Call Details

Bolna ID: 7511df61-8ff4-4a6a-91a6-48ec206d430a

Phone: +918860776116

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-11-01 14:24:25

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-11-01 14:35:59

Next Call Scheduled:
2025-11-01 14:35:59

Call Timeline 14
2025-11-01 14:24:27
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-01 14:24:31
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-01 14:24:33
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-01 14:24:50
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-01 14:24:50
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-11-01 14:24:50
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-11-01 14:30:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=24ff5a42-9f5b-424d-94a9-a5f2b1f2e87a}
2025-11-01 14:30:59
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=24ff5a42-9f5b-424d-94a9-a5f2b1f2e87a, status=BUSY, attempt_no=1}
2025-11-01 14:30:59
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-11-01 14:31:00
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=24ff5a42-9f5b-424d-94a9-a5f2b1f2e87a}
2025-11-01 14:36:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=8f565014-c07a-4c5e-b3b3-b302d5899e10}
2025-11-01 14:37:18
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=8f565014-c07a-4c5e-b3b3-b302d5899e10, status=NO_ANSWER, attempt_no=2}
2025-11-01 14:37:18
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-11-01 14:37:18
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=8f565014-c07a-4c5e-b3b3-b302d5899e10}
Call History (Raw Callbacks) 9

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{created_at_str=2025-11-01 08:54:26, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-01T08:54:26.495249, scheduled_at=2025-11-01T08:54:26.495211, custom_extractions=null, telephony_data={duration=0.0, to_number=+918860776116, provider_call_id=9141703d-d038-49da-94e6-40e7f76b305e, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+918860776116, recipient_data={recipient_phone_number=null, review_completed=2025-11-01 14:13:54, callback_request_id=null, is_callback=null, fullName=Rakesh, resume_review_id=6905c80c18c341037890fb91, reviewDetails={overallScore={score=63, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has a clear structure with essential sections like Summary, Experience, and Education. The chronological order in the Experience section effectively highlights the career progression, making it easy to follow., score=65, readability=The resume is highly readable, employing clear headings, consistent formatting, and bullet points to present information concisely. The layout enhances the searchability of critical information for both human readers and ATS systems., essentialSectionsPresence=All essential sections, including Contact Information, Summary, Core Competencies, Professional Experience, Education, Technical Skills, and Certifications, are present. This provides a comprehensive overview of the candidate's profile., scale=100}, atsReadabilityScore={feedback=The resume is generally ATS-friendly, with clear headings and a straightforward layout. Improve keyword integration for enhanced ATS compatibility., score=70, scale=100, keyElementsReadableByATS=Key elements like full name, contact information, job titles, and employers are clearly presented, ensuring that ATS can easily parse the data. Consider adding a section highlighting relevant keywords that align with the targeted roles.}, impact={feedback=The use of bullet points is consistent throughout the Professional Experience section, visually breaking up the text into scannable pieces. You should focus on quantifying your impact within each bullet point to show better results., score=60, spellCheck=There is no significant spelling error found., bulletPointsUsage=Bullet points effectively outline responsibilities and accomplishments, making the information easily digestible. The number of bullet points per role is reasonable, allowing for sufficient detail., weakActionVerbs=Some bullet points could benefit from stronger, more action-oriented verbs. Consider replacing verbs like 'Lead' and 'Worked' with more impactful alternatives, such as 'Spearheaded' or 'Orchestrated.', scale=100, quantifyingImpact=Quantifiable achievements are present but could be more prominent by including percentages and figures to showcase the results of actions and contributions, for example, increasing efficiency by X%., repetitionAvoidance=While the use of action verbs is good, avoid repeating the same verbs across different roles instead utilize a variety to maintain reader interest and demonstrate a versatile skill set., accomplishmentLanguage=The language used in the bullet points is result-driven to a reasonable extent. Focus on highlighting how actions led to tangible outcomes like cost savings, efficiency gains, or project success.}, crispness={feedback=The resume length is appropriate for an experienced professional, offering enough detail without being overly verbose. Further condensing bullet points would make for a more compelling read., resumeLength=The resume is a reasonable length for the candidate's level of experience, providing sufficient information without being overly lengthy. It is not too long to lose the reader's attention., score=58, bulletPointsCount=The number of bullet points is generally well-managed, providing enough detail without overcrowding the section. However, some bullet points could be combined to save space., fillerWords=Some bullet points contain unnecessary words that can be removed to make them more impactful., bulletPointLength=The length of the bullet points could be more concise. Many of these points could be more impactful., scale=100}, qualityAddOn={feedback=The resume avoids excessive buzzwords, using industry-specific terminology to describe skills and experiences effectively. Ensure consistent formatting to enhance professionalism., score=62, buzzwordsCliches=The resume avoids excessive use of buzzwords and clichés, and it effectively uses industry-specific terminology to describe skills and experiences, which provides a more professional image., datesFormatting=The date formats are consistent throughout the document, enhancing readability and providing a professional appearance. Ensure consistency across all dates., activeVoice=The use of active voice enhances the impact and clarity of the descriptions. The language is direct and engaging, making it easy for the reader to understand responsibilities and results., scale=100, personalPronounsUsage=Personal pronouns are mostly avoided, maintaining a professional and objective tone throughout the resume. The focus remains on the candidate's achievements.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-01T08:54:50.297662, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-01 08:54:50, id=7511df61-8ff4-4a6a-91a6-48ec206d430a, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-01 08:54:26, status=busy}

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