Dashboard

{created_at_str=2025-11-01 04:04:26, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.76, batch_id=null, cost_breakdown={synthesizer=0.48, transcriber=0.27, synthesizer_breakdown={welcome_message=0.0, conversation=0.48}, llm=0.013999999999999999, platform=0, transcriber_breakdown={analytics=0, conversation=0.27}, network=0, llm_breakdown={analytics=0, summarization=0.013999999999999999, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-01T04:04:26.264971, scheduled_at=2025-11-01T04:04:26.264912, custom_extractions=null, telephony_data={duration=0.0, to_number=+919655659693, provider_call_id=a8fa37d7-5303-4c22-a931-69937d016074, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919655659693, recipient_data={recipient_phone_number=null, review_completed=2025-11-01 09:23:42, callback_request_id=null, is_callback=null, fullName=Nallamuthu, resume_review_id=6905841b18c341037890ef02, reviewDetails={overallScore={score=58, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout is poorly structured, lacking clear section demarcations which can lead to readability issues. 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Adding metrics would effectively demonstrate contributions and successes., repetitionAvoidance=The experience section repeats similar roles and responsibilities without varied action verbs. Diversifying language can enrich the narrative., accomplishmentLanguage=The resume lacks accomplishment-oriented language, focusing instead on duties. Emphasize outcomes and successes instead for a powerful impact.}, crispness={feedback=The resume is excessively verbose considering the experience being highlighted. Conciseness needs significant improvement to maintain reader engagement., resumeLength=The resume's length feels disproportionate given the roles described. Aim to condense information while maintaining essential details., score=55, bulletPointsCount=There is an insufficient utilization of bullet points. More bullet points would allow for a more structured presentation of responsibilities., fillerWords=Multiple filler words detract from the resume's clarity and precision. Eliminating these will enhance directness and readability., bulletPointLength=Current bullet points, where present, are overly lengthy and dilute the core message. Shorten them for better clarity and focus., scale=100}, qualityAddOn={feedback=Excessive use of buzzwords and lack of specific language undermine the resume's credibility. Maintaining a consistent style and voice is important for readability., score=57, buzzwordsCliches=Buzzwords like 'team building' need to be replaced with specific examples of teamwork success. Consequent use of jargon without context diminishes effectiveness., datesFormatting=The inconsistent date formatting is jarring and affects professionalism. Ensure uniform date presentation for all entries., activeVoice=The resume relies heavily on passive voice which weakens assertiveness. Shift to active voice to present a more dynamic narrative., scale=100, personalPronounsUsage=The use of personal pronouns is not typical for resumes and should be avoided. Focus instead on professional third-person statements.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that Nallamuthu?
, updated_at=2025-11-01T04:05:10.967636, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-01 04:05:10, id=67d1493e-e842-4760-b43a-0672291e3f66, campaign_id=null, summary=User: Yes, this is Nallamuthu. 
Agent: Great! How can I assist you today? 
User: I have a question about my recent order. 
Agent: Sure, what would you like to know? 
User: I want to check the status of my order. 
Agent: Let me pull up that information for you. 
User: Thank you. 
Agent: Your order is currently being processed and should be shipped within the next 2-3 business days. 
User: That sounds good. 
Agent: Is there anything else I can help you with? 
User: No, that's all for now. 
Agent: Alright, have a great day! 
User: You too, thank you! 

### Summary:
The conversation was between an agent and a user named Nallamuthu. Nallamuthu inquired about the status of a recent order, and the agent informed him that it was being processed and would be shipped in 2-3 business days. Nallamuthu thanked the agent, and the call ended amicably., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=18.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=17.599937, provider_connected=false}, transcriber_duration=17.599937, transcriber_model=nova-3, synthesizer_characters=70, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=48, welcome_message_cache=false, welcome_message_characters=22}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=237, input=10}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=237, input=10, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-01 04:04:26, status=call-disconnected}

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Focus instead on professional third-person statements.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-01T04:04:39.744495, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-01 04:04:39, id=67d1493e-e842-4760-b43a-0672291e3f66, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=22, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=22}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-01 04:04:26, status=in-progress}

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