Call Details

Bolna ID: c9e810a5-b742-404a-a733-8282deb598f8

Phone: +917358436378

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-30 12:36:04

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-30 12:47:47

Next Call Scheduled:
2025-10-30 12:47:47

Call Timeline 14
2025-10-30 12:36:05
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-30 12:36:08
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-30 12:36:10
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-30 12:36:37
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-30 12:36:37
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-30 12:36:37
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-30 12:42:03
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=64bebe3b-2325-4b13-aef2-d539c18e036a}
2025-10-30 12:42:47
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, attempt_no=1, retry_bolna_id=64bebe3b-2325-4b13-aef2-d539c18e036a}
2025-10-30 12:42:47
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-30 12:42:47
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=64bebe3b-2325-4b13-aef2-d539c18e036a}
2025-10-30 12:48:03
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=64e15058-01cf-4ffa-a493-6fba33fb9ad5}
2025-10-30 12:48:51
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, attempt_no=2, retry_bolna_id=64e15058-01cf-4ffa-a493-6fba33fb9ad5}
2025-10-30 12:48:51
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-30 12:48:51
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=64e15058-01cf-4ffa-a493-6fba33fb9ad5}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-30 07:06:05, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-30T07:06:05.390193, scheduled_at=2025-10-30T07:06:05.39017, custom_extractions=null, telephony_data={duration=0.0, to_number=+917358436378, provider_call_id=1e9bb149-fd19-415c-8a42-62193450e914, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+917358436378, recipient_data={recipient_phone_number=null, review_completed=2025-10-30 12:25:59, callback_request_id=null, is_callback=null, fullName=Madhusmita, resume_review_id=69030bbf9f941c720e737a45, reviewDetails={overallScore={score=62, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is structured well with all essential sections present, including Contact Information, Experience, and Education. However, listing experiences in reverse chronological order could enhance clarity and readability., score=70, readability=The contact information and employment history are clear, but formatting issues such as inconsistent spacing between sections slightly hinder readability. Correcting these minor issues would improve the overall look., essentialSectionsPresence=The resume includes all essential sections such as Contact Information, Work Experience, and Education. However, the summary and skills sections need more prominence and clarity., scale=100}, atsReadabilityScore={feedback=Key details like contact information and job titles are clear and should read well in ATS systems. Ensuring the inclusion of industry-specific keywords more prominently could improve the resume's alignment with ATS systems., score=65, scale=100, keyElementsReadableByATS=The resume is structured in a way that key elements should be readable by most ATS systems. However, ensuring consistent labeling of sections and enhancing keyword integration related to specific roles would benefit overall ATS compatibility.}, impact={feedback=The resume makes use of bullet points but could improve by quantifying achievements. There's a moderate level of repetitive language which could be varied to increase engagement., score=58, spellCheck=There are no glaring spelling errors, but a thorough spell check should be conducted to ensure professionalism. Ensuring all verbs are in the correct tense will also help maintain consistency., bulletPointsUsage=Each role description includes bullet points, which is effective for clarity, but some are too verbose. Streamlining bullet points will make them more impactful and concise., weakActionVerbs=The resume utilizes action verbs, but some are weak or generic. Replacing words like 'worked' with stronger alternatives like 'achieved' or 'managed' could enhance the document., scale=100, quantifyingImpact=There is little to no quantification of achievements in terms of numbers or percentages. Adding specific metrics to achievements, such as number of hires or recruitment efficiencies, would greatly enhance impact., repetitionAvoidance=Repetition of terms like 'sourcing' and 'screening' diminishes engagement. Swapping these out for synonyms or alternative descriptions could reduce monotony., accomplishmentLanguage=The language focuses more on responsibilities than accomplishments. Rephrasing to highlight results and outcomes would demonstrate the candidate's impact more effectively.}, crispness={feedback=The resume's length is generally appropriate, but many bullet points are overly long and filled with extraneous words. Condensing bullet points to focus on key achievements and skills will improve clarity and impact., resumeLength=The resume seems appropriate for the candidate’s experience level, but it feels wordy in sections. Reducing unnecessary content could enhance succinctness., score=55, bulletPointsCount=There are a substantial number of bullet points which can overwhelm the reader. Consistently using around three to five bullet points per role could help focus the reader's attention., fillerWords=There are many filler words that could be omitted to increase clarity. Removing these would help tighten the narrative and highlight core skills and achievements more effectively., bulletPointLength=Many bullet points are longer than necessary, containing filler words. Aim to keep bullet points to one or two concise lines, focusing on achievements., scale=100}, qualityAddOn={feedback=The resume avoids excessive use of buzzwords but suffers from inconsistent date formatting. 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