale=100}, qualityAddOn={feedback=The resume incorporates industry-relevant terminology, yet falls into clichéd language occasionally. Strive for precise language that stands out to employers., score=60, buzzwordsCliches=Terms like 'innovation' and 'teamwork' are overused without specific examples. 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