Call Details
Bolna ID:
5c39ff91-7177-4911-a9e5-45fb5dc27379
Phone: +918448022940
From: N/A
Status: completed
Processing: FAILED
Duration: N/A
Cost: ₹0.24
Timestamps
Started:
Not set
Ended:
Not set
Last Processed:
2025-10-31 11:06:08
Last Retry At:
2025-10-31 11:06:08
Next Retry Scheduled:
Not scheduled
Next Call Scheduled:
Not scheduled
Call Timeline 6
Call History (Raw Callbacks) 4
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, updated_at=2025-10-31T05:42:31.162886, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-31 05:42:31, id=5c39ff91-7177-4911-a9e5-45fb5dc27379, campaign_id=null, summary=The conversation involved a user communicating with an agent regarding a specific inquiry. The agent provided assistance based on the user's needs. The call took place on October 31, 2025, and the agent was able to address the user's questions effectively., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=8.8, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=24, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=24, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=49, input=3}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=49, input=3, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-31 05:42:03, status=call-disconnected}
{created_at_str=2025-10-31 05:42:03, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-31T05:42:03.588673, scheduled_at=2025-10-31T05:42:03.588646, custom_extractions=null, telephony_data={duration=0.0, to_number=+918448022940, provider_call_id=df71495b-be0c-4519-91ee-378ba257ef43, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918448022940, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=67203488-1036-45d7-8e12-56acc97973ca, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-31T05:42:13.307224, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-31 05:42:13, id=5c39ff91-7177-4911-a9e5-45fb5dc27379, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-31 05:42:03, status=in-progress}
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