Call Details

Bolna ID: d418db70-2c28-480f-a6e2-ec5aef541ebb

Phone: +919500153731

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-11-01 11:07:24

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-11-01 11:20:29

Next Call Scheduled:
2025-11-01 11:20:29

Call Timeline 14
2025-11-01 11:07:25
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-01 11:07:28
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-01 11:07:31
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-01 11:08:28
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-01 11:08:28
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-11-01 11:08:28
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-11-01 11:14:26
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=b608dd32-c344-4cb5-b005-988306faadc8}
2025-11-01 11:15:29
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=b608dd32-c344-4cb5-b005-988306faadc8, status=NO_ANSWER, attempt_no=1}
2025-11-01 11:15:29
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-11-01 11:15:29
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=b608dd32-c344-4cb5-b005-988306faadc8}
2025-11-01 11:21:28
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=a8883bfb-d927-4bc8-a950-41fca4767531}
2025-11-01 11:22:33
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=a8883bfb-d927-4bc8-a950-41fca4767531, status=NO_ANSWER, attempt_no=2}
2025-11-01 11:22:33
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-11-01 11:22:33
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=a8883bfb-d927-4bc8-a950-41fca4767531}
Call History (Raw Callbacks) 9

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{created_at_str=2025-11-01 05:37:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-01T05:37:25.359067, scheduled_at=2025-11-01T05:37:25.359027, custom_extractions=null, telephony_data={duration=0.0, to_number=+919500153731, provider_call_id=82fd0846-9129-43f4-a0c1-7551e56b860e, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919500153731, recipient_data={recipient_phone_number=null, review_completed=2025-11-01 10:56:50, callback_request_id=null, is_callback=null, fullName=KARTHIKEYAN, resume_review_id=690599eb18c341037890f1a6, reviewDetails={overallScore={score=61.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of your resume is organized into clear sections, making it relatively easy to read. However, the chronology in the Experience section should be reversed to emphasize the most recent positions first., score=66, readability=The font size and style used contribute to a fair readability, but the alignment is inconsistent in some areas. Making use of bullet points more strategically would improve overall readability., essentialSectionsPresence=The resume contains key sections such as Contact Information, Profile, Professional Experience, and Education. Consider adding a dedicated Skills section for better visibility of technical expertise., scale=100}, atsReadabilityScore={feedback=Essential information is correctly placed for ATS scanning, making it reasonably compatible. However, adding more industry-relevant keywords can improve visibility with employers., score=65, scale=100, keyElementsReadableByATS=All main elements such as Contact Info, Current Role, and Education are visible to ATS systems. Essential keywords relating to SAP and data management roles should be more prominent.}, impact={feedback=The resume presents a solid narrative of experience, but lacks strong quantification of achievements. Enhancing the use of strong, specific verbs could significantly boost the impact of the content., score=59, spellCheck=There are no visible spelling errors, indicating good attention to detail in proofreading. However, ensure consistency in capitalization and style throughout the sections., bulletPointsUsage=The use of bullet points is consistent, but their impact could be improved by integrating more action-oriented statements. Consider breaking down larger projects into bullet points for clarity., weakActionVerbs=Some of the action verbs used, such as 'managed' and 'supported,' could be replaced with stronger alternatives like 'optimized' or 'developed' to better reflect accomplishments., scale=100, quantifyingImpact=Including more quantified achievements, such as 'improved data accuracy by X%' would strengthen your impact. Currently, the resume lacks data-driven examples to highlight success., repetitionAvoidance=Repetition of duties across different roles reduces the effectiveness of conveying distinct achievements. Tailoring responsibilities to each role will avoid redundancy., accomplishmentLanguage=Implementing more outcome-focused language would convey a stronger sense of accomplishment. Statements currently feel more task-oriented rather than achievement-oriented.}, crispness={feedback=The resume is overly verbose with long bullet points that do not provide concise information. Reducing the wordiness and focus on punchier bullet points is recommended., resumeLength=The resume is longer than necessary, given the experience presented, leading to information dilution. Aim to condense to one or two pages for clarity and precision., score=55, bulletPointsCount=There is a generous use of bullet points, which in some cases is helpful, but in others, it creates overcrowding and dulls clarity. Consider consolidating similar points., fillerWords=The resume contains filler words that reduce the sharpness of the content. Eliminating these and ensuring every word adds value will enhance overall crispness., bulletPointLength=Bullet points tend to be overly lengthy, making it harder for key information to stand out. Shortening them will improve readability and retention of information by the reader., scale=100}, qualityAddOn={feedback=The resume uses some buzzwords that could be more specific or tailored to show individual contribution. 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