Dashboard

Back to Calls
Call Details

Bolna ID: 9056d62f-b72b-46a6-81a7-4465307ae24f

Phone: +918660056480

From: N/A

Status: completed

Processing: FAILED

Duration: N/A

Cost: ₹16.26

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-28 18:49:28

Last Retry At:
2025-10-28 18:49:28

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 7
2025-10-28 18:54:49
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-28 18:54:50
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-28 18:54:53
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-28 18:55:02
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-28 18:56:55
COMPLETED MAIN
CALLBACK_UPDATE
₹16.26
Duration: 100.00s
2025-10-28 18:57:02
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=busy, callback_id=6900c4a64adf604cd7f478dd, scheduled_for=2025-10-29T09:00}
2025-10-28 18:58:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-28 18:58:48}
Call History (Raw Callbacks) 4 

{created_at_str=2025-10-28 13:24:49, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=16.26, batch_id=null, cost_breakdown={synthesizer=14.12, transcriber=1.533, synthesizer_breakdown={welcome_message=0, conversation=14.12}, llm=0.61, platform=0, transcriber_breakdown={analytics=0, conversation=1.533}, network=0, llm_breakdown={analytics=0, summarization=0.012, extraction=0, conversation=0.433, hangup=0.165}}, created_at=2025-10-28T13:24:49.33109, scheduled_at=2025-10-28T13:24:49.331053, custom_extractions=null, telephony_data={duration=0.0, to_number=+918660056480, provider_call_id=5777f49e-d0b6-4b07-a954-06090064bea4, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918660056480, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=36ff507e-35bc-4bbe-93e9-a2ef8ef641d2, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  it's currently a bit engaged with a monthly job meeting coming
assistant:  Got it, I won’t keep
user:  get a callback later
assistant:  Absolutely, I can arrange a callback for you. What time works best for you today or tomorrow?
user:  yeah छोड़िए eight pm
assistant: Perfect, I’ll call you back at eight pm today. Just to quickly check— what’s your main goal with your resume? Are you looking for a new job, a career shift, or something else? This will
user:  hello
assistant: Hey! Great to connect again. Just checking in— are you ready to chat about how we can turn that resume score around and get you more interview
user:  yeah so so that i'll
assistant:  Hey, I’m glad
user:  as i said i'll get one second
assistant:  No worries, take your time! Just let me know when you’re ready to dive in. Your resume’s potential is waiting— and fixing it now can seriously boost your chances.
user:  noted i'll i'll connect post eight pm then yep
assistant:  Perfect! I’ll be ready to help you post eight pm. Just remember, the sooner we fix your resume, the sooner you start getting those interview calls. Looking forward to our chat!
assistant: Call will now disconnect
, updated_at=2025-10-28T13:26:52.71956, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-28 13:26:52, id=9056d62f-b72b-46a6-81a7-4465307ae24f, campaign_id=null, summary=The conversation was between a user and an agent named Anita from Outspark Resume Services. Anita reached out to discuss transforming the user's resume to increase interview opportunities. The user mentioned being busy with a monthly job meeting and requested a callback later. Anita agreed to call back at 8 PM and asked about the user's main goal with their resume. The user confirmed they would connect after 8 PM. Anita emphasized the importance of fixing the resume to boost interview chances and expressed eagerness for the upcoming chat. The call ended with the agent confirming the callback time., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=100.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=99.99994, provider_connected=false}, transcriber_duration=99.99994, transcriber_model=nova-3, synthesizer_characters=1412, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=1412, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=111, input=331}, azure_gpt-4_1-mini={output=307, input=9597}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=111, input=331, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=307, input=9597, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=56, input=11008, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-28 13:24:49, status=call-disconnected}

{created_at_str=2025-10-28 13:24:49, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-28T13:24:49.33109, scheduled_at=2025-10-28T13:24:49.331053, custom_extractions=null, telephony_data={duration=0.0, to_number=+918660056480, provider_call_id=5777f49e-d0b6-4b07-a954-06090064bea4, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918660056480, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=36ff507e-35bc-4bbe-93e9-a2ef8ef641d2, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-28T13:25:01.717283, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-28 13:25:01, id=9056d62f-b72b-46a6-81a7-4465307ae24f, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-28 13:24:49, status=in-progress}

{created_at_str=2025-10-28 13:24:49, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-28T13:24:49.33109, scheduled_at=2025-10-28T13:24:49.331053, custom_extractions=null, telephony_data={duration=0.0, to_number=+918660056480, provider_call_id=5777f49e-d0b6-4b07-a954-06090064bea4, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918660056480, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=36ff507e-35bc-4bbe-93e9-a2ef8ef641d2, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-28T13:24:52.591702, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-28 13:24:52, id=9056d62f-b72b-46a6-81a7-4465307ae24f, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-28 13:24:49, status=ringing}

{created_at_str=2025-10-28 13:24:49, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-28T13:24:49.33109, scheduled_at=2025-10-28T13:24:49.331053, custom_extractions=null, telephony_data={duration=0.0, to_number=+918660056480, provider_call_id=5777f49e-d0b6-4b07-a954-06090064bea4, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918660056480, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=36ff507e-35bc-4bbe-93e9-a2ef8ef641d2, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-28T13:24:50.154372, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-28 13:24:50, id=9056d62f-b72b-46a6-81a7-4465307ae24f, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-28 13:24:49, status=initiated}