Call Details

Bolna ID: 0decfb94-d371-4ec2-b13d-112bdddaa9aa

Phone: +919522332737

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 467.00s

Cost: ₹122.50

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-10-31 16:27:26

Ended:
Not set

Last Processed:
2025-10-31 16:32:25

Last Retry At:
2025-10-31 16:32:25

Next Retry Scheduled:
2025-10-31 16:40:41

Next Call Scheduled:
2025-10-31 16:40:41

Call Timeline 11
2025-10-31 16:27:27
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-31 16:27:32
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-31 16:27:34
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-31 16:27:38
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-31 16:30:24
FALLBACK_FETCH_SCHEDULED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-31 16:30:24, message=Fallback additional details fetch scheduled}
2025-10-31 16:32:25
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-31 16:32:25, message=Successfully fetched and saved additional details}
2025-10-31 16:35:41
COMPLETED MAIN
CALLBACK_UPDATE
₹114.50
Duration: 466.50s
2025-10-31 16:35:41
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-10-31 16:35:41
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-31 16:35:45
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=User requested callback, callback_id=69049809bf2c404091554497, scheduled_for=2025-10-31T17:05:45.222201063}
2025-10-31 16:36:16
COMPLETED MAIN
CALLBACK_UPDATE
₹122.50
Duration: 466.50s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Wants to Upgrade Resume, disposition_3=Pricing Discussed}}}
Call History (Raw Callbacks) 5

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user:  hello
assistant:  Hi Samarth, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  yes yes
assistant:  Awesome! I saw your resume review score came in at sixty
user:  yes yes
assistant:  Great, Samarth! Scoring around sixty-two means your resume has some solid basics, but it’s also clear there’s a lot of room to make it shine. Can I ask—what’s your main goal right now? Are you looking for a new job, thinking about a career shift, or something else?
user:  yeah yeah i'm already there getting the calls also
assistant:  That
user:  now i'm on because i had already yeah yeah i i already got the offer letter from the mumbai location my reason is that currently i just want to stay in the पुणे location that's the problem
assistant:  Got
user:  are you getting my point
assistant:   Absolutely, Samarth! You’ve got the calls and even an offer, but location is the dealbreaker right now. That’s a real
user:  yeah yeah
assistant:   Totally get it. Here’s the thing—your current resume might be good enough to get calls, but if you want to lock in the right role in Pune, it needs to speak directly to those local opportunities. Otherwise, you risk missing out on the perfect fit just because your resume isn’t tailored enough. 

How important is it for you to land a job specifically in Pune, say, within the next couple of months?
user:  yeah
assistant:   That’s what I’m hearing—this Pune move is a priority, and time matters. Imagine if your resume was crafted to highlight exactly what Pune employers want, making you stand out instantly. You’d not only get calls but the right calls, saving you time and stress.

What’s been the biggest challenge so far in finding Pune-based roles that really click with you?
user:  okay
assistant:   Samarth, just so I’m clear—are you saying the main challenge is finding roles in Pune that match your skills and preferences? Or is it more about getting those Pune-specific interview calls?
user:  i am from the core g or now infosys
assistant:   Got
user:  they are there is the some requirement relevant for the soft team
assistant:   Okay
user:  that's that's the reason because
assistant:   I hear
user:  are you getting my points
assistant:   Absolutely, Samarth! You’re saying Infosys has some relevant openings for your skill set in Pune, but the challenge is making sure your resume gets noticed for those specific roles, right?
user:  yes yes
assistant:   Perfect, that’s exactly where the gap is. Your current resume might be too general, so it’s not hitting the right keywords or showcasing your strengths in a way that screams “perfect fit” for those Pune Infosys roles.

If you don’t fix this, you could keep missing out on interviews—even if the jobs are there. And that delay? It could cost you weeks or even months of waiting.

How soon do you want to start seeing those Pune-specific interview calls coming in?
user:  i already given the there was the already i have given twenty interview for the pune location someone has a
assistant:   Wow, twenty interviews for Pune roles—that’s impressive, Samarth! But tell me, how many of those interviews turned into solid offers or next steps? Are you feeling stuck somewhere in the process?
user:  issues also
user:  because currently i'm
assistant:   I get it, Samarth. So you’re getting interviews but hitting some roadblocks after that. That’s frustrating, no doubt. 

Here’s the thing—sometimes it’s not just about getting interviews, but how your resume sets you up for success in those conversations. A sharper, more targeted resume can help you tell your story better, making it easier to clear those hurdles.

What kind of issues are you facing after the interviews? Is it feedback on skills, experience, or something else?
assistant:   I hear
user:  yeah yeah because currently i'm not a fresher
assistant:  Got it
user:  yeah your wife is very
assistant:   Hey Samarth, just to make sure I’m following—are you saying that because you’re not a fresher, the interviewers expect more from your resume and experience?
user:  yes
assistant:   Exactly! When you’re not a fresher, your resume needs to show clear, strong achievements and impact—something that proves you’re ready to take on bigger challenges. If it’s not doing that, hiring managers might hesitate, even if you’re great.

Right now, your resume score shows there’s room to boost that impact—like adding specific numbers, stronger action verbs, and cutting down on fluff. That’s what can turn those interviews into offers.

How important is it for you to upgrade your resume so it truly reflects your experience and gets you past these interview roadblocks?
user:  ok so i just want to know what is the your charges
assistant: Absolutely, Samarth! Our complete Resume Upgrade Package, which includes ten AI- powered, job- customized resumes tailored for specific roles, premium HR- approved templates, personalized cover letters, instant downloads
user:  oh okay
assistant:  Right
user:  lifetime access
assistant:   Yes, Samarth! You get lifetime access to your upgraded resumes—meaning you can edit and download them anytime, anywhere. Plus, you get extras like interview prep guides and LinkedIn profile review to keep you ahead in your career game.

How soon do you want to get started so you can stop worrying about those interview hurdles and start landing the right offers?
user:  okay
assistant:  Awesome, Samarth! I’ll help you get this started right away. Just to confirm, are you ready to invest in upgrading your resume today so you can start seeing those Pune-specific interview calls turn into offers?
user:  ok so can you just what is the
assistant:   Totally
user:  upgradation charges
assistant:   Samarth, the full Resume Upgrade Package is just Rupees two thousand plus GST. Considering everything you get—customized resumes, cover letters, templates, interview prep, LinkedIn review—it’s a steal compared to the value it brings to your career.

Does that sound like a smart investment to finally break through those interview roadblocks and land your ideal Pune job?
user:  okay
assistant:   Perfect
user:  so what is the total
assistant:   Samarth, the total comes to Rupees two thousand plus GST. That’s it—no hidden fees. You get everything we talked about for that one price.

Ready to move forward and get your resume upgraded today?
user:  sir it means to say thirty eight hundred
assistant:   Almost, Samarth! The base
user:  plus zero
assistant:   Samarth, the base price is Rupees two thousand plus GST, which comes to around Rupees two thousand three hundred and sixty. So, it’s not thirty-eight hundred, just a little over two thousand. 

Does that work for you to get started on upgrading your resume?
user:  okay
assistant:  Awesome, Samarth! I’ll get the process started for you right away. You’re making a smart move for your career. Just one last thing—what’s the best email or number to send your upgraded resume details and payment link?
user:  ok so will you accept by the credit card
assistant:   Absolutely, Samarth! We accept credit card payments, so you can pay easily and securely. 

Would you like me to send you the payment link right now?
user:  currently actually i'm not actually
assistant:    No worries
user:  once i will reach the home then you can send
assistant:   Absolutely
user:  ok yeah sure
assistant: Perfect, Samarth! I’ll send the payment link to your number as soon as you’re ready. Just let me know when you’re home, and we’ll get this rolling. Anything else
user:  yeah yeah sure
assistant:  Great!
user:  yeah yeah sure if there will be any question i will call you ok ना
assistant:  Absolutely, Samarth! Feel free to reach out anytime you have questions. I’m here to help you succeed. Looking forward
user:  so yeah
assistant:   Perfect, Samarth! I’m excited to help you upgrade your resume and land that Pune job. Talk soon!
assistant: Call will now disconnect
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Anita highlighted the importance of tailoring his resume to better fit Pune-specific job opportunities, suggesting that his current resume might be too general. They discussed the need for a sharper resume to improve his chances of landing interviews and offers. 

Samarth inquired about the charges for the resume upgrade service, which Anita explained would cost Rupees two thousand plus GST, providing lifetime access to the upgraded resumes and additional resources. Samarth agreed to proceed but mentioned he would need to make the payment once he got home. Anita confirmed that they accept credit card payments and offered to send the payment link when he was ready. The call ended with both parties expressing eagerness to move forward with the resume upgrade., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Interested", "disposition_2": "Wants to Upgrade Resume", "disposition_3": "Pricing Discussed"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Wants to Upgrade Resume, disposition_3=Pricing Discussed}}}, smart_status=completed, conversation_duration=466.5, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=10868, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=10849, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=221, input=1816}, azure_gpt-4_1-mini={output=2430, input=106751}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=221, input=1816, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=2430, input=106751, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=203, input=87385, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-31 10:57:27, status=completed}

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Adding more specific metrics would enhance the impact of described roles., score=60, spellCheck=Basic spell check errors are not apparent, though careful proofreading is always advised to maintain professionalism., bulletPointsUsage=Bullet points are utilized, but could be further refined for brevity and focus. Reducing each point to essential facts will increase their effectiveness., weakActionVerbs=Certain bullet points use weak action verbs that can be replaced with stronger alternatives. More dynamic verbs would add vigor to your accomplishments., scale=100, quantifyingImpact=The resume lacks consistent quantification of achievements, which limits its impact. Including specific numbers and outcomes will make accomplishments more tangible., repetitionAvoidance=There is some repetition in the phrasing used across different experiences. Varied language and expressions can prevent monotony and maintain reader interest., accomplishmentLanguage=The use of accomplishment-driven language is present but not pervasive. Strengthening this area will emphasize results and contributions more effectively.}, crispness={feedback=While the resume provides substantial information, conciseness is lacking in certain areas. Shortening overall length and eliminating non-essential details is advisable., resumeLength=The length of the resume is slightly extended given the level of experience. Aim to condense content to maintain reader engagement., score=58, bulletPointsCount=The number of bullet points used is toward the higher side, which can be overwhelming. Focus on quality over quantity by selecting the most impactful achievements., fillerWords=The presence of filler words detracts from the precision of communication. Removing unnecessary words will sharpen overall content., bulletPointLength=Some bullet points are overly verbose, diluting their impact. Keep bullet points concise, ideally one line, to deliver a stronger impression., scale=100}, qualityAddOn={feedback=The resume remains free from major stylistic issues, though the choice of language could be more tailored. Observations regarding dates and consistency apply., score=62, buzzwordsCliches=While the resume avoids excessive clichés, it occasionally falls into overused expressions. Breaching such terms will benefit clarity and specificity., datesFormatting=Dates are presented consistently, but double-checking for uniformity is recommended. A standardized format enhances professionalism., activeVoice=The resume largely employs an active voice, which is encouraged. 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user:  hello
assistant:  Hi Samarth, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  yes yes
assistant:  Awesome! I saw your resume review score came in at sixty
user:  yes yes
assistant:  Great, Samarth! Scoring around sixty-two means your resume has some solid basics, but it’s also clear there’s a lot of room to make it shine. Can I ask—what’s your main goal right now? Are you looking for a new job, thinking about a career shift, or something else?
user:  yeah yeah i'm already there getting the calls also
assistant:  That
user:  now i'm on because i had already yeah yeah i i already got the offer letter from the mumbai location my reason is that currently i just want to stay in the पुणे location that's the problem
assistant:  Got
user:  are you getting my point
assistant:   Absolutely, Samarth! You’ve got the calls and even an offer, but location is the dealbreaker right now. That’s a real
user:  yeah yeah
assistant:   Totally get it. Here’s the thing—your current resume might be good enough to get calls, but if you want to lock in the right role in Pune, it needs to speak directly to those local opportunities. Otherwise, you risk missing out on the perfect fit just because your resume isn’t tailored enough. 

How important is it for you to land a job specifically in Pune, say, within the next couple of months?
user:  yeah
assistant:   That’s what I’m hearing—this Pune move is a priority, and time matters. Imagine if your resume was crafted to highlight exactly what Pune employers want, making you stand out instantly. You’d not only get calls but the right calls, saving you time and stress.

What’s been the biggest challenge so far in finding Pune-based roles that really click with you?
user:  okay
assistant:   Samarth, just so I’m clear—are you saying the main challenge is finding roles in Pune that match your skills and preferences? Or is it more about getting those Pune-specific interview calls?
user:  i am from the core g or now infosys
assistant:   Got
user:  they are there is the some requirement relevant for the soft team
assistant:   Okay
user:  that's that's the reason because
assistant:   I hear
user:  are you getting my points
assistant:   Absolutely, Samarth! You’re saying Infosys has some relevant openings for your skill set in Pune, but the challenge is making sure your resume gets noticed for those specific roles, right?
user:  yes yes
assistant:   Perfect, that’s exactly where the gap is. Your current resume might be too general, so it’s not hitting the right keywords or showcasing your strengths in a way that screams “perfect fit” for those Pune Infosys roles.

If you don’t fix this, you could keep missing out on interviews—even if the jobs are there. And that delay? It could cost you weeks or even months of waiting.

How soon do you want to start seeing those Pune-specific interview calls coming in?
user:  i already given the there was the already i have given twenty interview for the pune location someone has a
assistant:   Wow, twenty interviews for Pune roles—that’s impressive, Samarth! But tell me, how many of those interviews turned into solid offers or next steps? Are you feeling stuck somewhere in the process?
user:  issues also
user:  because currently i'm
assistant:   I get it, Samarth. So you’re getting interviews but hitting some roadblocks after that. That’s frustrating, no doubt. 

Here’s the thing—sometimes it’s not just about getting interviews, but how your resume sets you up for success in those conversations. A sharper, more targeted resume can help you tell your story better, making it easier to clear those hurdles.

What kind of issues are you facing after the interviews? Is it feedback on skills, experience, or something else?
assistant:   I hear
user:  yeah yeah because currently i'm not a fresher
assistant:  Got it
user:  yeah your wife is very
assistant:   Hey Samarth, just to make sure I’m following—are you saying that because you’re not a fresher, the interviewers expect more from your resume and experience?
user:  yes
assistant:   Exactly! When you’re not a fresher, your resume needs to show clear, strong achievements and impact—something that proves you’re ready to take on bigger challenges. If it’s not doing that, hiring managers might hesitate, even if you’re great.

Right now, your resume score shows there’s room to boost that impact—like adding specific numbers, stronger action verbs, and cutting down on fluff. That’s what can turn those interviews into offers.

How important is it for you to upgrade your resume so it truly reflects your experience and gets you past these interview roadblocks?
user:  ok so i just want to know what is the your charges
assistant: Absolutely, Samarth! Our complete Resume Upgrade Package, which includes ten AI- powered, job- customized resumes tailored for specific roles, premium HR- approved templates, personalized cover letters, instant downloads
user:  oh okay
assistant:  Right
user:  lifetime access
assistant:   Yes, Samarth! You get lifetime access to your upgraded resumes—meaning you can edit and download them anytime, anywhere. Plus, you get extras like interview prep guides and LinkedIn profile review to keep you ahead in your career game.

How soon do you want to get started so you can stop worrying about those interview hurdles and start landing the right offers?
user:  okay
assistant:  Awesome, Samarth! I’ll help you get this started right away. Just to confirm, are you ready to invest in upgrading your resume today so you can start seeing those Pune-specific interview calls turn into offers?
user:  ok so can you just what is the
assistant:   Totally
user:  upgradation charges
assistant:   Samarth, the full Resume Upgrade Package is just Rupees two thousand plus GST. Considering everything you get—customized resumes, cover letters, templates, interview prep, LinkedIn review—it’s a steal compared to the value it brings to your career.

Does that sound like a smart investment to finally break through those interview roadblocks and land your ideal Pune job?
user:  okay
assistant:   Perfect
user:  so what is the total
assistant:   Samarth, the total comes to Rupees two thousand plus GST. That’s it—no hidden fees. You get everything we talked about for that one price.

Ready to move forward and get your resume upgraded today?
user:  sir it means to say thirty eight hundred
assistant:   Almost, Samarth! The base
user:  plus zero
assistant:   Samarth, the base price is Rupees two thousand plus GST, which comes to around Rupees two thousand three hundred and sixty. So, it’s not thirty-eight hundred, just a little over two thousand. 

Does that work for you to get started on upgrading your resume?
user:  okay
assistant:  Awesome, Samarth! I’ll get the process started for you right away. You’re making a smart move for your career. Just one last thing—what’s the best email or number to send your upgraded resume details and payment link?
user:  ok so will you accept by the credit card
assistant:   Absolutely, Samarth! We accept credit card payments, so you can pay easily and securely. 

Would you like me to send you the payment link right now?
user:  currently actually i'm not actually
assistant:    No worries
user:  once i will reach the home then you can send
assistant:   Absolutely
user:  ok yeah sure
assistant: Perfect, Samarth! I’ll send the payment link to your number as soon as you’re ready. Just let me know when you’re home, and we’ll get this rolling. Anything else
user:  yeah yeah sure
assistant:  Great!
user:  yeah yeah sure if there will be any question i will call you ok ना
assistant:  Absolutely, Samarth! Feel free to reach out anytime you have questions. I’m here to help you succeed. Looking forward
user:  so yeah
assistant:   Perfect, Samarth! I’m excited to help you upgrade your resume and land that Pune job. Talk soon!
assistant: Call will now disconnect
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Anita highlighted the importance of tailoring his resume to better fit Pune-specific job opportunities, suggesting that his current resume might be too general. They discussed the need for a sharper resume to improve his chances of landing interviews and offers. 

Samarth inquired about the charges for the resume upgrade service, which Anita explained would cost Rupees two thousand plus GST, providing lifetime access to the upgraded resumes and additional resources. Samarth agreed to proceed but mentioned he would need to make the payment once he got home. Anita confirmed that they accept credit card payments and offered to send the payment link when he was ready. The call ended with both parties expressing eagerness to move forward with the resume upgrade., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=466.5, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=10868, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=10849, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=221, input=1816}, azure_gpt-4_1-mini={output=2430, input=106751}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=221, input=1816, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=2430, input=106751, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=203, input=87385, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-31 10:57:27, status=call-disconnected}

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Context Details
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