Call Details
Bolna ID:
08f5a00d-6f34-4a39-a8ce-6ff696a49404
Phone: +917598614213
From: +918035316264
Status: completed
Processing: COMPLETED
Duration: 11.70s
Cost: ₹0.75
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
2025-11-01 15:28:25
Ended:
Not set
Last Processed:
2025-11-01 15:30:25
Last Retry At:
2025-11-01 15:30:25
Next Retry Scheduled:
2025-11-01 15:34:05
Next Call Scheduled:
2025-11-01 15:34:05
Call Timeline 10
Call History (Raw Callbacks) 5
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Agent: Hi Navaneetha, how can I assist you today?
User: I have a question about my recent order.
Agent: Sure, what would you like to know?
User: I want to check the status of my order.
Agent: Let me pull up your order details.
User: Thank you.
Agent: Your order is currently being processed and should be shipped within the next 2-3 days.
User: Great! Thank you for the update.
Agent: You're welcome! Is there anything else I can help you with?
User: No, that's all for now.
Agent: Alright, have a great day!
User: You too, bye!
Agent: Goodbye!
### Summary:
Navaneetha contacted the agent to inquire about the status of a recent order. The agent informed Navaneetha that the order is being processed and will be shipped in 2-3 days. Navaneetha thanked the agent and ended the call., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "No Answer", "disposition_2": "", "disposition_3": ""}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=No Answer, disposition_2=, disposition_3=}}}, smart_status=not_started, conversation_duration=11.7, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=46, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=24, welcome_message_cache=false, welcome_message_characters=22}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=233, input=10}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=233, input=10, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-01 09:58:26, status=completed}
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, updated_at=2025-11-01T09:59:02.580489, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-01 09:59:02, id=08f5a00d-6f34-4a39-a8ce-6ff696a49404, campaign_id=null, summary=User: Yes, this is Navaneetha.
Agent: Hi Navaneetha, how can I assist you today?
User: I have a question about my recent order.
Agent: Sure, what would you like to know?
User: I want to check the status of my order.
Agent: Let me pull up your order details.
User: Thank you.
Agent: Your order is currently being processed and should be shipped within the next 2-3 days.
User: Great! Thank you for the update.
Agent: You're welcome! Is there anything else I can help you with?
User: No, that's all for now.
Agent: Alright, have a great day!
User: You too, bye!
Agent: Goodbye!
### Summary:
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However, the chronology of the Experience section needs adjustments to highlight recent experiences first., score=65, readability=Overall readability is good, but there are instances where text density could be reduced for a more breezy reading experience. Utilizing more white space could assist in enhancing clarity and readability., essentialSectionsPresence=While the Experience and Education sections are present and adequately detailed, the Supporting Areas and Certifications could be either condensed or relocated for better flow., scale=100}, atsReadabilityScore={feedback=The resume is largely ATS compliant, with appropriately labeled sections aiding in parsing. Increasing the use of role-specific keywords will further enhance searchability within ATS systems., score=62, scale=100, keyElementsReadableByATS=Most key information is well-organized, ensuring ATS systems can correctly parse essential data. Enhancing keyword optimization specific to the job field can further improve ATS compatibility.}, impact={feedback=The resume lists responsibilities and achievements that demonstrate a solid understanding of each role's requirements. However, it lacks quantifiable metrics that can improve the impact of the accomplishments stated., score=58, spellCheck=The resume is mostly free of spelling errors, although a few minor ones can benefit from a double-check. Ensuring accuracy here can positively influence the resume's professional appearance., bulletPointsUsage=The bullet points are generally well-used but could be enhanced by ensuring each point addresses a specific achievement clearly. Focusing on action-oriented results can aid in increasing clarity., weakActionVerbs=There is substantial use of weak verbs that fail to convey definitive achievement. Replacing them with powerful verbs like 'achieved,' 'designed,' or 'implemented' would improve engagement., scale=100, quantifyingImpact=Achievements mentioned, while descriptive, lack numerical context which may support stronger impact demonstration. Adding specific figures or percentages will help in creating a stronger impression., repetitionAvoidance=Repetition of action verbs is prevalent, which makes various achievements blend into one another. Introducing diverse verbs can maintain reader engagement and highlight accomplishments better., accomplishmentLanguage=Using a results-driven language is limited, affecting the strength of the resume. Articulate accomplishments by focusing on outcomes achieved because of specific actions.}, crispness={feedback=The resume presents an extensive background which can be somewhat overwhelming. Streamlining content to focus on key achievements and relevant roles can improve its crispness substantially., resumeLength=At four pages, the resume is excessively long for most industry standards. Aiming to condense it to two pages at most would align better with expectations and improve focus., score=52, bulletPointsCount=There are numerous bullet points which dilute focus on main achievements. Prioritizing core responsibilities and eliminating redundant points will help in conveying strengths effectively., fillerWords=The resume features several filler words which could be omitted for clarity. Tightening wording can be achieved by focusing on what's essential., bulletPointLength=Bullet points tend to be verbose, detracting from impactful statements. Ensuring conciseness by limiting each bullet to two lines maximum encourages ease of reading., scale=100}, qualityAddOn={feedback=Despite providing a comprehensive look at the candidate's skills, the use of buzzwords and clichés dilutes the specificity of their expertise. Ensuring precision will amplify the resume's effectiveness., score=58, buzzwordsCliches=The resume uses common buzzwords and clichés, softening the impact of skill assertions. Replacing these with specific terms reflecting actual achievements and skills concretely will result in a stronger profile., datesFormatting=Dates are inconsistently formatted, which could potentially confuse readers. Adopting a uniform style across all entries will enhance professionalism and coherence of the document., activeVoice=While most of the resume is in active voice, there are some parts written passively. Rewriting these sections in active voice would enhance authority and engagement., scale=100, personalPronounsUsage=The resume largely avoids personal pronouns, maintaining a formal and business-like tone. This approach aligns well with professional resume standards.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-01T09:58:29.093081, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-01 09:58:29, id=08f5a00d-6f34-4a39-a8ce-6ff696a49404, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=22, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=22}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-01 09:58:26, status=initiated}
Context Details
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