Call Details

Bolna ID: 011d3a0d-5c74-45f7-95f7-3406edeced63

Phone: +919770909143

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: ₹18.97

Timestamps

Started:
2025-10-31 11:36:02

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-31 11:49:28

Next Call Scheduled:
2025-10-31 11:49:28

Call Timeline 16
2025-10-31 11:36:03
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-31 11:36:06
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-31 11:36:07
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-31 11:36:15
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-31 11:38:48
COMPLETED MAIN
CALLBACK_UPDATE
₹18.97
Duration: 137.60s
2025-10-31 11:38:48
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-31 11:38:48
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-31 11:40:03
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-31 11:40:03}
2025-10-31 11:44:03
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=4e91cdfb-28ef-4aee-8609-dbff7cce416a}
2025-10-31 11:44:28
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, attempt_no=1, retry_bolna_id=4e91cdfb-28ef-4aee-8609-dbff7cce416a}
2025-10-31 11:44:28
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-31 11:44:28
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=4e91cdfb-28ef-4aee-8609-dbff7cce416a}
2025-10-31 11:50:03
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=a6f11705-5d8d-4dfc-8c78-e1664f286a8f}
2025-10-31 11:50:28
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, attempt_no=2, retry_bolna_id=a6f11705-5d8d-4dfc-8c78-e1664f286a8f}
2025-10-31 11:50:28
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-31 11:50:28
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=a6f11705-5d8d-4dfc-8c78-e1664f286a8f}
Call History (Raw Callbacks) 10

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{created_at_str=2025-10-31 06:06:03, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=18.97, batch_id=null, cost_breakdown={synthesizer=17.98, transcriber=0.0, synthesizer_breakdown={welcome_message=0.0, conversation=17.98}, llm=0.988, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.017, extraction=0, conversation=0.71, hangup=0.261}}, created_at=2025-10-31T06:06:03.572643, scheduled_at=2025-10-31T06:06:03.572617, custom_extractions=null, telephony_data={duration=0.0, to_number=+919770909143, provider_call_id=e00a9ab6-41ec-40f7-a264-6c6a2b7fb183, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919770909143, recipient_data={recipient_phone_number=null, review_completed=2025-10-31 11:25:24, callback_request_id=null, is_callback=null, fullName=ABHIJEET, resume_review_id=69044ec318c341037890cb9e, reviewDetails={overallScore={score=58.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume is somewhat cluttered, making it difficult to navigate through different sections. Ensuring clear separation between sections will enhance its overall readability and presentation., score=60, readability=The readability of the resume is compromised by inconsistent formatting and lack of structure in some sections. Utilizing headers and bullet points appropriately could significantly enhance readability., essentialSectionsPresence=The resume includes essential sections like Professional Experience and Education, but lacks a clearly defined Skills section, which could be beneficial. Ensuring these sections are well-organized and follow a logical sequence would improve its flow., scale=100}, atsReadabilityScore={feedback=The resume is partially compatible with ATS systems, but the inconsistent format may hinder readability. 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Using bullet points to highlight key achievements can increase clarity and focus., weakActionVerbs=Several action verbs used in the CV are weak and lack persuasive power. Incorporating stronger verbs such as 'achieved,' 'streamlined,' or 'optimized' can improve the reader’s perception of your contributions., scale=100, quantifyingImpact=The resume rarely incorporates quantified accomplishments, making it harder to evaluate the candidate's real impact. Include metrics to better convey success, like 'reduced costs by 15%' for greater impact., repetitionAvoidance=There is a moderate amount of repetition, especially in describing generic responsibilities across different roles. Using varied language and focusing on unique achievements would enhance the content., accomplishmentLanguage=The accomplishment-driven language is not well-employed across the entire resume. Focus more on results and achievements rather than tasks performed to better showcase your capabilities.}, crispness={feedback=The resume is excessively long for the level of experience and could benefit from condensation. Rewriting to include only the most significant and relevant details will improve its crispness., resumeLength=The resume's length is excessive for the outlined content, suggesting redundancies or irrelevant details. Aim to condense it to a maximum of two pages for better impact and efficiency., score=55, bulletPointsCount=There is an overwhelming number of bullet points, many of which do not add significant value. Focus on key accomplishments and limit bullet point use to two to three per job role., fillerWords=The presence of filler words and phrases dilutes the message's clarity and impact. Carefully revising sentences to remove these will add sharpness and precision to the resume., bulletPointLength=Many bullet points are overly descriptive and verbose, which can lead to disengagement. Aim for brevity by limiting bullet points to one or two lines each to maintain reader interest., scale=100}, qualityAddOn={feedback=The use of buzzwords is excessive and diminishes the resume's authenticity. Simplifying language and avoiding these clichés can enhance the document's credibility., score=56, buzzwordsCliches=The reliance on clichés and buzzwords such as 'team player' and 'innovative' does not provide a unique perspective of your skills. Use specific examples and descriptive language to depict your contributions., datesFormatting=The formatting of dates is inconsistent, which can lead to confusion. Adopting a uniform date format across all sections will make the resume appear more organized., activeVoice=The resume does not consistently use active voice, leading to a weaker narrative. Opt for active voice construction to emphasize your direct contributions and achievements., scale=100, personalPronounsUsage=There is no use of personal pronouns, which aligns with standard resume writing practices. Ensure this practice continues to maintain a professional tone throughout the resume.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ABHIJEET?
user:  yes
assistant:  Hi ABHIJEET, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  yes ma'am
assistant:  Great! ABHIJEET, I saw your resume score came in at fifty eight point six out of a hundred. I know that’s a bit disappointing, but honestly, it’s a huge opportunity. 

Can I ask—what’s your main goal right now? Are you looking for a new job, thinking about a career shift, or something else?
user:  yes ma'am i'm looking that new job is
assistant:  Got it, ABHIJEET. So landing that new job is the priority. 

Here’s the thing—your current resume, with that score, is likely holding you back from getting those interview calls. Recruiters see hundreds of resumes, and if yours feels cluttered or unclear, it just doesn’t make the cut. 

How long have you been applying with this resume? And what kind of response have you been getting so far?
user:  yes
assistant:   I hear you, ABHIJEET, but I need a bit more—how long have you been sending out this resume? And are you getting any interview calls at all? 

Because here’s the real deal: if your resume isn’t opening doors now, it’s costing you time, opportunities, and maybe even better offers. Every day you wait with the same resume, you’re missing chances. 

Does that make sense?
user:  yes ma'am
assistant:   Perfect. Now, imagine if your resume was clear, sharp, and packed with the right achievements—something that grabs attention in seconds. How different do you think your job search would be? 

What’s the one thing you wish your resume did better right now?
user:  hello
assistant:  Hey ABHIJEET, I’m right here! Just checking—what’s the one thing you wish your resume did better right now?
user:  yes
assistant: Okay, that’s a start! But to really help you, I need to know— what’s the biggest frustration you
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