Call Details

Bolna ID: cd0afbb9-18a7-4602-a4f4-cbfd2102cc22

Phone: +919753680600

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-11-01 14:03:25

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-11-01 14:15:14

Next Call Scheduled:
2025-11-01 14:15:14

Call Timeline 14
2025-11-01 14:03:26
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-01 14:03:30
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-01 14:03:31
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-01 14:03:58
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-01 14:03:58
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-11-01 14:03:58
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-11-01 14:09:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=fb7166c1-f779-4fd6-9270-ccd8ccbf29b6}
2025-11-01 14:10:14
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=fb7166c1-f779-4fd6-9270-ccd8ccbf29b6, status=NO_ANSWER, attempt_no=1}
2025-11-01 14:10:14
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-11-01 14:10:14
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=fb7166c1-f779-4fd6-9270-ccd8ccbf29b6}
2025-11-01 14:15:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=35c5842f-1a5c-4031-ad06-8733d6406eda}
2025-11-01 14:15:47
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=35c5842f-1a5c-4031-ad06-8733d6406eda, status=BUSY, attempt_no=2}
2025-11-01 14:15:47
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-11-01 14:15:47
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=35c5842f-1a5c-4031-ad06-8733d6406eda}
Call History (Raw Callbacks) 9

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{created_at_str=2025-11-01 08:33:26, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-01T08:33:26.548285, scheduled_at=2025-11-01T08:33:26.548256, custom_extractions=null, telephony_data={duration=0.0, to_number=+919753680600, provider_call_id=9937db63-9d4a-4f7d-8a68-ed7c57caa4b2, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919753680600, recipient_data={recipient_phone_number=null, review_completed=2025-11-01 13:52:52, callback_request_id=null, is_callback=null, fullName=Vishwas, resume_review_id=6905c32718c341037890face, reviewDetails={overallScore={score=61, scale=100}, detailedFeedback={layoutAndSearchability={feedback=Your resume's structure is generally well-organized, with clear sections for Experience and Education. Ensure the most recent experience is listed first in your Work Experience section; this is critical for recruiters and ATS systems., score=65, readability=The resume is easy to read, with clear headings and sufficient white space. Consider using a consistent formatting style for dates throughout the document., essentialSectionsPresence=Essential sections like Experience and Education are present and readable. The chronological order in the Experience section needs to be reversed for optimal impact., scale=100}, atsReadabilityScore={feedback=Your resume includes the necessary information for ATS systems, but enhancing keyword usage would improve its searchability. Including more industry-specific keywords, especially those from the job descriptions you apply for, will boost your visibility., score=62, scale=100, keyElementsReadableByATS=Key elements like full name, contact details, and dates are well-structured for ATS systems. Incorporate relevant keywords to match job descriptions, enhancing the chances of your resume appearing in related searches.}, impact={feedback=The use of bullet points is effective in highlighting key achievements, but further quantification is needed. Enhance the impact of your achievements by incorporating more numerical data to showcase the scope of your accomplishments., score=60, spellCheck=Thoroughly review the resume for spelling and grammatical errors that could detract from the overall impression. Correct any errors identified to demonstrate professionalism in your resume., bulletPointsUsage=Bullet points are used effectively to break down information and improve readability, which is commendable. Ensure each bullet point begins with a strong action verb to clearly demonstrate your contributions., weakActionVerbs=Replace weak action verbs with stronger alternatives to enhance the impact of your achievements; examples include transformed instead of facilitated, and spearheaded instead of managed., scale=100, quantifyingImpact=Include quantifiable results such as percentages, monetary values, and specific numbers to illustrate your impact. Quantifying will help make your accomplishments more tangible and persuasive., repetitionAvoidance=Minimize the repetition of the same action verbs throughout your resume to maintain reader engagement and showcase a diverse skill set. Diversify your vocabulary., accomplishmentLanguage=Your language should focus on what you achieved rather than just the tasks you performed, which is good. Consider rephrasing some of the descriptions to highlight the direct results of your actions.}, crispness={feedback=The resume is slightly lengthy and might benefit from condensing some bullet points; this particularly applies to descriptions in the experience section. Streamlining the content will make it more impactful and tailored to the jobs you are targeting., resumeLength=While the length is reasonable, reducing the number of bullet points per role will improve readability. Consider removing less relevant details., score=58, bulletPointsCount=The number of bullet points for each role is somewhat high; aiming for 4-6 key accomplishments per role would enhance readability. Prioritize the most significant achievements., fillerWords=Reduce the use of filler words to ensure conciseness and clarity; focus on direct statements, avoiding vague or irrelevant language., bulletPointLength=Some bullet points could be more concise to keep the reader engaged. Condense sentences to focus on impact and results, cutting out any unnecessary words., scale=100}, qualityAddOn={feedback=Your resume utilizes industry-specific language, though some phrases can still be more impactful by focusing on the value you brought. Avoid overusing common clichés or buzzwords and try to highlight unique experiences., score=60, buzzwordsCliches=Avoid overusing industry buzzwords; try to provide specific examples that better explain your expertise. Focus on showing, rather than simply stating, you have certain skills., datesFormatting=Ensure dates are consistently formatted throughout the document for easy readability; use a single, uniform date format across all entries to establish credibility., activeVoice=The use of active voice in your bullet points makes each accomplishment more powerful and clear. 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