Call Details

Bolna ID: fc6aa89f-67ad-419a-9ba7-94c45db73f0a

Phone: +919629229271

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-11-01 13:04:29

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-11-01 13:15:55

Next Call Scheduled:
2025-11-01 13:15:55

Call Timeline 14
2025-11-01 13:04:30
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-01 13:04:33
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-01 13:04:36
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-01 13:05:02
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-01 13:05:02
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-11-01 13:05:02
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-11-01 13:10:26
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=f0c6cec7-c010-4985-a3e7-5df3259b7d57}
2025-11-01 13:10:55
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=f0c6cec7-c010-4985-a3e7-5df3259b7d57, status=BUSY, attempt_no=1}
2025-11-01 13:10:55
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-11-01 13:10:55
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=f0c6cec7-c010-4985-a3e7-5df3259b7d57}
2025-11-01 13:16:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=0e2a191d-a7a7-45c4-bc9f-63fda989875e}
2025-11-01 13:16:55
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=0e2a191d-a7a7-45c4-bc9f-63fda989875e, status=BUSY, attempt_no=2}
2025-11-01 13:16:55
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-11-01 13:16:55
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=0e2a191d-a7a7-45c4-bc9f-63fda989875e}
Call History (Raw Callbacks) 9

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{created_at_str=2025-11-01 07:34:30, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-01T07:34:30.290491, scheduled_at=2025-11-01T07:34:30.290455, custom_extractions=null, telephony_data={duration=0.0, to_number=+919629229271, provider_call_id=5d97a546-40a1-4530-bd92-8fe7e106b732, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919629229271, recipient_data={recipient_phone_number=null, review_completed=2025-11-01 12:54:14, callback_request_id=null, is_callback=null, fullName=RAJA, resume_review_id=6905b57018c341037890f80a, reviewDetails={overallScore={score=57, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume contains essential sections such as summary, skills, experience, and education. However, the format is inconsistent, affecting the readability and professional appearance., score=60, readability=Readability is affected by lengthy paragraphs and repetition in the summary section. Breaking text into clear sections with proper headings would improve structure., essentialSectionsPresence=Essential sections are present but not well-organized. The experience section should be highlighted by arranging content in reverse chronological order., scale=100}, atsReadabilityScore={feedback=The resume is moderately compatible with ATS. Improvement by using more industry-specific keywords could bolster chances of being noticed by digital systems., score=65, scale=100, keyElementsReadableByATS=Crucial elements like contact information and recent work are labeled effectively for ATS reading. Ensuring all keywords are tailored to the desired role would optimize readability further.}, impact={feedback=Impact of the resume is limited by lack of quantifiable achievements and overuse of generic terms. More specific data-driven results and fewer repetitive statements would enhance impact., score=55, spellCheck=Spelling appears accurate, which helps maintain a professional image. Attention to any complex terminologies used is crucial to maintain this standard., bulletPointsUsage=Bullet points are utilized but could be more concise and impact-focused. Current usage lacks strong focus on specific achievements or outcomes., weakActionVerbs=Description relies on weak verbs such as 'handled' which could be replaced with stronger, more specific verbs such as 'managed' or 'achieved'., scale=100, quantifyingImpact=Very few achievements are quantified, missing opportunities to highlight effectiveness and results. Including more statistics or figures would substantiate skills and contributions., repetitionAvoidance=Repetition of phrases like 'demonstrates exceptional initiative' dilutes impact. Synonyms or restructured statements would prevent redundancy., accomplishmentLanguage=The language does mention accomplishments but is often vague. Incorporating more detail regarding actual success measures could strengthen this area.}, crispness={feedback=The resume's length exceeds ideal for the experience level, indicating redundancy. Condensing sections and bullet points, and removing excessive detail would create a cleaner document., resumeLength=The document is unnecessarily lengthy for the targeted role, which may detract from prioritizing significant achievements. Aim for brevity by focusing on most impactful roles., score=50, bulletPointsCount=The resume uses numerous bullet points, some of which appear repetitive or unnecessary. Reducing quantity while increasing quality and specificity could improve crispness., fillerWords=Excess filler words dilute the resume's conciseness. Removing these would improve readability and focus on important information., bulletPointLength=Bullet points are wordy and lengthy, diminishing their quick-read value. Shortening them to focus on key achievements and responsibilities is advised., scale=100}, qualityAddOn={feedback=The resume suffers from use of buzzwords and inconsistent style. More specific examples and consistent formatting could enhance the professional tone., score=55, buzzwordsCliches=Usage of phrases like 'results-driven' or 'exceptional' is common and lacks originality. Try to replace these with specific examples to avoid clichés., datesFormatting=Dates are inconsistently formatted, which causes confusion. Standardizing to one format (e.g., month-year) would enhance clarity., activeVoice=Mostly active voice, which is good. 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